1. Unit 1 Adults and young people as Essential Skills learners

2. Objectives of the session Explain the importance of communication when working with adults and young people Explain the value of relationship building and emotional intelligence when working with adults and young people

3. COMMUNICATION Speaking & listening Reading Writing How do your own communication skills impact on your relationships with essential skills learners? 3

4. COMMUNICATION & RELATIONSHIP BUILDING Not beginner thinkers Appropriate vocabulary and tone Age appropriate resources Handling ‘corrections’ Activity: agree appropriate strategies for verbal and written corrections 4

5. EMOTIONAL INTELLIGENCE 5 Emotional intelligence is the ability to recognise your emotions, understand what they're telling you, and realise how your emotions affect people around you. Emotional intelligence also involves your perception of others - when you understand how they feel, this allows you to manage relationships more effectively.

6. EMOTIONAL INTELLIGENCE Daniel Goleman Daniel Goleman, an American psychologist, developed a framework of five elements that define emotional intelligence: 1.Self-awareness 2.Self-regulation 3.Motivation 4.Empathy 5.Social skills 6

7. EMOTIONAL INTELLIGENCE How does this apply to your classroom? Pick two of the elements and discuss with a partner how they do, or could, impact on your teaching? 7

8. EMOTIONAL INTELLIGENCE Homework: 1.Access our moodle area 2.Choose the quick quiz or the full survey 3.Print your emotional intelligence results There may be something that you could use later in the course as you reflect on your performance. 8

9. RECOMMENDED READING Emotional Intelligence in the Classroom M Brearley (2001) Crown House Publishing Limited 9

10. Objectives of the session - achieved? Explain the importance of communication when working with adults and young people Explain the value of relationship building and emotional intelligence when working with adults and young people