1. BEATINGS WILL CONTINUE UNTIL MORALE IMPROVES!!! Lecture 6a
COMMUNICATION IN
ORGANIZATIONS
MANAGEMENT THEORIES
BEATINGS WILL CONTINUE UNTIL MORALE IMPROVES!!!
Lecture 6a

2. THE SCIENTIFIC MANAGEMENT
SCHOOL
MANAGEMENT THEORIES

3. CLASSIC MODELS MAX WEBER: THEORY OF BUREAUCRACY
HENRI FAYOL: THE MANAGEMENT THEORY OF BUREAUCRACY
FREDERICK TAYLOR: ORGANIZE AND MANAGE WORK IN THE OPERATING CORE

4. HENRY FAYOL: SOME KEY PRINCIPLES
Fayol's Bridge
UNITY OF COMMAND
UNITY OF DIRECTION
LEGITIMATE MANAGEMENT AUTHORITY
GENERAL INTERESTS OVER INDIVIDUAL INTERESTS

5. FREDERICK TAYLOR: “THE ONE BEST WAY”
“ONE BEST WAY” TO DO JOB
“OPTIMUM SPEED” AT WHICH TO DO IT
DETAILED DESCRIPTIONS TO TRAIN WORKERS
WAGE INCENTIVES TO MOTIVATE COOPERATION

6. COMMUNICATION IN CLASSICAL ORGANIZATION THEORY
COMMUNICATION - TOP DOWN
LATERAL COMMUNICATION AS LAST RESORT
MANAGERS TO DO ALL PLANNING
WORKERS SIMPLY FOLLOW WRITTEN INSTRUCTIONS
FOCUS EFFICIENT USE OF RESOURCES
CULTURE ASPECTS - NOT CONSIDERED

7. THREE SCHOOLS OF ORGANIZATIONAL BEHAVIOUR
SCI.
MGT
1. IMPORTANCE OF
COMMUNICATION
2. PURPOSE OF
3. DIRECTION OF
4. COMMUNICATION
PROBLEMS
NOT
RELAY
ORDERS
DOWN BY
PASSING

8. WE MENTIONED LAST TIME THAT MISTRUST WAS A COMMON PROBLEM FOR EFFECTIVE COMMUNICATION IN ORGANIZATIONS
IT’S ALSO A PROBLEM FOR EFFECTIVE PROBLEM SOLVING TOO……