1. Softheme Service Model www.softheme.com Software Outsourcing Solutions

2. Table of Contents www.softheme.com Outsourcing to Softheme™ Softheme Service Model  Core Capabilities  Differentiators  Mission  Activities  Quality Assurance  Security  NDA & IPR  Network Data Protection  Business Model

3. www.softheme.com Outsourcing to Softheme™ Softheme Service Model Core Capabilities programming application development application development web development web development offshore dedicated centers offshore dedicated centers independent testing independent testing

4. www.softheme.com Outsourcing to Softheme™ Softheme Service Model Differentiators 1. Academic knowledge + rich practical experience in the areas of programming, project and business management 2. Affordable services, transparent development process, intelligible consultations enabling to correct the product development plan 3. Primary goal: developing business-successful software solutions

5. Activities www.softheme.com Outsourcing to Softheme™ Softheme Service Model Our application development and support process reflects all the stages of the application life cycle on each stage providing appropriate set of project activities:  Requirements & business domain analysis  Technical specifications creation  Environment set up  Choosing appropriate tools  Creating schemas & diagrams, use cases  Defining code standards  Look and feel design  Development  Regular builds & QA  Presentations  Bug fixing  Deployment  Maintenance

6. Quality Assurance We make sure the team:  produces high-end code properly using the technology adopted in the project  improves knowledge both in business domain and in technology  utilizes tools for code and documents version control, for project tasks tracking  produces appropriate utilization and status reports  communicates clearly and as often as needed to make sure the client has comprehensive information about:  project status  issues  questions  plans www.softheme.com Outsourcing to Softheme™ Softheme Service Model

7. Security www.softheme.com Outsourcing to Softheme™ Softheme Service Model Softheme unreservedly undertakes not to use any material developed for one client in any way for any other Softheme unreservedly undertakes not to use any material developed for one client in any way for any other After project completion all materials are transferred to the customer After project completion all materials are transferred to the customer Softheme will always be ready to consider any additional security measures requested by client Softheme will always be ready to consider any additional security measures requested by client

8. NDA & IPR www.softheme.com Outsourcing to Softheme™ Softheme Service Model  Company non-disclosure agreements:  ensuring a high-level protection for client information  signing any requested NDA agreement convenient for the customer  Employee non-disclosure agreements  Property rights  fully assigned to the client, to all material produced by Softheme during a project, including: software source code data structures documentation design options

9. Network Data Protection www.softheme.com Outsourcing to Softheme™ Softheme Service Model  We use innovative technologies and procedures that make our work most safe and stable:  VPN connection  firewalls  antivirus software, etc.  We also pay special attention to:  right access management  timely and properly made backups  regularly check the work of our servers

10. Business Model  We are safe to work with:  full confidentiality  non-disclosure agreements  complete protection of client’s intellectual property rights  Clear and simple business procedures  Free project quote  Introductory 10% discount for a first project assignment  Transparent and proactive approach to projects execution:  technology expertise  communication  reporting  90 days cost-free bug fixing  Cost-free follow-up consultations  Other discounts for long-term partners www.softheme.com Outsourcing to Softheme™ Softheme Service Model

11. Thank you! 2010 | Softheme Team | Kyiv, Ukraine | Software Outsourcing Solutions www.softheme.com » Outsourcing to Softheme™ Questions? → info@softheme.com