1. Serving Breakfast

2. Task Tina Brown in Room 686 and her friends want to try some Chinese snacks for their breakfast. He doesn’t know what a “bun” is, so you informs them. They order the following: four little buns, two bowls of sweet dumplings, a bowl of Guilin rice noodles, and two glasses of soybean milk. It totals 58 RMB. Tina Brown asks you to charge it to his room bill. Please receive the guest and introduce “bun” to them. Each group should make up a dialogue and make a role play.

3. Language points Bun 馒头 Sweet dumpling 汤圆 Guilin rice noodles 桂林米粉 Soybean milk 豆浆

4. What would you like to order? We’d like to try some Chinese snacks. What’s a bun? It’s a kind of steamed bread, and it is very popular in China. We will have four little buns. Which would you prefer, milk or soybean milk? Your order will be here soon. Here is your order: little buns, sweet dumplings, Guilin rice noodles and soybean milk.

5. Service Procedure Greet the guests. Ask the guest if he has a reservation with the restaurant. Lead the guest with the reservation to the booked table. Escort the guest without a reservation to choose the table that fits them. Order the drinks. Take orders. Serve the dishes. Settle the bill. Say farewell.

6. Sample Dialogue W: Waiter/Waitress G: Guest W:Good morning, welcome to our restaurant. G: Good morning. W: Please choose whichever table you like. G: OK. Thank you. W: What would you like to order? G: We’d like to try some Chinese snacks. W: Here is the menu. G: Bun? What is a bun?

7. W: It’s a kind of steamed bread, and it is very popular in China. G: We’ll have four little buns. We had some dumplings yesterday. OK, sweet dumplings today. We want two bowls of sweet dumplings, a bowl of Guilin rice noodles as well. W: Which would you prefer, milk or soybean milk? G: Two glasses of soybean milk.

8. W: I’ll repeat the order: four little buns, two bowls of sweet dumplings, a bowl of Guilin rice noodles, and two glasses of soybean milk as well. Is that right? G: Right. W: Please wait a moment. You order will be here soon. G: Here is your order: little buns, sweet dumplings, Guilin rice noodles, and soybean milk. Please enjoy them.

9. W: Bring me the bill, please. G: Here is the bill. It totals 58 RMB. How would you like to pay? W: Please charge it to my room. My name is Tina Brown and my room number is 686. G: Please sign your name here. Thank you. Have a good day.