1. Quality of Education System
Silesian University of Technology, Faculty of Transport

2. Introduction
The main objective of the System is to provide the highest level of education students by:
creative planning of the educational process,
proper realization of the educational process, including the development of the database,
ensuring a high level of competence, the sustainable development of skills
pedagogical and academic knowledge,
continuous monitoring and analysis of the quality of education,
making improvement activities
increasing importance of teaching, including using an objective and effective motivation system.

3. Introduction
The system applies to all forms and types of studies, it’s real, active and continuously improved. The system is presented in the quality book, and in the documents associated with it. Adherence to procedures developed aims to provide a repeatable and uniform conditions for providing an adequate education, through the implementation of ambitious and modern training programs, ensure a proper direction for the learning outcomes.

4. Comparison of requirements of standard
University Quality Education System
Polish Accreditation Committee
Faculty quality system

5. University system
The university system is in the top and is the same for all departments. The university system includes general procedures relating to:
- Documents management ,
Audits,
Improvement actions,
- Responsibilities of teachers,
- Hospitations ,
- Ethics.

6. Education process map
Improvements process
Internal Audit
System review
Improvemen t actions
monitoring effects of education
Supervisory-control process
Document management
Hospitations
The questionnaire
Supervision of legal regulations
Main Process
Administrative support
Recruiting
REQUIREMENTS OF STAKEHOLDERS (STUDENT, EMPLOYERS)
REQUIREMENTS IMPLEMENTATION OF STAKEHOLDERS (GRADUATES, EMPLOYERS)
Education Process
Planning, organizing and
teaching
evaluation of education effects
Development of training programs
supervision of student practices
Diplom process
scholarships
scientific clubs
Library
Personel
Infrastructure
Equipment
Supporting processes

7. Department system
The University System includes general principles and key considerations and guidelines for creating the quality of education, which can be reduced to answering the question: what should be done in units of ensuring the quality of education?
Actual ensure the quality of education is carried out in basic units and inter-system and therefore answers the question: what and how it is exercised within the framework of this system? The activities and projects in this field are to be properly planned and their implementation monitored.
The assumption has to be simple, transparent and effective, ultimately relating to all forms and types of studies, so as not to generate unnecessary documents and teaching staff did not provide too many additional responsibilities.

8. Department system
The department system is detailed and provides specific guidance on:
Diploma process - as do the thesis, the scope, where and when to apply, what documents must be returned, exam requirements, deadlines,
Student practice - dates, scope, documents
communication with the dean - documents, dates

9. Practical notes
All educational activities are planned - the lack of randomness
Every year the quality system is verified – eg. internal audits (Dean), external audits (Rector), management review (Dean shall review the organization’s quality system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness).

10. Practical notes
To improve the quality of university uses the following forms of cooperation with external stakeholders:
Monitor the careers of graduates,
Cooperate with employers and trade industry (opinions regarding the level of education graduates)
Questionnaires to graduates in the field of program studies and education quality.

11. Control of documents
All documents in quality system shall be controlled. Records are a special type of document and shall be controlled according to the requirements given in internal procedure.
The procedure determines the elements:
To ensure that documents remain legible and readily identifiable.
To ensure that relevant versions of applicable documents are available at points of use.

12. Example - The questionnaire
Every teacher in the quality system is evaluated by students using questionnaire.
Sample questions - Does the teacher:
Begin classes on time?
Is prepared for lessons?
Is kind and considerate?
Inspires to think for themselves?
Transmit knowledge in an understandable and interesting?

13. Example - Responsibilities of teachers
Each teacher has specific responsibilities:
development of training content of lesson,
the timely development and release of teaching materials for students,
Scheduling and principles of teaching, a method of controlling the students knowledge
any irregularities should be reported to supervisor in accordance with the procedure

14. Example - hospitation
Each teacher is subject to observing them (at least once every two years ( the doctor ), 4 years ( professor ) . Observation of is to verify the learning process. Sample questions :
Are classes held in a timely manner ?
Is the place of classes was consistent with the plan?
Is the theme of the course was consistent with the plan?