1. Looking Out/Looking In Fourteenth Edition 2 WHO ARE YOU?  Think about this question.  Use adjectives to describe yourself.  Be prepared to share aloud with the whole class.  Consider:  Your moods or feelings  Your appearance  Your strong beliefs  Your social roles

2. Looking Out/Looking In Fourteenth Edition 2 Communication and Identity CHAPTER TOPICS  Communication and the Self Communication and the Self  Presenting the Self: Communication as Identity Management Presenting the Self: Communication as Identity Management  Self-Disclosure in Relationships Self-Disclosure in Relationships  Alternatives to Self Disclosure Alternatives to Self Disclosure

3. 3 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Self-Concept and Self-Esteem  Self-concept  The relatively stable set of perceptions you hold of yourself  Self-esteem  Evaluations of self-worth

4. 4 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Esteem  Quiet  Shy  Loud  Argumentative  Aggressive  Self-controlled

5. 5 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Self-Concept and Self-Esteem  People with high self-esteem  Tend to think well of others  Expect to be accepted by others  High self-esteem doesn’t guarantee interpersonal success  Can be starting point for positive behaviors and interactions

6. 6 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Self-Concept and Self-Esteem  People with low self-esteem  Likely to disapprove of others  Expect to be rejected by others  Evaluate their own performance less favorably  Perform poorly when being watched  Feel threatened by people they view as superior  Have difficulty defending themselves against others’ negative comments

7. 7 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Self-Concept and Self-Esteem  Self-esteem and communication behavior Figure 2.1

8. 8 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Biological and Social Roots to the Self  Biology and the self  Personality is part of our genetic makeup  Biology influenced traits  Extroversion  Shyness  Assertiveness  Verbal Aggression  Willingness to communicate  Personality is flexible, dynamic, shaped by experience

9. 9 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF OCEAN  Openness https://www.youtube.com/watch?v=is5qoGLgWe c https://www.youtube.com/watch?v=is5qoGLgWe c  Conscientiousness https://www.youtube.com/watch?v=wZSA5r99ii8 https://www.youtube.com/watch?v=wZSA5r99ii8  Extroversion https://www.youtube.com/watch?v=uMhSxXEbm v8 https://www.youtube.com/watch?v=uMhSxXEbm v8  Agreeableness https://www.youtube.com/watch?v=Q84nfWkLsY U https://www.youtube.com/watch?v=Q84nfWkLsY U  Narcissism https://www.youtube.com/watch?v=OP3xf6BFEIo https://www.youtube.com/watch?v=OP3xf6BFEIo

10. 10 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Socialization and the Self-Concept  Messages we receive from people in our lives play central role in shaping how we regard ourselves  Reflected Appraisal  Each of us develops a self-concept that reflects the way we believe others see us

11. 11 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Socialization and the Self-Concept  These principles continue in later life especially when messages come from significant others  Impact remains strong during adolescence  Inclusion in or exclusion from peer groups crucial factor

12. 12 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Socialization and the Self-Concept  Social Comparison  Evaluating ourselves in terms of how we compare with others  Two Types of Comparison  Superior or Inferior  Same or different from others  These comparisons depend on the reference groups we measure ourselves against  Significance depends on opinions of others  https://www.youtube.com/watch?v=Cc7quH- i_0w https://www.youtube.com/watch?v=Cc7quH- i_0w

13. 13 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Characteristics of the Self-Concept  Distorted self-evaluations can occur  These distortions can be based on:  Obsolete information  The effects of past failures that linger in your mind  Distorted feedback  Remarks of overly critical parents, teachers, friends  Emphasis on perfection  Type A personalities  Social expectations  We reward people who downplay their strenghts

14. 14 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  The Self-Concept Resists Change  Cognitive conservatism  Tendency to seek and attend to information that conforms to existing self-concept  Tendency holds when new self-perception would be more favorable  Can accept new data and change perception or keep original perception and refute new information  Most communicators reluctant to downgrade favorable impression of themselves

15. 15 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  The Self-Concept Resists Change  Suggestions for embracing a more positive self-image  Have a realistic perception of yourself  Have realistic expectations  Have the will to change  Have the skill to change  http://www.youtube.com/watch?v=iYhCn0jf4 6U http://www.youtube.com/watch?v=iYhCn0jf4 6U Dove Campaign

