1. CIHI’s New Learning Centre
A Sneak Peek
July 2016

2. Introduction Purpose Agenda
Review changes coming in CIHI’s new Learning Centre
Provide a sneak peek at the new Learning Centre — highlighting basic user functions such as registering for a course, downloading course materials, and retrieving certificates and transcripts
Share information about what we’re working on to prepare for transition to the new Learning Centre
Agenda
Brief presentation followed by pre-recorded demonstration
Q & A period

3. Learning Centre replacement project
Target launch date
Late summer anticipated
Exact date will be communicated when we get closer to the date
Upcoming changes
Role of account manager and sub-account manager
Where you log in to access CIHI’s products and services
New credentials for accessing the Learning Centre

4. Account managers
All Core Plan organizations require an account manager
Can be more than 1 per organization
Account manager form will be available electronically on cihi.ca
Account managers
Can no longer create accounts, register others, see enrolments/course completions
Can authenticate users as part of Core Plan, remove Core Plan access as needed
All sub-account managers will become account managers
if you do not want to be an account manager
Users can contact CIHI to identify an account manager for their organization
CIHI is looking into online alternatives for providing this information to users

5. All users need a CIHI Client Services profile
Users who currently do not have a CIHI profile
Create a profile now to ensure no interruption in access
Wait until new Learning Centre launches — CIHI will set up a partial profile for you that you can complete after launch
Refer to the Learning Centre project page for more information
Users who currently have a CIHI profile
The Learning Centre will be added to your list of services
Services available to all users with a CIHI profile
Publicly available services: eQuery, eStore, Learning Centre
Authorized users have access to restricted services such as eReports and eDSS

6. CIHI Client Services
After setting up a CIHI profile and logging in, you’ll see a common set of terms and conditions
After agreeing to the terms and conditions, you’ll see My Services page with a list of all of the services available
Refer to screen shot on next slide
Account managers will see a service called Education and Product Access Management
This service allows account managers to manage Core Plan access for users within their organization

7. CIHI Client Services: My Services page

8. Education and Product Access Management
This service is available to account managers only
Directs them to the Manage Contacts area, where they can manage Core Plan access for users within their organization
Refer to screen shot on next slide
Limited functionality in the Manage Contacts area
Can no longer create a new contact or edit/update existing contact information

9. Education and Product Access Management

10. What we’re working on Usability testing with English and French users
Gathering feedback on system terminology, navigation and flow
Testing new features for users
Gathering feedback on benefits of new features such as discussion forum, document sharing and bundling of enrolments
Some new features will be available at launch; others will be available after users have time to get comfortable with new Learning Centre
New evaluation form questions
Feedback collected from pilot testing of new evaluation questions

11. Our goal
Make the new Learning Centre as user-friendly and useful as possible
Provide opportunities for users to give feedback after the new Learning Centre launches
Some terminology and screens will change as we gather user feedback over time

12. Demonstration of new Learning Centre
Recording is a sneak peek at the work completed to date
Recording does not show exactly what users will see when the new Learning Centre launches
Please note that the recording is available in English only
View a sneak peek of CIHI’s new Learning Centre

13. Wrap-up Learning Centre launch late summer
Exact date will be communicated when we get closer to the date
Changes in account manager role with launch of the new Learning Centre
For details, refer to CIHI’s about profiles on the Learning Centre project page
Learning Centre users will need to create a CIHI profile
Watch the Learning Centre project page for updates
Questions? Contact us at

14. Appendix: Text alternative for images
Screenshot of My Services page
Once you’ve set up a CIHI profile, you will log in and be brought to the common set of terms and conditions page; you have to agree to these daily. Once you’ve agreed to the terms and conditions, you’ll be directed to the My Services page, which lists all of the services that you have access to. All users will have access to the Learning Centre, eStore and eQuery. Other restricted services may also be listed if you’ve been authorized to access them.
To access the Learning Centre, click the Learning Centre link on the My Services page.
Account managers will have a separate link called Education and Product Access Management, where they can manage access for users within their organization.

15. Appendix: Text alternative for images
When account managers click this link, they will be directed to the Manage Contacts screen.
Screenshot of Education and Product Access Management page
In Manage Contacts, account managers can manage Core Plan access for users within their organization.
The Manage Contacts page will have limited functionalities. Account managers can no longer edit contact information, create accounts for others, register others to courses and see course enrolments or completions.