1. THE DOT INDUSTRY SKILLS
PROGRAM
2017

2. THE DOT INDUSTRY SKILLS PROGRAM
For this program that will run for two years,
the DOT will now be in-charge in the implementation of the program and will
cover the whole Philippines
in granting various
human capability building trainings
for the tourism industry stakeholders.

3. 2017 PROGRAM TARGET
PhP 100 Million
P 85 M for trainings
P 15 M support activities
16,000 persons trained
45% female

4. CRITERIA

5. TECHNICAL CRITERIA 1. Training programs are based on:
Regional Training Needs Assessment
(Market driven)
NTDP Priority niche products
Hard to fill occupations
Sustainability / green initiatives
Special arrangement for
Niche Activities such as
Farm Tourism
Faith Tourism
Fit Tourism
Family Tourism
Fun tourism

6. TECHNICAL CRITERIA
Special arrangement for Skills Gaps identified by the HRD Plan:
Foreign Languages
Transportation training
Homestay
Special arrangement for entities offering “green” initiatives
Green Hotel (MSME)
Green Jobs

7. Community Based Organizations
and NGOs

8. TECHNICAL CRITERIA 2. For Community Based Organizations and NGOs:
Focus: skills to improve service levels, standard & management
Accommodation standards and maintenance
Food preparation and food hygiene and safety
Customer service
Language training
Tour provision and standards (including cultural and natural tours and those linked to other commercial providers)
Community collaboration to develop and implement packaged cultural and local natural tour experiences
Handling bookings, including specific on-line promotion, booking and payment systems (E-marketing)

9. TECHNICAL CRITERIA 2. For Community Based Organizations and NGOs:
Focus: skills to improve service levels, standard & management
Ecotourism/ Adventure Tourism product development and enhancement
Cultural Tourism product development and enhancement
Hilot Training
Retail Innovation Training
Financial management will be required
Branding/ Tourism Marketing
Other training topics may be considered for funding assistance if a good sound rationale is presented to justify the Application.

10. Tourism Entities

11. TECHNICAL CRITERIA 2. For Tourism Entities:
Focus: Reducing skills gaps
• Front office/reception (ACCSTP)
• Reservations
• Housekeeping (ACCSTP)
• Marketing and Sales (eMarketing)
• Food production and safety (ACCSTP)
• Food and beverage (ACCSTP)
• Service/restaurant management standards and quality
• Spa service standards
• Management and customer service by travel agents
• Tour organization and management

12. TECHNICAL CRITERIA 2. For Tourism Entities:
Focus: Reducing skills gaps
• Hotel engineers and maintenance programs
• Financial management
• Supervisory management and team building
• Events planning
• IT computing
• Language competency
• Customer care (meet and greet)
• Maintaining and improving DOT accreditation
Other training topics may be considered for funding assistance if a good sound rationale is presented to justify the Application.

13. TECHNICAL CRITERIA
4. It is compulsory to use ASEAN Common Competency Standards for Tourism Professionals (ACCSTP) conducted by an ASEAN Certified ASEAN/ National Master Trainer.
Housekeeping F&B Services Front Office Food Production

14. TECHNICAL CRITERIA
5. For areas with more developed established enterprises in the eight gateways identified in the NTDP, the priority will be upgrading skills.
For areas with less developed enterprises/tourism activities, the priority will be given to improving basic skills of tourism workers.

15. Musts: TECHNICAL CRITERIA
There should be at least 45% female participants
FILIPINO’S FINEST FRONTLINERS TRAINING for all

16. OTHERS Training providers
Must have related experience in the tourism industry practitioner/s or in related field
Extensive experience in conduct of trainings
Must be able to demonstrate practical /hand on modules of training
Must be registered in the Philippine Government Electronic Procurement System (PHILGEPS)
Conducted similar trainings in the past
Demonstrated experience in field of expertise
Must have good communication skills and willing to share their expertise

17. OTHERS Regional Offices to invite applicants
Proposed SOP for the program:
Regional Offices to invite applicants
Applicants will submit training needs proposal
Regional Offices to conduct due diligence
Regional Offices to submit list of commendable applicants
The National Tourism Skills Committee to review and approve applications
Once approved, the DOT-OIMD will process pertinent documents in cooperation with the DOT-Finance Team and DOT-Legal to transfer funds to concerned Regional Offices

18. OTHERS
Proposed SOP for the program:
Regional Offices will conduct bidding and procure training services
Training providers/ grantees to conduct the training
Regional Offices and Central Office to conduct monitoring
Regional Offices ensures terminal reports and liquidation are submitted

19. Can application workshops be conducted?
OTHERS
Can application workshops be conducted?
The regional offices will conduct the workshops with support from DOT Central office management team

20. OTHERS PRE-BID CONFERENCE A pre-bid conference can be conducted
to invite possible training providers

21. MARAMING
SALAMAT PO!