1. First Day Syllabus Internship check in (info survey)
What is a database?
-watch demo Tuesday
How this course fits into HS concentration
What is Human Services and Social Work?

3. Defining The Human Service Professional
Chapter 1
Defining The Human Service Professional

4. Use this for Soc Work Overview Lecture 1

5. Part of The Human Services Sequence
Soc 240 Social Welfare –How Society
Helps People in Need (focus on
using data to analyze different
approaches)
Soc 341 Human Services Caseload Management –How You Personally Might Help People in Need (focus on internship and database technology). How to become a social worker :
Soc 402 Policy Analysis and Program Evaluation –You Design a Program to Help People in Need (focus on evaluating if it works)

6. Use this for Soc Work Overview Lecture 1

7. Discuss the Reading- What is the Human Services Profession?

8. Roles of the Human Service Professional
13 Roles and Functions
Outreach Worker
Broker
Advocate
Evaluator
Teacher/educator
Behavior Changer
Mobilizer
Consultant
Community Planner
Caregiver
Data Manager
Administrator
Assistant to Specialist
Such as Helping a 10 year old boy attain a “big brother” at the Boys Club
Watch the following video: what roles do you see?:

9. Sign up for Teaching Lab sessions now!!!
Literacy Coalition of Onondaga County Imagination Library Dashboard July 10 ,2010
Sign up for Teaching Lab sessions now!!!
$ 29,065
Space reserved for Pre and post test – read to child daily

10. Playing HS Roles effectively requires a series of competencies
The reason why it is worth it to invest your time in learning these skills
Inspirational- what do social workers make:
Participant Empowerment
Communication
Assessment
Community & Service Networking
Facilitation of Services
Community & Living Skills & Supports
Education, Training, & Self‑development
Advocacy
Vocational, Educational, & Career Support
Crisis Intervention
Organization Participation
Documentation

11. Characteristics of the Effective Human Service Professional
Open-Mindedness
Cognitive Complexity
Psychological Adjustment
Competence
Relationship Building
Empathy
Genuineness
Acceptance
A day in the life of a Social Worker

12. Psychological Adjustment Competence Relationship Building Empathy
has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another)
Star Trek: “The Empath”
Practice job interview -Pick your strongest and weakest:Characteristics of the Effective Human Service Professional
Refers to willingness of the therapist to be authentic, open, and honest within the helping relationship at the right time
have their feelings, thoughts, and actions in sync.
Non-genuine people have a lack of transparency.
Also called “congruence” (Rogers)
Open-Mindedness
Cognitive Complexity
Psychological Adjustment
Competence
Relationship Building
Empathy
Genuineness
Acceptance
May be most important factor in creating client change
Exists throughout counseling relationship
All counselors must deal with it on some level, regardless of theoretical orientation

13. Characteristics of the Effective Human Service Professional
has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another)
Star Trek: “The Empath”
Characteristics of the Effective Human Service Professional
Refers to willingness of the therapist to be authentic, open, and honest within the helping relationship at the right time
have their feelings, thoughts, and actions in sync.
Non-genuine people have a lack of transparency.
Also called “congruence” (Rogers)
Open-Mindedness
Cognitive Complexity
Psychological Adjustment
Competence
Relationship Building
Empathy
Genuineness
Acceptance
People who are accepting of other & accept people in their differences;
You may not like everything a person does.
Rogers (1957): unconditional positive regard is being able to accept clients “without strings attached.”
Leo Buscaglia (1972) called this “responsible love”

14. Characteristics of the Effective Human Service Professional
Therapy, Journaling, meditation, support groups, and exercise are most important to embodying this
Allowing others to express their points of view
Not trying to convince the client of a certain point of view
Being open to feedback
are non-dogmatic
has the ability to understand another's problem as if it was their own. (To understand the inner world of the client / “Getting into the shoes” of another)
Star Trek: “The Empath”
Characteristics of the Effective Human Service Professional
Between 64% and 84% of helpers have been in counseling
Counseling and Therapy:
Prevents countertransference
Fosters insight
Helps one see what it’s like being a client
Good role model experience
Assures one is providing unimpaired services
Open-Mindedness
Cognitive Complexity
Psychological Adjustment
Competence
Relationship Building
Empathy
Genuineness
Acceptance
Have a strong sense of self
Are able to hear feedback from others
NOT strongly fixed in their way of viewing the world/understand knowledge is not fixed
are able to see client’s predicament from multiple perspectives
view individuals individually and systemically/ Are abstract thinkers
Counselor expertise shown to be a crucial element for client success in counseling
Protects you ethically and legally if you are competent
Lifelong process/continuing education --a “thirst for knowledge”
has a desire to learn skills and specific techniques.
joins professional associations /reads professional journals.
keeping up on the current state of knowledge in the field
People who are accepting of other & accept people in their differences;
You may not like everything a person does.
Rogers (1957): unconditional positive regard is being able to accept clients “without strings attached.”
Leo Buscaglia (1972) called this “responsible love”

