1. HS-210 Medical Office Management Dr. Pat Machell

2. Why Medical Assisting or MOM?
Why did you choose to become a medical assistant/MOM?
Everyone please post a response.

3. Work Duties What are the work duties of a
Clinical medical assistant (MA)?
Administrative medical assistant (MOM)?
Everyone, please choose one – MA or MOM – and respond.

4. About the Course Seminar possibilities:
Course Number & Section: HS210 – Section 1
Instructor: Patricia Machell, M.A., D.C. – Dr. Pat
Start/End Dates:
June 6, 2012– August 14, 2012
Course/Seminar Day and Time:
Monday 8:00 p.m. ET
Seminar possibilities:
Wednesday 8:00 p.m. – Professor Clark
Monday :00 p.m. – Dr. Pat
Monday :00 p.m. – Professor Dunn
Note: If you are 15 minutes or more late for
seminar, stay in the seminar. However,
you must do Option 2!

5. Option 2
Each week you can either attend a seminar or submit Option 2. Please see the Seminar icon at the beginning of each unit for the information that will be discussed in seminar. The Option 2 topics are found there, too.
If you choose to submit Option 2:
Use size 12 Times New Roman font.
Double space and include a title page.
Include at least one reference citation.
Write a minimum of 300 words and
answer all the questions.
See the rubric in Doc Sharing

6. Instructor Contact Information
Kaplan Address:
Cell Number:
AIM Instant Messenger Name: PatMcColmMachell
Note:
DO NOT submit coursework by .

7. HS210 – Course Materials Text: e-text in Doc Sharing
Software: Microsoft Word is required for all Kaplan Courses
Text: e-text in Doc Sharing
Kinn etext Ed06
Kinn Study Guide Ed06
Title: Kinn’s The Administrative Medical Assistant: An applied Learning Approach 6th edition
Title: Study Guide for Kinn’s The Administrative Medical Assistant: An Applied Learning Approach
Author: Alexandra Patricia Young, BBA, RMA, CMA
Publisher: Elsevier

8. Syllabus Overview Read your syllabus. It is your course guide!
Keep up and submit work on time!
MAKE SURE YOU UNDERSTAND THE NEW LATE POLICY FOR WORK – LATE SUBMISSION MIGHT NOT BE GRANTED!
If late submissions accepted:
10% penalty if up to one week late
20% penalty if more than one week
late

9. Course Description/Outcomes
This course explores procedural guidelines for accomplishing various administrative tasks in the health care setting. Topics include management of patient information, medical office software skills, and general workplace competencies of health care employees.
Course Outcomes:
Upon successfully completing this course, you will be able to:
Perform bookkeeping procedures in a healthcare setting
Perform operational functions in a healthcare setting
Create and maintain patient records
Use appropriate communication skills in a healthcare setting
Use medical office software to perform clerical functions
Explain HIPAA guidelines

10. To-Do Lists Each unit has a “To-Do List” tab
Please check this tab every week to ensure you do not forget anything!

11. Academic Tools Each unit has an “Academic Tools” tab.
Things that are there:
Gradebook guide
Writing Center information
Lots more
See Science Center information
in the Announcements

12. Drop Box Use the drop box to submit everything!
Use Check Spelling before submitting.
Submit before midnight Tuesday (ET) each week.
Contact Tech Support if you are
having difficulty submitting
documents.

13. Discussions
Most weeks you choose either Topic 1 or Topic 2 to discuss.
In Weeks 1, 2, and 6, there is an additional topic to discuss. That
means everyone will:
Post two initial responses
Post a minimum of four other responses.

14. Discussions Check out Webliography for links.
Post initial response by Saturday midnight (ET)
Minimum 100 words
Use reference citations
Respond to at least two others (except in Weeks 1, 2, and 6.)
To earn maximum points, post
more than three times.
No early/late/makeup discussions
allowed

15. Discussions In Unit 1, there are two discussions:
Introductions
Unit 1 Discussion
Please participate in both!

16. Doc Sharing Tab is at top of your course page.
There is a “Unit” folder in Doc Sharing for each unit. In these Unit folders you will find:
Rubrics for projects.
Templates for projects.
PowerPoint presentations with instructions for projects.
Exam Study Guides

17. Project Rubrics If you follow the rubrics:
You will include all the needed information.
You will earn a higher grade.
It will make your instructor happy!

18. Course Projects There are four projects : Project 1 Project 2:
Week 2 – Apology Letter
Week 3 – Inventory Log
– Supply Log
Project 2:
Week 4 – Patient Schedule
Week 5 – Outpatient Form
– Office Duties Essay

19. Course Projects Project 3: Final Project: – PowerPoint Presentation
Week 6 – Medical Records Essay
– Filing Assignment
Week 7 – HIPAA Essay
Final Project:
Week 8 – Bank Deposit Slip
– Patient Ledger
– Bank Deposit Essay
Week 9 – Bookkeeping Essay
– PowerPoint Presentation

20. Exams There are three exams: Exam 1 in Unit 3 Exam 2 in Unit 6

21. Text PowerPoint Presentations
You will notice that each unit has a “Reading” section. When you click on that you will see a PowerPoint icon with the chapter listed next to the word “Reading.” These presentations were prepared by the textbook publisher. These will help in identifying the main points in each chapter.

22. National Organizations
On the course home page, there is a section entitled National Organizations. Links to three organizations are there:
AAMA (CMA)
AMT (RMA)
PAHCOM (CMM)
Which is best for you? Why?
Everyone please post.

23. AMT at Kaplan
To find Kaplan AMT, go to your Home page > Community Center >Student Life > School Specific Organizations > School of Health Science.
AMT is the first listing.

25. Project 1 – Apology Letter
There are three parts to this project. Download the instructions, rubric, and letter template from Unit 2 of Doc Sharing.
Week 2:
An apology letter written in block style – 25 points
Week 3:
A Routine Inventory and Maintenance Log – 35 points
A Supply Quality Control Inventory Log – 35 points

26. Blackburn Primary Care Associates
1990 Turquoise Drive
Blackburn, WI 54937
(555)
May 26, 2012
  spaces
James Jones
410 Flower Road
Syracuse, NY 13957
1 space
Dear Mr. Jones:
Type your apology letter here. Please use a block style which means align the
margin on the left. Be sincere and do not violate HIPAA by giving out any other
patient’s information.
The patient wants his records transferred. What do you need to tell him in this letter
about that? Tell him what changes you will be making in the office to make sure
this situation does not happen again.
Sincerely,
4 Spaces
Your name
Office Manager

27. Telephone Activity –Unit 2
Leave a message for Mr. Rosen
Be professional and positive
Do not violate HIPAA
See the rubric
Practice, practice, practice
Call: (641)
Your instructor will provide
the extension for you to use

28. Telephone Activity Do this & Earn this
State full name & title 2 points
State name of office 2 points
State patient’s name 2 points
Comply with HIPAA 2 points
State office telephone number points
Stay focused and organized 2 points
Use professional language 2 points
Be positive and professional 1 point
Total: points
Do not mention test results or office visits!

29. Questions Make sure to send an e-mail to me if you have questions!
Click on the tab in the course
or use my address
If it is a time sensitive question, please call me –

30. Whew. We made it through everything. Do you need a nap
Whew! We made it through everything. Do you need a nap? This PowerPoint can be viewed in Doc Sharing under Unit 1 after this seminar has ended. Questions?