1. Modern and Flexible Working You’ve got an idea! Team Workshop Date

2. Introductions Ice breaker exercise

3. Objectives of this Session Agree and develop a business case for change How flexible are we already? Why change – vision for the future Measuring the benefits Develop communication plan Understanding the idea from different angles Agreeing next steps PARTICIPATION IS KEY!

4. Any other team objectives? Is there anything else you’d like to cover today?

5. Current working arrangements Consider current working arrangements What does the team do? What types of flexible working are already being used?

6. Drivers for Change What are the drivers for change? What is the vision for the future?

7. Reviewing the idea/proposal Explain the idea What are the anticipated benefits Who does it benefit and why? Any concerns (note on issue log) Is it a good idea worth further investigation?

8. Measuring the Benefits Identify your stakeholders – how might they benefit from the change? How could the potential benefits be measured? What can be measured now, and what could be measured after the change to see if it has made the expected difference? Would any new measures need to be gathered – if so, how easy would this be to introduce? Benefits Customer Team & colleagues ManagementHR, FinanceRegulators Partners, Suppliers

9. Communication Plan Who are our key stakeholders? What channels of communication are available? What do we want to say and when?

10. Understanding the idea from different angles Different perspectives - customer, team member, team manager, colleagues, head of service, directorate, WCC, HR, Finance, partners, regulators, suppliers SWOT analysis PEST analysis Role play 30 minutes

11. SWOT StrengthsWeaknesses OpportunitiesThreats

12. PEST PoliticalSocial EconomicTechnological

13. Next Steps Group discussion about thoughts raised and moving forward. Record ideas and actions.