1. DevOps: Critical Success Factors in Accelerating Adoption
Jennifer Thomson Research Director European Application Services and DevOps

2. Software Engineering and Development Technology Operations
The Rise of the DevOps-Driven Enterprise
40% of CIOs will advance DX initiatives by building organizational linkages with LOB technology teams and across IT organization silos, empowering changes in thinking, culture, and practices by 2018.
Software Engineering and Development
Quality Assurance
Technology Operations
Speed
Quality
Security

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DevOps Practice Traits
Source: IDC #US , 2016
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4. Maturity Goal in 18 Months
DevOps Maturity Model: Accelerate Time-to-Business Value
IDC MaturityScape: DevOps 2.0 Stages
Maturity Goal in 18 Months
Optimized
Digital Visionary
Optimized
Europe
54%
Managed
Continuous Expansion
Managed
High-Performance Product Delivery
Repeatable
Digital Transformer
Repeatable
Business Outcome
«Sustainable competitive advantage»
Opportunistic
Selective Collaboration
Opportunistic
Digital Explorer
Business Outcome
«Customer-focused innovation delivered continuously»
Consistent Standards
Ad Hoc
Digital Resister
Ad Hoc
Cultural Identity
Business Outcome
«Service delivery team productivity increases»
Business Outcome
«Standardization leads to cost reductions»
Source: IDC, Digital Transformation Maturity Model, 2015
Business Outcome
«No risk taking leads to slow growth»
13% of large European organizations believe they are best-in-class in DevOps
Source: European DevOps Survey, 2016; IDC #US , 2017
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5. Drive Change Pragmatically Across...
People
Culture
Technology
Business
Process
Unified Teams
"BiZ" Value and Metrics
Flexible, Secure, Automated
Align-ment
Standard-ization
"Incubate change — set yourself a plan."
CIO, Global Manufacturer
"Code is constantly being developed. We need to focus on how we evolve enterprise apps to DevOps methodology."
CTO, Global Business Services
"Build support across the organization. DevOps is 70% change management."
Head of Business Architecture, Global Logistics Company
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6. Drivers of Wider Adoption
Understand the Drivers and Define Business Outcomes
What are the primary drivers of wider DevOps adoption?
Drivers of Wider Adoption
Speed and Throughput
Quality
Costs
Source: European DevOps Survey, 2016

7. Balance the Risk Culture + +
"Overcome cultural inertia; break traditions, educate, train, coach, and incubate."
CIO, Global Manufacturer
Drive a fail-fast culture; celebrate failure and kill consensus
Culture
Continuous Learning
Achieve shared accountabiilty
Use metrics to communicate value and judge progress
Metrics
Collaboration
«Blameless»
Business
Technical
Value
User Experience
Productivity
Measure customer value
Customer Engagement + +
Code Errors
Quality
Response time
Interactivity
Functionality
Company performance
Technical Debt
Source: European DevOps Survey, 2016; IDC #US , 2017
Costs
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8. Create a DevOps Center of Enablement (CoE)
7% utilize DevOps CoE
20% DevOps teams created and organized
Help to gauge project readiness for DevOps adoption:
What are your IT and business cultural traits?
Who will lead DevOps, and what is their motivation?
How will you manage cross-functional change?
Where is the most pain?
What is the automation and integration strategy?
Which processes will be impacted?
What is your DevOps architecture?
Is teamwork and collaboration incented?
Which project will deliver the biggest ROI?
How will IT silos be deconstructed?
Have metrics been defined, and are they measurable?
Have HR performance metrics adjusted for DevOps?
Are there dashboards?
Culture and leadership
Technology and automation
By 2018, 45% of CIOs will focus on platforms using DevOps for rapid development, cost reduction, and enterprise agility.
Metrics and measurement
Collaboration and teamwork
Source: European DevOps Maturity Benchmark, 2016; IDC #US , 2017
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9. Select "Best Fit" Tools to Deliver Business Outcomes
Are you investing in these technologies to accelerate your DevOps journey?
Analytics, cloud platforms, APIs, and containers are the top spending priorities for the majority of DevOps users.
Source: European DevOps Survey, 2016
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10. Reducing Application Development Costs: Using Containers
36% of European organizations invest in containers to accelerate DevOps journey. We expect this to double in
Faster time to market, cloud-ready, cost savings from software licensing, improved scalability and agility for customers requesting new app functionality
Incompatibility with existing infrastructure and current apps. Expect evolution in the container ecosystem; container is stable, but orchestration solutions are vying for market share.
Source: European DevOps Survey, 2016; IDC #EMEA ; IDC #US , January 2017
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11. Enabling DevOps-Driven QA
Application performance is a key DevOps focal point. The average cost per application failure is €157,000.
How much has your organization adopted the following practices?
Software Engineering and Development
Quality Assurance
Technology Operations
Speed
Quality
Security
Create an automation strategy
Source: European DevOps Survey, 2016
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12. What about Security? Don't Make it an Afterthought
Yes, they are part of the project planning cycle
Yes, DevOps teams ensure we meet the requirements of security, governance, and compliance teams
Is your DevOps team working with your security audit and compliance teams?
Yes, they are part of the DevOps practice work streams
Yes, but on an ad hoc basis
No, but planning No
Source: European DevOps Survey, 2016
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13. Make DevOps a Friend and NOT an Enemy
Half of late DevOps adopters plan to make better use of external services. How are you positioned?
"There is a growing disconnect between some internal systems of record and the pace of IT innovation."
"Our traditional services providers are unable to keep up."
Lead Architecture, Global Financial Services
Source: European DevOps Survey, 2016
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14. Want to Learn More. Join us on September 21, 2017 at IDC's U. K
Want to Learn More? Join us on September 21, 2017 at IDC's U.K. DevOps Conference in London
For more information about IDC's U.K. DevOps Conference,
please contact Charlotte Pearson
Thank you!