1. Outplacement & Career Services Marc Van Harneveldt Director Galilei Die Haghe – 27th of April 2011

2. career services & outplacement 2 Galilei « You cannot teach a man anything! You can only help him find it within himself » Galileo Galilei

3. career services & outplacement 3  Founded in 2002, member of Randstad Group since 2006  Between 20 and 25% marketshare in Belgium  75 consultants (see www.galilei.be for CV’s of our consultants) – more than 10 support staff  Career Services (individual & collective) oriented towards executives, managers, professionals, white & blue collars  Experience in major re-organizations  Certo accredited & Q*For.net certification  Significant business network  International network Galilei : Facts & Figures

4. career services & outplacement 4 Merelbeke Brussels Namur Hasselt Luxembourg Strombeek Berchem Waregem Liège Roeselare Brugge St-Niklaas Aalst Ronse Herentals Houthalen Neerpelt Mechelen Leuven Charleroi Libramont Tournai Hoogstraten 8 regional offices 15 satellite offices Bureaux en Belgique et au Luxembourg Nijvel Galilei : Office Network

5. career services & outplacement 5 Austria Belgium Czech Republic Denmark Finland France Greece Portugal Spain Sweden Switzerland The Netherlands United Kingdom U.S. Germany Ireland Italy Luxembourg Norway Poland Galilei : International Network

6. career services & outplacement 6 Galilei offers integrated support for Career, Change and Talent Management & Leadership Development. We accompany individuals, teams and organizations towards sustainable growth and development! Galilei : Philosophy & Mission « We do not teach, … … we facilitate change! »

7. career services & outplacement 7 Galilei : Outplacement & Career Services

8. Outplacement activities

9. career services & outplacement 9 Galilei : Our Outplacement Vision  Focus on supporting actively people in their job search  Help clarifying the ideal job and potential career paths  Analyze strengths and weaknesses  Advise on personal development actions  Orientation to Belgian & international employment market and pro-active networking  Personal involvement of the consultants  Deontology – Value driven  Continuous improvement  E-tool support

10. career services & outplacement 10 Career Transition Assist individuals to accurately assess their situation, to establish a focused plan, and to take the right career decision through individual or collective career transition programs

11. career services & outplacement 11 Career Transition : Programs Outplacement Inplacement Retirement Partner relocation Notification training

12. career services & outplacement 12 Career Transition Campaign Follow-up After new position Personal Analysis External Market Analysis Business Plan Development Network with Entrepreneurs Outplacement Moral Support Methodology based Consultancy Workshops & Seminars Knowledge Center & Networking Logistic & Administrative Support Entrepreneurship Intake Outplacement: the process Outplacement : The Process

13. career services & outplacement 13 Outplacement: 4 pijlers Candidate Logistic & Administrativ e Support Workshops Consultancy Knowledge Center Outplacement : The Four Pilars

14. career services & outplacement 14 Outplacement : Different kind of programs Different outplacement approaches known on the Belgian market for executives, management, professionals, white collar and blue collar candidates  Individual outplacement programs  Group outplacement programs  The outplacement activities are legally driven  Galilei always starts from the “accompany approach” to create added-value for the candidates  Market shift towards a “matching approach” is obvious

15. career services & outplacement 15 Outplacement : Consultancy  Psychological support  Determine competencies, motivation, interests  Define professional project / objective  Establish career vision & draft CV  Fine-tune career options  Assess training needs related to objective  Interview preparation  Facilitate access to labour market  Advise on and assess new work conditions, prepare contract negotiation  Specific approach : entrepreneurship Personal analysis & guidance throughout program & in function of individual needs …

16. career services & outplacement 16 Outplacement : Methodology based Consultancy  Career profile  Analysis of competences, motivation & interests  Personality, values & priorities  Professional objective  Resume & cover letter  Action plan  Job advertisements & open applications  Intermediaries of the job market  Activating & optimising the network  Preparing for interviews  Negotiating contract  Communicating the new position

