1. S+CC #1 Community Holyoke, MA 1H-1stN
Andy Liwen Director, Client Solutions
Building a blueprint for connected Massachusetts cities through a neighborhood-oriented approach

2. City /State / Federal Government
Smart + Connected Communities
Smart
Solutions
Connected Real Estate
Connected Utilities
Connected Transportation
Connected Government
Connected Safety and Security
Connected Learning
Connected Healthcare
Connected Sports
Neighborhood, City, Region, and State of the Future
Citizen
Business
City /State / Federal Government
Service Provider
Connected Services Fabric
Smart Platform with Smart Control & Automation
Solutions and Innovations Centre
The Network As the Platform
For People Who Are in Community

3. Smart+Connected Communities Worldwide
Abu Dhabi: Masdar
China: Chongqing
NYC: Yankee Stadium
South Korea: Songdo
Amsterdam: Smart Working Centres
India: Lavasa
Singapore: EPIC
Toronto
Seoul: Personal Travel Assistant
Portugal
Barcelona
Qatar : Gate Bldg
San Francisco
Holyoke

4. Transformational Strategy
Smart+Connected Solution Towers
Business Issues
Technical
In-Flight
Government
Team Alignment
Transportation
Real Estate
Solution
Utilities
1+1=7
Citizen Services
Helps Transform
Community Management
Economic Development
Citizen Quality of Life
Cisco
Holyoke
Industry
Education
Safety & Security
Healthcare
Education
Change Management
Financial
Business
ROADMAP

5. Building 1H-1stN
Cisco and Holyoke team to transform the community by building a model Neighborhood of the Future. The NF combines multiple Smart + Connected solutions into a microcosm. Key to the concept is collaboration which is synonymous with community. Collaboration is used to create NF by stakeholders and is a central concept to its on-going successful operation. The NF is located in a currently disadvantaged neighborhood. It provides a service-rich environment which fosters ownership, stabilizes families, enables education, raises quality of life, builds safety, enables and provides jobs – all with its dwellers collaborating to reach these goals. It serves as a proof point for transforming the rest of Holyoke and is a template and model for other Gateway cities and the whole state.
Cisco & Holyoke Team on the Neighborhood of the Future

6. Goals & Objectives Concept Implications Collaboration
Working together to solve problems, set priorities, identify workstreams and establish success measures
Joint Vision
Collaborate on activities in Holyoke: 1) where S+CC can help; 2) that would impact the overarching vision.
Pilots
Output / results will be a pilot that is consistent with S+CC and which is aimed to improve 1H goals.
Neighborhood
Is neighborhood-oriented rather than whole city. We agree on a neighborhood and that 1H would advertise, promote and label as the NF.
Sustainable
Solutions and approaches that grow and sustain over time. Alignment with in-flight projects or multiple short term projects and a plan to bring up a 1stN.
Results
Measure as-is benefits to be achieved and methodology to measure realization of benefits.
Taskforce
Need: an organizational plan; method of selecting stakeholders; method of communicating with others; method of ratifying decisions; method of measuring when we are finished with 1N.
Basis
Propose sticking with three major benefits bases stated in MOU:
Career Readiness
Residents Retention
Economics Innovation - Jobs
Innovation
An overarching theme. The Innovation Economy start today – in Holyoke!

7. Next Steps Complete 1N Vision Deliver a Pilot Plan
Conduct a Pilot in 1N
Plan to Complete 1N
Extend Plan to 1H

9. Urban Service Platform / Network as a Platform
Smart+Connected Communities Messaging Architecture
Brand
Vision:
The Human Network Effect
…changing the way we live, work, play, and learn.
S+CC
Message:
Cisco helps transform the way communities are designed, managed, and renewed by connecting all elements of a community through new and existing public/private partnerships that create new business models to spur sustainable economic growth, engaging constituents of all ages, while addressing quality of life and environmental concerns today and tomorrow.
Theme:
Cisco: Smart+Connected Communities
…Changing a City, a Country, the World
Key
Drivers:
Environmental Sustainability
Quality of Life
Economic Growth
Cisco
Industry
Story:
Real Estate
Helps make new and existing buildings more energy efficient and productive work places
More economical to operate
Easier to manage with centralised functions
Environmentally sustainable
New revenue model
Safety & Security
Automatic and unobtrusive detection and prevention
Informed assessment, and coordinated response
Helps reduce human error and time lag and increase effectiveness of response
Utilities
Provide visibility of energy consumption
Lowers energy costs
Raises operational and energy efficiencies
Reduces carbon emissions
Transportation
Increases productivity during commute
Improves sustainability
Reduces environmental impact
Optimizes city transportation and logistics
Delivers key citizen services anytime, anywhere
Learning
Helps build an on-demand learning environment
Rremoves' barriers to communications
Facilitates real-time interactions
Expands access to resources and information
Health
Helps communities to respond to patients more efficiently
Expandspreventive healthcare initiatives
Boosts overall health of community
Government
Helps the government workforce increase productivity and better serve constituents
Improves citizen experience and quality of life
Ensure public safety
Urban Service Platform / Network as a Platform
Cisco
Support:
Cisco helps architects, developers, and government officials handle increasing demand for building space and resources by enabling the network to increase efficient management of resources and cost reduction.
Cisco enhances the capabilities of emergency and security personnel with real-time access to information that helps automate detection analysis, drive a coordinated response to incidents, and facilitate increased communication and collaboration, while ensuring a safe community.
Cisco helps provide comprehensive delivery of utility management services over a converged IP architecture to manage consumption monitoring and automated management of resources.
Cisco aids government and city planners, and developers help build the foundation for secure, intelligent transportation systems across multiple modalities to drive innovative real-time communication and collaboration while ensuring safety and security.
Cisco delivers the secure, seamless communication and real-time interaction that students, faculty, and staff expect - while enabling a safe environment and improved administrative efficiency.
Cisco provides collaborative, responsive, and highly secure communications systems that aggregate the services of scarce medical resources, offering an alternative healthcare delivery model that delivers convenience, better access, lower cost, and quick deployment.
Cisco helps governments build the foundation to engage citizens of all ages; promote prosperity, help attract a new generation of employees, and ensure public safety.