1. Welcome to Who Wants to be a Management Guru
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Do all managers perform certain activities no matter what the type or size of the company or in what part of the business they work? 11
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A: yes
B: no

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Is the primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making and supervising? 11
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A: yes
B: no

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Is a work schedule an important tool for supervisors to use in daily planning 11
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A: yes
B: no

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When managers use a management information system, do they spend more time on controlling activities? 13
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A: yes
B: no

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11. Do the terms “problem” and “symptom” mean essentially the same thing?15
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Do the terms “problem” and “symptom” mean essentially the same thing? 11
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A: yes
B: no

12. You’ve Reached the $1,000 Milestone! Congratulations! Congratulations!

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Employees will be most successful when they move into a management position if they 11
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A: have worked for a poor supervisor so they know what not to do
B: have a chance to try supervision before making a final decision
C: begin work as a supervisor before receiving training
D: have only had exemplary supervisors in the past

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Which of the following is most likely to perform all of the management functions? 11
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A: a small business owner
B: the top executive of a multinational corporation
C: a mid-manager
D: all of these

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The type of manager who works most directly with employees on a daily basis is 11
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A: a supervisor
B: an executive
C: a mid-manager
D: none of these

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Which of the following is NOT one of the common responsibilities of supervisors? 11
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A: communicating goals and directions
B: motivating employees to work effectively
C: developing long range plans for the org.
D: keeping management informed of employee ideas and concerns

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Which of the following activities of supervisors relates most directly to quality control? 11
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A: developing work schedules
B: using effective listening skills
C: setting priorities so that the most important work gets done
D: developing and checking standards

23. You’ve Reached the $32,000 Milestone! Congratulations!

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25. The effectiveness of a supervisor’s job is determined by which factor?15
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The effectiveness of a supervisor’s job is determined by which factor? 11
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A: the quality of the work of the supervised employees
B: the efficient use of the company’s resources
C: the satisfaction of the supervisor’s employees
D: all of these

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27. To manage time efficiently, supervisors must be able to15
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To manage time efficiently, supervisors must be able to 11
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A: set priorities for the most important work
B: determine the work to be done
C: ensure that the work is completed properly and on time
D: do all of these activities

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29. A difficult situation requiring a solution is15
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A: a problem
B: a symptom
C: a standard
D: an alternative

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Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem? 11
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A: take time rather than make a quick decision
B: involve others to help with the decision
C: select the least expensive solution
D: all of these would not be appropriate

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33. Analyzing the solutions involves15
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Analyzing the solutions involves 11
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A: brainstorming ideas
B: listing advantages and disadvantages
C: determining symptoms
D: identifying the problem

34. YOU ARE A MANAGEMENT GURU!