1. Skills ! the essential ingredient in

2. Working in Social Work is complex. To work effectively you need to develop and enhance many skills!

3. First of all we need to know what they are ! So -What are the skills that a social worker needs to have?

4. Some Skills Needed Listening and talking Observing Understanding and expressing feelings Analysing Reflecting Giving and receiving Feedback Inter-professional Working Interviewing Managing Leading Negotiating Supporting Working with an interpreter Information communication and technology including information literacy recording report writing Reflective writing in social work.

5. Skills

6. Listen to the audio clip Using the pp slides List the skills used with Lynne And with Arthur Identify the ones that are essential? Using the open learn materials list the ones do you need to improve on ? Identify how these would be demonstrate in practice with Lynne and then with Arthur - give examples! What would efficiency in this skill look like and what would poor practice look like ?

7. What is your conclusions about Skills! Employing Skills is a doing word You need to know what is required and what they looks like in action You need to know where your own abilities are in relation to what is required You are need to become aware to develop them It does not happen by itself!

8. Some necessary skills Listening and communicating

9. Engaging with others no mater what the situation!

10. Respecting people and understanding cultures

11. Social Work is about Relationships Your ability to create the working relationship is down to your skills!

12. Skills in promoting social justice and empowering!

13. What Does Effective Practice Look Like? Awareness of self and non verbal communications Ability to understand people- being in their shoes Demonstrate empathy and being fully present Observing and learning Supporting others- conveying acceptance Giving and receiving constructive feedback Negotiating and advocating Reflecting on self and actions and use of supervision Developing the self !

14. Poor and Ineffective practice Means you have little or no insight into self and cannot employ these foregoing skills to the wide and varied situations that you will find yourself in with service users

15. You need to be able to be in the world of another by Employing Empathy !

16. Poor practice means an absence of this

17. The Core to Everything Is your ability to make and sustain relationships with others To employ the values To integrate the knowledge To understand your role To understand yourself To understand the organisation To understand society!

18. Skills in Self Awareness – you and others! Analysing looking critically at information and evaluating it Learning, Reflecting and developing our knowledge, skills and use research Accountability and Managing people, information and resources Inter professional working Working with Interpreters for those who have disability and no English Report writing and use of technology.

19. Integration of knowledge, values and skills Means you need to know -what you don't know! You need to have insight into your self and your own abilities in order to avoid Defensive practice Dangerous practice Defeatist practice !

20. Role of the Social Worker requires Great Skill

21. As Registered Social Workers You have signed up to developing your skills, knowledge, expertise and confidence in the interests of good practice ! You develop the profession by working to acquire and contribute to new knowledge and develop theory and evidence-based practice. Take responsibility for yourself first and always know what you don’t know

22. Reading Schon, D (1991): The Reflective Practitioner: How Professionals Think in Action. Ashgate. Basic Books Thompson, N (2009): People skills (3 rd Ed). Basingstoke, Palgrave Coulshed, V. (1991).Social Work Practice; An Introduction 2 nd edition Macmillan Gould, N. and Taylor, I(1996) Reflective Practice in Social Work Arena Kolb, D. A.(1984) Experiential Learning. Englewood Cliffs, New Jersey, Prentice Hall PTR