1. Mandatory Connection 1 st Information Meeting

2. Review project Explain mandatory connection process via Frequently Asked Questions Answer questions Supply contact info for future questions Allow one-on-one discussions w/CFPUA staff Meeting Objectives

3. Frequently Asked Questions 1. What is this project all about? 2. What is mandatory connection? 3. Can I be exempt from this process? 4. What do I need to do to connect? 5. What does CFPUA charge? 6. Does CFPUA provide assistance? 7. If I finance, what will my payment be? 8. Can I do the plumbing work myself? 9. What is the deadline for connection?

4. Frequently Asked Questions 1. What is this project about? Mandatory connection of homes within 500’ of water and/or sewer service lines For variety of reasons, you were not connected to lines. Mandatory connection resolves situation. Fairness to all. Central services are provided. Many benefits. Water of high quality. Several awards from NC. Safe, reliable handling of sewage General move from septic for environmental benefit Treated effluent (better than received) Increased property values

5. Frequently Asked Questions 2. What is mandatory connection? Process used by cities, counties, authorities Pays for construction, maintenance of infrastructure Why? Plants, mains, pump stations cost millions. Allows costs to be spread over larger group, making them more affordable overall Enables extension of essential services to more areas

6. Frequently Asked Questions 3. Could I be exempt from this process? Yes, if a structure is more than 500’ from water or sewer main. If less than 500’ away, Connection Deferral applications are available for sewer connections ONLY: One 3-year deferral Must apply after 60 days after start of mandatory connection process (Slated for March/April 2016)

7. Frequently Asked Questions 4. What do I need to do to connect? Complete a CFPUA application Pay or finance fees specific to your connection Obtain a NHC plumbing permit Connect your home to the water meter Connect your home to the sewer tap

8. Frequently Asked Questions 5. How much does CFPUA charge? Charges/fees for water customers : Residential System Development Charge: $ 1,920 Residential Water Connection Fee : $ 2,100 Meter Set Fee : $ 250 Total : $ 4,270 Additional costs for the private plumbing from the home to the water meter are paid by the homeowner.

9. Frequently Asked Questions 5. How much does CFPUA charge? Charges/fees for sewer customers : Residential System Development Charge: $ 2,460 Residential Sewer Connection Fee: $ 2,200 Total:$ 4,760 Additional costs for the private plumbing from the home to the sewer tap are paid by the homeowner.

10. Frequently Asked Questions 6. Does CFPUA provide assistance? In addition to deferral process, CFPUA offers financing CFPUA Financing Option: Down payment required 5% APR for 8 years Minimal requirements: Customer in good standing. Charges/fees also payable through private loans

11. Frequently Asked Questions 7. If I finance w/CFPUA, what will my payment be? Water Down Payment: Meter set fee $ 250.00 10% of total financing$ 377.00 Loan Processing Fee $ 56.00 Total Down Payment:$ 683.00 Bi-monthly loan payment: $ 86.06 ($43.03/month)

12. Frequently Asked Questions 7. If I finance w/CFPUA, what will my payment be? Sewer Down Payment: 10% of total financing$ 466.00 Loan Processing Fee $ 56.00 Total Down Payment:$ 522.00 Bi-monthly loan payment: $ 106.37 ($53.18/month)

13. Frequently Asked Questions 8. I’m not sure if I can afford the private plumbing costs. Can I do the plumbing work myself? Yes, if all of the following are true: A single family home Your primary residence Building permit approval granted by New Hanover County Building Inspections

14. Frequently Asked Questions 9. What is the deadline for connection? September/October 2016 is deadline for: Connection completion Fail to meet the deadline? Bi-monthly penalty billing for water and/or sewer service

15. Next Steps Tap location cards Will be mailed in the coming weeks. Opportunity to tell CFPUA desired location for tap Mark X for the tap on simple drawing of property Take into account: Location of driveway; Location of trees; Location of other structures; Location of current well and private lines. If no card is received, contractor will install in a logical location

16. Next Steps

17. Important Dates 1 st Homeowner outreach meeting: Tonight 2 nd Homeowner outreach meeting: March/April 2016 Mandatory Connection Period Start: April 2016 Connection deferral request deadline: 60 days after connection period begins Final connection deadline: September/October 2016

18. Contact Information www.cfpua.org QUESTIONS? Mike McGill, Chief Communications Officer mike.mcgill@cfpua.org 332-6704