1. Project Management Leadership

2. By leadership we mean the art of getting someone else to do something that you want done because he wants to do it. - Dwight D. Eisenhower You manage things, you lead people. - Grace M. Hopper If your actions inspire others to dream more, learn more, do more, and become more, you are a leader. - John Quincy Adams Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.“ – Jack Welch You do not lead by hitting people over the head — that's assault, not leadership." — Dwight D. Eisenhower Leadership is getting your team to accomplish a lot more than they ever could through management alone

3. © Sogeti The Team Set an example Take an interest Communicate the mission Always have a plan Counselors/advisors Take risks Don’t neglect Details Reinforce your position You can’t please everyone Accept blame, give praise Stay calm Don’t micromanage Leadership traps Public Speaking I will also talk about really cool movies and books that teach leadership Items for Discussion 10/24/2014

4. © Sogeti The Team Take care of the team, the team takes care of the mission If someone on your team has a problem, you have a problem Give your team the resources they need to get the job done The moment your team members stop coming to you with their problems is the moment you’ve stopped leading them ( Colin Powell ) Take care of your team, the team will take care of the mission 10/24/2014

5. © Sogeti Take an Interest in Your Team Get to know your team members – beyond their name and role Try to identify with team members – shared interest Build a relationship based on trust and mutual respect – take care of them, they will take care of you This is the magic elixir in Dale Carnegie’s “How to Win Friends and Influence People” – The hard part is doing this while being sincere and not becoming too familiar 10/24/2014

6. © Sogeti Set An Example For the Team Leaders are always being scrutinized Be professional while under microscope (meeting management, dress and appearance, watch your language, etc) Setting a good example helps build credibility with team members Display attributes of a positive leader – character, integrity, good work ethic, responsible, caring, trustworthy How people perceive you determines the image they make of you and if They will be good followers. Especially in the beginning phases of an engagement. 10/24/2014

7. © Sogeti Communicate the Mission Everyone on the team should know what they are working toward Constantly Reinforce the team’s objective Everyone should know how their duties and responsibilities contribute to the project’s objectives Not knowing what they are working towards can be frustrating to the team 10/24/2014

8. © Sogeti Always Have a Plan Make sure everyone on your team knows what the plan is (targets, dates, scope, etc.) Communicate your plan Reinforce the plan Follow up on ALL tasks, activities and assignments As PMs we all do this. But to what degree? 10/24/2014

9. © Sogeti Know Where Your Team Talent Resides Pull from your best and brightest Constantly quiz your experts for information – Use to make decisions Always play devils advocate Take their best ideas and make them your own This helps to build loyalty and trust with team members – It makes them feel Important to the team – that they have a lot to offer. This helps build good followership 10/24/2014

10. © Sogeti Seek and Obtain Guidance Try to get 2 “counselors” to guide you through your project Internal advisor can be BSA or senior architect Outside advisor can be PM colleague, or career mentor Draw from their experiences, ideas and advice – make their ideas, experiences, and lessons your own Every good leader has a sounding board to maintain reality check Tom Hagen – Don Vito’s Consigliore 10/24/2014

11. © Sogeti Take Calculated Risks Throughout history – great leaders were known risk takers. “You won’t know what you’ll get away with unless you try” (Colin Powel) Use your counselors in deciding how much risk to take Sets an example for team to take the initiative and learn from mistakes If you make a mistake from taking a risk – append the lessons learned to your experience toolkit. Success is built on failures, not other successes Less relevant for IT PMs. We tend to be more risk averse The secret word here is calculated. Using info from counselors and team experts you can Get a good feel of how much risk to take. 10/24/2014

12. © Sogeti Never Neglect Details Constantly quiz team experts What if this… what if that, what’s our backup plan, etc.. Get team thinking about what could prevent you from succeeding Practice effective risk management Draw from your experience and those of your counselors Your team has all the operational knowledge to do the job – not you. By quizzing your team You empower the team to affect success (i.e. as data sources)… they feel better about Themselves – building credibility, trust, mutual respect) 10/24/2014

