1. Committee on Information Technology April 17, 2008 1

2. 2 Agenda Approval of minutes CIO Report COIT Directors Report Budget & Planning Subcommittee Update Performance Subcommittee Update Public Comment

3. 3 CIO Report IT management Report Update COIT Subcommittee Membership

4. www.sfgov.org

5. 5 COIT Directors Report Library Web Policy Exception COIT Collaboration Portal Gartner Local Government IT Benchmarks

6. Library Web Policy Exception Request The Library requested an exception to the City Website Policy. An exception was requested to the following elements of the policy: “There will be one website for the City managed under the direction of the Department of Telecommunications and Information Services (DTIS). All City Departments will: – Host and update web sites using the City's web content management system maintained by DTIS. – Own published content and be responsible for maintaining their web sites using the City's web content management” DTIS and the Architecture Subcommittee meet with Library to review this request. 6

7. Library Website Policy Exception Recommendation The Architecture Subcommittee voted to approve the request on March 18, 2007 based on the fact that the DTIS Web Content Management system could not meet the business needs of the Library. – The Subcommittee noted that the exception was; The Library website would not need to be hosted by DTIS The Library website would not need to use DTIS Web Content Management System – The Library would maintain their website on city owned equipment, using city staff services, and adhere to all other COIT website policy design and ADA guidelines. Recommendation – Grant the Library Website Policy Exception request for a term of one year. The exception should be revisited after DTIS implements a new Web Content Management System. 7

8. 8 DB CIO Business Intelligence Vision Transform into Responsive Government Assets Bridge Gaps between People, Processes, Applications and Systems

9. 9 Collaboration Portal Pilot Focus on ubiquitous business requirements: – Email, documents, forms, reports, maps, service requests, IT assets, search, etc. Homogenous platform to simplify training & support requirements – Microsoft Office Sharepoint Services Server Virtualization to reduce: – Carbon footprint, – Hardware costs – Waste

10. 10 Collaboration Portal Pilot Centralized browser-based deployment – Minimize desktop labor requirements – Provide nomadic desktop Service Oriented Architecture – ‘Loosely coupled’ integration – Standards based ‘information highway’ Server-base Open Source solutions – Reduce license fees – Crowdsourcing

11. Collaboration Portal Concept Diagram

12. 12 COIT Collaboration Portal Demo (Test Data Used for the Demonstration) The purpose of the development of COIT collaboration portal: – Data Transparency Easy access and analysis of citywide IT data – Elimination of Silos Citywide views of department IT projects, plans, staffing, and budgets. – Improved Communication Online interactive forums, documents, surveys, and meeting calendars.

13. 13 2007 Gartner - Local Government IT Industry Benchmarks MeasureGartner Study Benchmark San Francisco Estimate Ratio of IT budget to overall city budget 2 - 3%2.7% Average % of total employees that are IT staff 3 - 4%2.6% Average IT expenditure for each employee $6,800$5,063 Ratio of IT budget between Central IT and Department IT 70 % Central 30% Department 27% Central 73% Department

14. 14 Budget & Planning Subcommittee Budget Review Process – 18 Departments are requested $81 million in funding for FY 08-09 – 10 Departments with the largest budget requests were interviewed by the Subcommittee Total Draft Recommendations = $44 million in total citywide IT project funding – $32 million in non-General Fund projects – $12 million in General Fund projects

15. 15 Performance Subcommittee Project Management Methodology Policy JUSTIS Project Update

16. JUSTIS Project Project Status Report 16