17. career services & outplacement 17 Outplacement : Workshops & Seminars

18. career services & outplacement 18 Outplacement : Logistic & Administrative Support  Network of 8 regional offices & 15 satellite offices  Meeting rooms & individual offices  IT infrastructure: PC with Internet access  Office equipement: printers, fax, scan, …  Professional administrative assistance  Support to prepare CVs & cover letters … to learn … to network … to share information … to share experiences with colleagues … to be supported through emotional change … to stay firm & motivated throughout the process … to be inspired by a professional entourage Workplace …

19. career services & outplacement 19  Knowledge Consultant : collects information about industries, sectors, companies, jobs, specific topics, …  Access to internet, information sources, databases  Market analysis and job scanning per region/sector  Job boards & social media  Jobs@Galilei/Randstad : our job database (e-tool)  Library with newspapers, magazines  World of recruitment (lists of executive search firms, recruitment agencies, temp agencies, national and international)  Access to detailed salary surveys  …. Outplacement : Knowledge Centre « To facilitate access … … to all kinds of information! »

20. career services & outplacement 20 Outplacement : Knowledge Centre

21. career services & outplacement 21 Outplacement : Galilei in figures  We accompany every year between 3.500 and 4.000 candidates per year in their job search  Almost 70% till 75% of the candidates is successful in their job search during their outplacement program with Galilei  We accompany people for a period of 3 months until 24 months according to the program they received from their employer by leaving the company

22. career services & outplacement 22 Outplacement : Statistics 2010 Galilei

23. career services & outplacement 23 Outplacement : Statistics 2010 Galilei

24. career services & outplacement 24 Outplacement : Statistics 2010 Galilei

25. career services & outplacement 25 Outplacement : Statistics 2010 Galilei

26. career services & outplacement 26 Outplacement : Statistics 2010 Galilei

27. career services & outplacement 27 Outplacement : Statistics 2010 Galilei

28. career services & outplacement 28 Outplacement : Statistics 2010 Galilei

29. career services & outplacement 29 Outplacement : Statistics 2010 Galilei

30. career services & outplacement 30 Outplacement : Statistics 2010 Galilei

31. career services & outplacement 31 Outplacement : Some constraints The legal environment on the Belgian outplacement market creates some constraints for the outplacement firms on the market  Complexity of the legal environment creates problems for clients, candidates and outplacement firms  Legal restrictions are sometimes difficult to understand for people losing their jobs  Early retirement programs are very difficult to integrate in the legal context  Shift of the outplacement programs from an “accompany model” towards a “matching model” has an impact on the quality

32. Career Services activities

33. career services & outplacement 33 A market shift towards other services Outplacement firms are also focussing on other areas of the HR world regarding the economical situation on the labour markets  On demand of the clients  Galilei already started with Career Services in 2007 as a strategic choice  Galilei concentrates on  Enabling Change  Talent Management  Leadership Development

34. career services & outplacement 34 Galilei : Our Workshop Approach in Career Services  We customize according to the needs and particular context of the client  We start from the expectations of the participants  We build on the knowledge and experience of the participants  We stimulate interaction  We facilitate peer-learning  We frame the learning in methods, models and techniques  We provide practical hints and tips  We work towards personal action plans

35. career services & outplacement 35 Enabling Change Assist employees and organizations in dealing with change, turning resistance into a positive and pro-active attitude, and aligning individuals and teams towards the new objectives

36. career services & outplacement 36 Enabling Change : Programs Preparing for Change Dealing with Change Leadership in Times of Change Re-engagement Leadership Transition

37. career services & outplacement 37 Talent Management Assist individuals and organizations in establishing a win/win partnership, finding the best match between individual career aspirations, the organizational context and objectives through talent management programs

38. career services & outplacement 38 Career in Perspective Manager as Career Coach HR Manager as Career Coach Talent Review Meetings Age Awareness/Management Loopbaanfocus Talent Management : Programs

39. career services & outplacement 39 Leadership Development Assist employees and managers, as individuals or in teams, in reaching their development objectives through coaching & development programs

40. career services & outplacement 40 Leadership Development : Programs Performance & Integration Coaching Executive Coaching 360° Feedback Leadership Development (training) Team coaching & Team Building MBTI Workshops

41. career services & outplacement 41 Questions?