15. A Continuum of Education Levels & Roles
Associates BA
MSW or MPA
Ph.D. or MD
What does a human services worker do (Assoc or BA):
Overview of the Array of Higher Degrees:
MPA example:

16. Mental Health Professionals & Associations
NOHS: National Organization of Human Services
NASW: National Association of Social Workers
ACA: American Counseling Association
APA: American Psychological Association
APA: American Psychiatric Association
American Association of Marriage and Family Therapists
APNA: American Psychiatric Nurses Association
mainly for human service professionals
Psychiatrist
Psychologist
Social Worker
Counselor
School
Mental‑health
College
Rehabilitation
Higher Level MSW: d
Couple and Family Counselor
Psychiatric Nurse
Psychotherapist

17. Housekeeping Sign up for textbook game Sign up for panel presentation
To explore the strategies and skills
Sign up for panel presentation
Setting the tone for what you will explore in your journals and panel-
the types of things you will learn Social Work Career Path (and the importance of internship site experience)

18. Getting a Job as a Social Worker (Justice, Health, Child etc):
cnycf

19. Case Managers and Client Simulation
Break into pairs of 2 with someone you don’t know
You will be a team and will draw a client card and a case manager card.
For the client card you should list 5 characteristics of the person you would want to assist you in your distress
For the case manager you list 5 characteristics you think you need to effectively help someone in this situation
When we report back to the group:
if case worker matches client cw team gets a point
Bonus point for either team, name an organization in this community that does this kind of case management
Team with most points wins full credit for class participation today

20. I am a refugee from Burma and have spent the last 6 years in a refugee camp in Kenya. I have no possessions and 5 children. I need help settling in Syracuse.- Case Worker
I am a refugee from Burma and have spent the last 6 years in a refugee camp in Kenya. I have no possessions and 5 children. I need help settling in Syracuse.- Client
I have been recently diagnosed with multiple sclerosis and I am loosing ability to use my arms and legs with precision. I am in my mid 30s and have 2 children. – Case Worker
I have been recently diagnosed with multiple sclerosis and I am loosing ability to use my arms and legs with precision. I am in my mid 30s and have 2 children. – Client
I ‘m a teen living in a rough part Syracuse. A few relatives have gone to jail for drug related offenses, I don’t feel safe at school and I am considering joining a gang – Case Worker
I ‘m a teen living in a rough part Syracuse. A few relatives have gone to jail for drug related offenses, I don’t feel safe at school and I am considering joining a gang – Client
I’m 6 years old and my mother’s boyfriend has been touching me inappropriately. I don’t know what to do or who I can trust – Case Worker
I’m 6 years old and my mother’s boyfriend has been touching me inappropriately. I don’t know what to do or who I can trust – Client
My boyfriend has been trying to control more of my life. He gets angry if I hang out with certain people and has started following me. He said he would kill me if I told anyone – Case Worker
My boyfriend has been trying to control more of my life. He gets angry if I hang out with certain people and has started following me. He said he would kill me if I told anyone – Client
I just got out of prison and it seems like nobody will hire me no matter what I do. I have a family to support and I really need to pay child support - Caseworker
I just got out of prison and it seems like nobody will hire me no matter what I do. I have a family to support and I really need to pay child support - Client
I am a Spanish-speaking 20 year old and I have been feeling depressed lately. I want to talk to someone but am ashamed and besides I don’t understand English that well. - Caseworker
I am a Spanish-speaking 20 year old and I have been feeling depressed lately. I want to talk to someone but am ashamed and besides I don’t understand English that well. - Client
I am a new mother whose child has just been diagnosed with Downs Syndrome. I don’t know what to do. I was not prepared for this when I got pregnant and feel so overwhelmed I want to die. – Caseworker
I am a new mother whose child has just been diagnosed with Downs Syndrome. I don’t know what to do. I was not prepared for this when I got pregnant and feel so overwhelmed I want to die. – Client
I hate my parents and the church they go to. I think I might be homosexual and they think that is evil so I am scared to death to tell them -- Caseworker
I hate my parents and the church they go to. I think I might be homosexual and they think that is evil so I am scared to death to tell them -- Client

21. I am a 60 year old women whose husband has just committed suicide
I am a 60 year old women whose husband has just committed suicide. Case Worker
I am a 60 year old women whose husband has just committed suicide. Client
Write one for your internship site.

22. Characteristics of Effective HS Professionals
A person in your life who has influenced you –how have they used the following?
Rate yourself 1(low) –10 (high)
How can you improve your score?
Relationship Building
Empathy
Genuineness
Acceptance
Open-Mindedness
Cognitive Complexity
Psychological Adjustment
Competence

23. Review of chapter 1 and History of Psychology

24. Video: http://www.youtube.com/user/psychologist3
Cognitive: