1. Social Work Administration

2. Review
Social Security Policy: A part of social welfare policies on how to cope with social risks
Social Insurance – As a preventive approach, the insured should contribute their premium while they are able and receive benefits when they confront social risks.
Public Assistance – As a remedial approach, the poor can receive welfare benefits through means-testing.
Social Allowance – As a citizen, people can receive welfare benefits regardless of their economic status if they just meet demographic criteria such as child, older person, the disabled.

3. Overview What is social welfare administration?
What is social work administration?
The roles of social workers in the areas of administration?
Elements of social work administration
Process of social work administration

4. How to deliver social welfare benefits to individuals
How to deliver social welfare benefits to individuals? How to manage diverse social workers and service agencies?

5. Two Different Meanings of Administration
사회복지행정의 협의적/광의적 개념
Social work administration within an agency/org
Social welfare administration (Service Delivery Systems) in the whole contexts of state welfare systems

6. Social Work Administration: 협의의 사회복지행정
Within an agency/org., all the process connected with the following activities:
Foaming agency goals/objectives
Planning of agency programs
Mobilizing resources for programs and services
Evaluation of programs

7. Social Welfare Administration: 광의의 사회복지행정
The process of transforming social policy into concrete social services
The process of implementation of policies into action programs
Methods used by those who had administrative responsibility (1) to determine organizational goals for a social agency or other orgs (2) to carry out a program, (3) to coordinate activities toward achieving selected goals, (4) to monitor, assess, and make necessary changes in processes and structure to improve effectiveness and efficiency
Similarly used with “Social Welfare Service Delivery Systems”

8. Social Services
Social services are a range of public services provided by governmental or private organizations in order to create more effective organizations, build stronger communities, and promote equity and opportunity.
Any of numerous publicly or privately provided services intended to aid disadvantaged, distressed, or vulnerable persons or groups.
Often interchange with social work/welfare services

9. Social Welfare Policy and Administration
PLANS
IMPLEMENTATION OF
PROGRAMMES
& SERVICES
PROG. EVALUATION

10. HEALTH JOB SUPPORT EDUCATION SOCIAL SERVICE SECTORS PERSONAL SOCIAL
-medical s.w.
- psychiatric s.w.
social aspects
JOB SUPPORT
- industrial s.w..
- Trade Unions /
industrial relations
EDUCATION
- school s.w.
- school counselors
social aspects
SOCIAL SERVICE
SECTORS
(Kahn & Kamerman)
PERSONAL SOCIAL
SERVICES
- youth workers.
- child welfare
- family workers
- rehab officers
INCOME MAINTENANCE
s.w. in residential welfare centers
Pub. Asst.
financial aid
HOUSING
s.w. in residential
welfare centers
- s.w. for homeless

11. Roles in the Areas of Social Work Administration
make policy for the organization (programs; target client groups etc.)
manage and supervise staff
ensure accountability of public funds
promote the services of the organization to the public
Manager, Planner and evaluator, Supervisor/director, Consultant, Collaborator, etc.

12. What can be issues in the context of social work/welfare administration?

13. Principles of Social Work Administration
Effectiveness (효과성): The degree of clients’ needs met through the program or service.
Efficiency (효율성): The extent to achieve maximum output through minimum input.
Equity (형평성): Whether the clients who have the same needs can receive the same service in a fair way.
Accessibility (접근성): whether the client who intends to use social services can easily access to the agency which provide the services.

14. Process of Social Work Administration
Planning- to foam agency/program goals and objectives and
to determine relevant activities and processes to achieve the goals and objectives
Organizing- to allocate respective roles of staffs
to construct the organizational structure based on these role allocations
Staffing- to include all staff managements such as employment, termination of contract,
training and education, and creation of cooperative working environment
Directing- To give a specific order or instruction on the duties to each staff
Coordination- To connect with all different parts in the agency for effective communication
and efficient decision-making (i.e., committees)
Reporting- Need to report what the agency is doing to all relevant stakeholders such as community,
client groups, committees, and so on.
Budgeting- To manage financial resources including planning of budget, expenditure, and audit
Evaluation- To assess the processes and outcomes of program implementation based on the agency
goals and objectives