1. WORKING WITH GOOD PEOPLE TO DEVELOP THEM INTO GREAT MANAGERS AND LEADERS

2. Today’s managers & leaders are challenged unlike any of the past generations in their roles.
Economic uncertainty, global risks affecting local markets, employee retention, productivity challenges, doing more with less, managing change effectively, environmental priorities and an aging workforce are but a few of the challenges they face.

3. In order to offset these and other challenges, leaders are looking for measurable and sustainable processes to operate their businesses profitably.
To create those processes, improve company culture and build a mindset of moving from good to great, companies are partnering with Crestcom, an industry leader in those areas.

4. Crestcom’s management training and leadership development program is a cost effective tool for organizations that are looking to move performance from good to great.
Crestcom offers a unique program of management and leadership development that is based on process training over 12 months.
Every monthly session is led by an accredited Crestcom facilitator in a live, interactive learning environment in the local community.

5. Crestcom’s leadership development program is developed from ten core competencies which are the foundation for our 12 month, 24 module program.
Customized programs can also be offered by combining specific modules based on organizational needs

6. Asking The Right Questions Delegation & Empowerment
Drives for Results
Drives for Results
Accountability
Decision Making
Asking The Right Questions
Encourages Excellence
Encourages Excellence
Delegation & Empowerment
Coaching & Encouraging
Rewards & Recognition
Builds the Right Team
Builds the Right Team
Hiring The Right Team
Multi-generational Leadership
Organizing & Developing Teams
Develops Positive Relationships
Develops Positive Relationships
Collaboration
Networking
Conflict Management
Influences Others
Influences Others
Open & Effective Communication
Negotiation & Building Consensus
Emotional Intelligence
Develops Customer Focus
Develops Customer Focus
Trust & Credibility
Responsive Problem Solving
Needs & Opportunity Awareness
Understands the Business
Understands the Business
Generates Business Insights
Financial Management
Productivity & Process Efficiency
Fosters Innovation
Fosters Innovation
Change Leadership & Management
Continuous Improvement
Complex Thinking
Executes Vision
Executes Vision
Defines & Communicates Vision
Strategic Thinking
Plans & Prioritizes
Models Personal Growth
Models Personal Growth
Self Awareness
Continuous Learning
Managing Personal Energy & Time

7. Alignment of Crestcom Leadership Development Program with OPS competencies and attributes
Our program modules and focus match well with OPS’s four key competencies. Further our program is based on integrity and fosters excellent self-awareness through our process based training approach.
CONNECTS
DELIVERS
INSPIRES
TRANSFORMS
INTEGRITY
SELF-AWARENESS
Promotes Understanding
Sets Strategic
Plans& Priorities
Connects to/Creates a Shared Vision
Manages/Leads Change Opportunities
Adheres to/Sets Ethical Standards
Aware Impact of Emotions
Builds Effective Teams
Identifies & Utilizes Team Potential
Communicates Clear Vision
Promotes Innovation and Creativity
Models Integrity
Encourages Constructive Feedback
Fosters Collaboration & Partnerships
Achieves Results
Models Leadership &
Diversity
Cultivates Learning & Growth
Challenges Discriminatory Behaviour
Acts on Feedback

8. Our ongoing analysis shows an average of 630% ROI from our participants across our customer base.
We focus on growing and developing our participants to succeed in today’s complex economy.
Our unique action plan process and monthly follow-up create accountability and are the basis for measurable results.

9. THE CRESTCOM PROCESS – GETTING FROM GOOD TO GREAT
Executive Overview
Leadership Skills Workshop
Orientation and pre-assessment for team and individual development
Access to secure online Crestcom Learning Portal and Executive Reports
Twelve consecutive facilitated training sessions and twenty four action plans
Peer accountability and practical application
Measured results and leadership feedback
Mid point and post assessment
Crestcom continuing education
Customizable training also available