13. © Sogeti Stand Firm When Challenged Might surface within context of taboo subject (Race, Gender, Age) Tactfully but forcefully reinforce your position as project leader Try to reassure team that everyone is an asset and critical to the project’s success A leader cannot be perceived as weak or easily “bullied.” You might lose credibility or respect with your team 10/24/2014

14. © Sogeti You Can’t Please Everyone Trying to please everyone is a sign of mediocrity and weak leadership Being responsible sometimes means ticking some people off…. Do the right thing, in the end, they will respect and support you We all like being liked. But you must focus on your goals and objectives first, and what you need to Do to get there. In the end, project success heals all wounds 10/24/2014

15. © Sogeti Accept Blame, Give Praise When things go bad, as project leader accept blame, and move on When things go good, be sure to praise the team Always praise the team when things are good. As a PM that’s probably the only reward you can give When problems arise, you don’t want the team arguing and pointing fingers. You want options for A recovery and getting back on course to complete the mission. 10/24/2014

16. © Sogeti Gripe up, Not Down Don’t complain to members of your team Don’t complain in front of your team Gripes go up the chain of command…. Not down. If you have a problem with management, or the client, etc. take it offline with your superiors Good leaders never complain in front of their team. To join in with your team’s gripes, breaks the Rule of being too familiar with those you’re leading. 10/24/2014

17. © Sogeti Remain Calm During a Crisis Don’t let the team see you lose your cool Confidence NOT indifference Craft and communicate your recovery plan – drawing from the best and brightest of your team Remaining calm exudes confidence. The team will feel more at ease if their leader appears calm And in charge when things go bad. 10/24/2014

18. © Sogeti Don’t Micromanage Express confidence by letting team members do their job Encourage initiative and calculated risk taking Be careful dealing with team members mistakes and failures (successes are built on failures, not other successes) Tell stories of mistakes you’ve made – Helps them team connect with you. However You must discern between mistakes and incompetence and deal with it accordingly 10/24/2014

19. © Sogeti Leadership Traps and Pitfalls Don’t be too “familiar” with those you’re leading Your leadership values may conflict with those of your superiors Its hard to regain lost respect, and trust If your leadership values conflict with those of your superiors, you must inherit your bosses values And make them your own. Good leaders are also good followers. 10/24/2014

20. © Sogeti Even the best leaders/public speakers spend many hours preparing for Important speeches (e.g. Steve Jobs, Bill Clinton) Good Leaders are good public speakers (although not necessarily vice versa) Team perceives confidence and can be more susceptible to being led Being nervous is natural – practice, practice, practice Practice Public Speaking 10/24/2014

21. © Sogeti How to Win Friends and Influence People If you take away only one to- do from this presentation – READ THIS BOOK!!!! Unlocks the mysteries of why people behave the way they do Be careful of the “Unwritten Chapters” This book should be required reading for all Undergrads studying Business 10/24/2014

22. © Sogeti 12 O’Clock High Wikipedia has an excellent page on this movie. Evidently there was a TV Series too For decades a case study for teaching leadership – civilian and military Distinctively demonstrates 4 leadership styles (S1 – S4) Watch out for the “nice guy paradox” at beginning and end of the film 10/24/2014

23. © Sogeti U-571 Incorporates most of what I told you in the presentation. Blends leadership lessons with Suspense, action, thrills, and pretty good special effects. Won an Academy Award for best sound effects An actual German WWII style sub was built for this movie – came across a cruise ship and freaked everyone out “Nice guy” paradox again at play 10/24/2014

24. © Sogeti Closing Thoughts Visionary Genius God Like Tyrant Ego Maniac Jerk Turned around Apple from near death experience Single Handedly restructured several industries (MP3 players, retail music, smart phones, Motion Picture Animation) Led Apple to record profits during severe economic downturn CEO of the Decade 2000 - 2009 Where am I going with this? What’s my point? 10/24/2014

25. © Sogeti My Point is No single style works for everyone Discover your style of leadership and work on making it more effective Have fun in your command and never forget - Take care of your team and they will take care of the mission

26. © Sogeti Questions