1. My2N – Mobile Video Technical Training

2. What is 2N® Mobile Video and how does it work
training Agenda
45 minutes
What is 2N® Mobile Video and how does it work
Compatible products
Step-by-step setup
Management & subscription purchases

3. 2N® Mobile Video main benefits
Video call over 3G/4G mobile data
See from anywhere who is at your door, without the need to answer the call
Open door by pressing the unlock button in the mobile application
Easy remote configuration of the Helios IP intercom

4. 2N® Mobile Video overview
My2N is a cloud portal for partners and end-customers
Mobile Video is a cloud based service running on the portal

5. 2N® Mobile Video intercom
2N proxy server is 2N® NetStar SW PBX with the early media/video preview support.
We are NOT using Asterisk as it does not support early media.

6. 2N® Mobile Video mobile app
2N proxy server is 2N® NetStar SW PBX with the early media/video preview support.
We are NOT using Asterisk as it does not support early media.

7. 2N® Mobile Video compatible products
2N® Helios IP Verso
2N® Helios IP Force
2N® Helios IP Uni
2N® Helios IP Vario
2N® Helios IP Safety
2N® Helios IP Base

8. 2N® Mobile Video compatible products
2N® Helios IP Audio Kit
2N® Indoor Touch
2N® Mobile Video app
2N® Helios IP Video Kit

9. 2N® Mobile Video step-by-step setup
Sign up to My2N cloud portal at

10. 2N® Mobile Video step-by-step setup
My2N – Mobile Video Admin dashboard
Free 30 days trial
Admin can add and manage all devices and mobile users
Subscription purchases management

11. 2N® Mobile Video step #1 – where to call from?
How to add an intercom
Option A – With Security code
Option B – With My2N ID in the intercom’s settings

12. 2N® Mobile Video option A – security code
Serial number of the intercom
Security code from the card in intercom package*
* To be available with any new intercom by the end of 2Q 2017

13. 2N® Mobile Video option B – my2n id
Follow FAQ – 2N Helios IP intercom - I don't have a card with the Security Code:

14. 2N® Mobile Video option B – my2n id
Intercom web configuration – My2N section
(System – Auto Provisioning – My2N/TR069)

15. 2N® Mobile Video option B – my2n id
Copy & Paste the My2N ID
The intercom gets synchronised upon applying the settings

16. 2N® Mobile Video option B – my2n id
The intercom appears in My2N to be approved

17. 2N® Mobile Video option B – my2n id
Using 2N® Access Commander with My2N – it is recommended to set My2N first and then to disable the Automatic configuration mode.

18. 2N® Mobile Video step #2 – where to call?
Add a destination where to call
Smartphone/tablet with the 2N® Mobile Video app
2N® Indoor Touch unit
3rd party IP phone or SIP application

19. 2N® Mobile Video step #2 – add smartphone
Mobile user
Existing one (Admin)
New one – an address is required to send the login details to the user’s mailbox

20. 2N® Mobile Video step #3 – call settings
Assign devices to intercom buttons
One button can call up to 5 users/devices simultaneously
The amount of available buttons has to be manually verifyied with the exact HW configuration of the intercom

21. 2N® Mobile Video step #3 – call settings
Intercom config synchronisation
Configuration of each intercom is being automatically updated every 10 minutes
You may manually speed it up by hitting the button over its web configuration interface (System – Auto Provisioning – My2N/TR069)

22. 2N® Mobile Video step #4 – go mobile
Install the 2N® Mobile Video app
Android – Google Play Store
iOS – Apple iTunes Store

23. 2N® Mobile Video step #4 – go mobile
Mobile application setup
QR code sent to the device owner’s or
Manual entry of the login credentials

24. 2N® Mobile Video is ready to call
Device status
Registered – intercom/phone is registered, mobile app is running in the foreground
Ready – mobile app is registered, running in the background to be awaken up by push

25. 2N® Mobile Video account transfer to Another device
All user settings & subscription are automatically transferred upon logging to the app from a different phone
* Only one device can be active at the moment

26. 2N® Mobile Video switch codes & labels
Intercom switch configuration
My2N - DTMF codes for switch 1-4, custom labels
Mobile app – labels get synchronised automatically

27. 2N® Mobile Video phonebooks management
Phonebooks & users
All Helios intercoms are automatically added to the default phonebook
Each mobile user gets the default phonebook assigned automatically
Mobile app accepts calls only from devices assigned to the user’s phonebook
Manual phonebook adjustments are intended for large installations

28. 2N® Mobile Video pricing
30 days free trial
30 days subscription
2€ (2.42€ including VAT) per device or
$2.20 ($2.66 including VAT) per device
Credit card payment
Recurrent payments, service fee is automatically deducted from the card each 30 days.

29. Knowledge base 2n.cz wiki.2n.cz faq.2n.cz training.2n.cz Firmware
Software
Documents
Order numbers
Case studies
Installation manuals
- Physical installation
- Technical parameters
Configuration manual
- Model differences
- Licensing details
Interoperability manual
- Compatibility, integration
Automation manual
HTTP API manual
How to guides
3rd party integration
Troubleshooting
Webinars
7 languages
Each intercom has own installation manual. The configuration manual is same for all intercoms.

30. Get your free 2N® Mobile Video trial today!
Thank you for your attention.
Get your free 2N® Mobile Video trial today!

31. Comprehensive services provided by 2N Presales professionals
PROJECT CONSULTING
Comprehensive services provided by 2N Presales professionals
Solution and Products Advisory
Design and Planning
Design Review and Proof of Concept
Product and Software Customization