1. Digital Transformation Services
Prasanna Lakshmi Chappidi
Senior Software Engineer
Capgemini Technology Services India Limited | Hyderabad

2. Abstract
The world is digitally increasing day by day, and this is driving organizations to digitize business processes and models. Digital Transformation implies how digital technologies such as Social Media, Mobility Services, Big Data and Analytics, and Cloud technology can be leveraged for overall business transformation. As organizations invest heavily in digital transformation programs, Quality Assurance and Testing play a critical role. It’s essential for organizations that are dealing with digital transformation to have an appropriate digital assurance strategy, with the right tools, methodologies and measures to assure customer experience. This whitepaper explains the challenges in Digital Transformation and explains why software testing ideas such as DevOps testing and Agile Testing is needed in Digital Transformation journey.

3. Challenges associated with Digital Transformation Services:
Flawless Customer Experience
High Speed Delivery
Flexibility and Cost Effective
Recognizing the end user prospects and necessities.
Recognizing the system and applications that need to be covered in software testing.
Identifying the right software testing tools.
Setting up the environment.
Setting up the test data
Capabilities Required:
Leadership, Vision and Strategy
Execution and Delivery
Organizational and Cultural Change
Digitizing the Customer Experience
Building a Digital Platform
Experienced designers and engineers.
Scrum masters and agility coaches.
Product owners.
Full-stack architects.
Next-gen machine-learning engineers.
“DevOps” engineers. 3

4. Agile Testing in Digital Transformation
Agile Testing Strategy
Agile scrum leads to better collaboration, which means that testing, IT and business teams work more closely together, rather than being at ‘war' with one another. 4

5. Agile Testing Quadrants

6. Benefits of Agile Testing
Flexibility
Business value comes first
Continuous improvement
Frequent value delivered
Cost control
Risk reduction
Complete transparency
Digital Technology and Value Chain Assurance
High Quality
Higher team morale 6

7. DevOps Testing in Digital Transformation
The goal of testing in DevOps is to perform these validations by carrying out appropriate continuous integration, functional, performance tests. This requires that applications be tested every time they are delivered (continuous integration and delivery)
DevOps is all about progressing continuously and building the capability to deliver at any point of time. It cuts through the conventional cycle of delivering a software or an application. With DevOps, each and every team member, irrespective of their role, becomes responsible for delivering a quality software.
DevOps is known for delivering software and applications faster to the market and with assured quality standards.

8. Benefits of DevOps Testing
DevOps is based on Agile principles and thus ensures faster software development.
It allows you to release new features for your product as per your suitability.
It helps various different teams in the organization – business, development, and operations – to work together efficiently.
It provides complete transparency so that business decisions can be made easily.
It is effective in identifying and rectifying faults faster.
Cost Effective
High speed Delivery brings Competitive advantage
Experimentation and Innovation

9. Conclusion
Quality Assurance & Testing is crucial and fulfils a critical role in any digital transformation journey. It’s essential for organizations that are dealing with a digital transformation to have an appropriate digital assurance strategy by identifying the right tools, methodologies and measures to assure customer experience and make the QA organization future ready. Agile and DevOps approach will continue to ensure resilience for enabling Digital Transformation. Hence, we can conclude that with increasing complexity and competition in this Digital world, there is an extreme need to analyse the trends, examine them, and follow the right steps to enhance one’s testing capabilities and implement the right testing practice that will help in managing the testing activities and complexity seamlessly and achieve the standards required for Digital Assurance and Testing.

10. Thank You! References & Appendix Author Biography
Author Biography
Prasanna Lakshmi Chappidi is working as a Senior Software Engineer in Capgemini Technology Services India Limited, Hyderabad and have 5 years of experience in Automation and Manual Testing of Desktop and Web based applications. She has experience in Insurance, Banking and Medical Domains. She holds a Bachelor’s Degree in Computer Sciences and Information Technology and a Master’s Degree in the field of Software Engineering.
Thank You!