1. Benchmarking for the Next Millennium
Benchmarking & Metrics Committee

2. Benchmarking for the Next Millennium
Benchmarking & Metrics Committee

3. Where We Have Been... 50 percent of members participate
Database grew by 78 percent last year
Cost per project evaluated is only $660
Performance norms, practice use, and value of best practices have been quantified

4. Where We Are Going... Vision Plan for achieving the vision
Support needed to accomplish

5. Benchmarking 2002 Vision Results
BM&M
Benchmarking 2002 Vision Results
CII Benchmarking is credible, useable, and influential.
Companies using CII Benchmarking and “Key Practices” achieve superior project results.
CII Benchmarking use increases competitive advantage.

6. Benchmarking 2002 Vision Company Use of Benchmarking
BM&M
Benchmarking 2002 Vision Company Use of Benchmarking
Data collected on all company projects.
Data collected by company personnel as project unfolds.
Continuous use improves project results.
Closeout data uploaded to CII database upon project completion.

7. Benchmarking 2002 Vision CII Use of Data
BM&M
Benchmarking 2002 Vision CII Use of Data
Identified “Key Practices” drive improvement.
Quantified value of these practices.
Benchmarking supports, focuses CII research.

8. Benchmarking 2002 Vision Data Collection and Reports
BM&M
Data collected by user-friendly, Web questionnaire.
Data collected by CII-trained personnel.
Summary reports timely and customer- focused.
Members share trends and success stories through CII publications.

9. Recent Accomplishments
BM&M
Completed focus group sessio ns.
Fielded electronic questionnaire.
Finalized and approved vision.
Developed Web questionnaire.

10. Plan for Achieving the Vision
Develop customer-focused reports 1999
Quantify Key Practices that drive 2000 performance
Field real-time, Web-based Key Reports
Link CII tools to identified areas of opportunity
Provide Web access to Data Report 2001
Integrate Web Key and Data Reports 2001

11. To Accomplish This Vision…
BM&M
…We need your help and ideas.
Collect data on all of your projects.
Have company reps trained on use of CII Benchmarking products.
Help us design reports to better meet your needs.
Use “Key Practices” to improve performance.

12. Joint Implementation Session
Show Me the Money…
Joint Implementation Session
BM&M and ISC
Room Grand Ballroom L&M
Panel Dick O’Neal Procter & Gamble
Ron Newberry Champion International
Peter Van Nort Raytheon E&C
Tom Nardi Bechtel
Steve Thomas CII

13. Joint Implementation Session
Show Me the Money…
Joint Implementation Session
BM&M and ISC
Topics
Continuous improvement cycle
Champion International success story
Self-analysis & practice implementation