1. Supporting the Incredible Years® Trained Workforce
– the Flintshire Model
Jenni Rochfort
Lead Parenting Practitioner

2. Aim of the presentation:
Supporting the Incredible Years® Trained Workforce – the Flintshire Model
Aim of the presentation:
The importance of Supervision, Consultation and Peer Support
Scope
Delivery Model and Outcomes
The Future

3. The importance of Supervision, Consultation and Peer Support

4. Quality Training, Supervision, Ongoing Monitoring, and Agency Support: Key Ingredients to Implementing The Incredible Years Programs with Fidelity
“In order to obtain similar results to those published by the developer of a program, attention must be given to supervising the quality of the implementation of that program. It is important to assure that the program is delivered with the highest degree of fidelity possible. Fidelity means that the program is delivered in its entirety, using all the components and therapeutic processes recommended by the developer.”

5. Positive Outcomes
Ongoing Supervision & Feedback Regular peer & mentor support High program fidelity Client satisfaction High attendance/low drop out ↓Behavior problems Positive parenting & relationships - Carolyn Webster-Stratton (2004)

6. Guidance on Supervision
“ As well as parenting programme develop-led supervision, practitioners should also be provided with regular supervision from their manager to support their role. This can help managers make an assessment of practitioners’ knowledge and understanding and promote reflective practice and continual professional development.”
- Parenting in Wales: Guidance on engagement and support

7. The value of Supervision
“We know that effective work with parents and families only flourishes when the workers undertaking that complex and often difficult work are looked after well, and that supervision is one of the best ways of achieving this.”
“An expert can check that the worker’s practice remains ‘true’ to the programme’s manual to ensure maximum effectiveness”
- Honor Rhodes OBE, Trustee of the Early Intervention Foundation

8. The Scope in Flintshire

9. Services delivering Incredible Years programmes in Flintshire
Education – 72 trained
Flying Start – 40 trained
Children’s Services – 12 trained
Y Teulu Cyfan – 6 trained
CAMHS – 4 trained
Learning Disabilities Team – 2 trained
Action for Children – 2 trained
Daffodils – 1 trained
Health – 12 trained (not delivering groups currently)

10. Incredible Years programmes delivered in Flintshire
Incredible Years Baby programme
Incredible Years Toddler programme
Incredible Years School Readiness programme
Incredible Years Preschool BASIC programme
Incredible Years School Age BASIC programme
Incredible Years ASD and Early Language Delay programme

11. Delivery Model and Outcomes

12. Incredible Years ‘themed’ Master Classes
Delivered by Dr Angela Latham once per term in Flintshire
Open to ALL Incredible Years facilitators
Maximum of 24 participants
3 hour session with half hour break for networking

13. IY Master Class: Role Play
“That was the best consultation I’ve ever attended”
“Absolutely fantastic, I now know how to do Role Play confidently!”
I really enjoyed and learnt a lot about setting up a role play. Step-by-step instructions very useful and confidence building.
Excellent breakdown on how to set up role play with parents that is effective and SAFE. Win win!

14. IY Master Class: Coaching
“An excellent informative session”
“It was brilliant! So much information!”
“This session was fantastic!”
“Thank you for an amazing inspiring session.”
“Fantastic strategies in positive coaching. Give me more!!”
“The session was so helpful and well delivered. I have learnt so much more in a few hours.”  

15. IY Master Class: Processing vignettes and capturing principles
So much learning! Principles have become easier for me today.
Excellent worthwhile session once more!
Very informative and valuable. Would welcome more workshops.
Given me more confidence in how to question and introduce vignettes.
Excellent ways of discussing in large and small groups and examples of ways of working.

16. Small Group Video Supervision
Pathway to accreditation
Delivered by Professor Judy Hutchings OBE or Bridget Roberts
Group of 4-5
Held in Bangor
Twice within the duration of each delivered programme
Two facilitators due to achieve accreditation within the next month.

17. Feedback from video supervision
These have been extremely valuable and supported me to increase the quality and consistency of the delivery sessions of the programmes that I have delivered. In addition I feel that I am a more effective preceptor to those members of the team that are new to delivery of the programme. – Bev Irvine
It has helped me to focus in on and develop my skills in the leadership of the Incredible Years programme, as well as helping me to develop my confidence in this area. – Megan Marks

18. Flying Start Family Worker Supervision
Delivered by Bev Irvine, Flying Start parenting Coordinator
Beginning, middle and end of longer programmes
Beginning and end of 4 week programmes
Programme leaders receive supervision together
Responsive to need
Covers:
Planning
Reflective practice
Group dynamics and issues

19. Family Partnership Model training
FPM enables practitioners to develop effective partnerships with parents. It uses a structured and flexible relational, goal-orientated approach to achieve the best possible outcomes.
The model explicitly builds on and uses family strengths and expertise, specifies key practitioner qualities and skills, and the helping tasks that enable parents and families to change and achieve the very best for their children and themselves.
ALL Flying Start Family Workers and Health Visitors have undertaken this training.
Embedding FPM into service practice.

20. The Future

21. Commissioned for 2017/18
2 x 3 hour ‘Themed’ Master Classes per term available to ALL Incredible Years programme facilitators to be delivered in Flintshire by Dr Angela Latham
2 x 3 hour small group Video Supervision sessions per term to be delivered in Flintshire by Dr Angela Latham to Incredible Years programme facilitators working towards accreditation
12 months of Family Partnership Model Supervision for managers

22. Diolch yn fawr