16. 16 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Culture, Gender, and Identity  Culture  Self shaped by culture in which we have been reared  Individualistic culture  Strong I orientation  Collectivistic culture  Maintaining harmony  Co-cultural identity  https://www.youtube.com/watch?v=Fw- HgnZO1js https://www.youtube.com/watch?v=Fw- HgnZO1js

17. 17 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  Culture, Gender, and Identity  Sex and gender  Being male or female shapes way others communicate with us and thus our sense of self  Self-esteem influenced by gender  Sense of self shaped strongly by people with whom we interact and contexts in which we communicate  https://www.youtube.com/watch?v=EkTb3Y1 CDcA (Jimmy Kimmel) https://www.youtube.com/watch?v=EkTb3Y1 CDcA

18. 18 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Page 43 of Your Textbook  Read the section “Pause and Reflect”  Answer the questions with a partner  Be prepared to share your group’s responses.

19. 19 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Next Time  Finish chapter 2 19

20. 20 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Identity Management

21. 21 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Whip Around  Think about 3 adjectives that best describe you.  Be prepared to share aloud. 21

22. 22 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Compare and Contrast  In your notes, compare and contrast your identities 1. At school 2. With your family 3. At work 4. Online 5. With your friends Be prepared to share aloud!

23. 23 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  The Self-Fulfilling Prophecy and Communication  Self-fulfilling prophecy  A person’s expectations and subsequent behavior make an event more likely to occur  Four stages of the self-fulfilling prophecy:  Holding an expectation (for yourself or others)  Behaving in accordance with that expectation  The expectation comes to pass  Reinforcing the original expectation

24. 24 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication and the Self  The Self-Fulfilling Prophecy and Communication  Types of self-fulfilling prophecies  Self-imposed prophecies  Your own expectations influence your behavior  Prophecies imposed by others  Shown to be powerful force for shaping self-concept and thus behavior  Observer must do more than believe, must communicate belief  E.g. teachers at YES Prep or Kipp  https://www.youtube.com/watch?v=ZR3RyBXY_yg (YES) https://www.youtube.com/watch?v=ZR3RyBXY_yg

25. 25 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Public and Private Selves  Identity management  Communication strategies people use to influence how others view them  Perceived self  A reflection of the self concept  Presenting self  The way we want others to view us  Face

26. 26 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Characteristics of Identity Management  We strive to construct multiple identities  Identity management is collaborative  Identity management can be deliberate or unconscious  https://www.youtube.com/watch?v=3aZG 4CtXjoY (Botched) https://www.youtube.com/watch?v=3aZG 4CtXjoY

27. 27 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Why Manage Identities?  Start and manage relationships  Gain compliance of others  Save the face of others  Explore new selves

28. 28 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Managing Identities in Person and Online  Face-to-face identity management  Managed in three ways  Manner  Words and nonverbal actions  Setting  Physical items we use to influence others  Appearance  Personal items we use to shape image  https://www.youtube.com/watch?v=Szb0NCuPySY (Easy A) https://www.youtube.com/watch?v=Szb0NCuPySY

29. 29 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Managing Identities in Person and Online  Online impression management  What is missing in online communication can be an advantage  Gives us more control over managing impressions  Allows strangers to change age, etc.  Viewing online presence as neutral third party can be valuable exercise  Reputation management

30. 30 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Communication as Identity Management  Identity Management and Honesty  Managing impressions doesn’t make you a liar  Each of us has a repertoire of faces  Being a competent communicator is choosing best face for the situation

31. 31 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Justin the Ken Doll Contd.  https://www.youtube.com/watch?v=MG VrLuMIbdc https://www.youtube.com/watch?v=MG VrLuMIbdc

32. 32 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Let’s Write!  On a sheet of notebook paper, write a paragraph responding to the following questions:  What is Justin’s perceived self?  What is Justin’s presented self? 32

33. 33 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Next Time  Finish chapter 2 33

34. 34 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure

35. 35 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Whip Around  Can you recall a time you told someone a secret that they later told other people?  Think about this instance and be prepared to share aloud with the class.

36. 36 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Self-Disclosure  Process of deliberately revealing information about oneself  Must be deliberate  Must be significant  Not known by others

37. 37 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Models of Self-Disclosure  Altman and Taylor – social penetration  Breadth of information being volunteered  Depth of information volunteered  Depending on breadth and depth, relationship can be casual or intimate  Measuring depth  Some revelations more significant

38. 38 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Models of Self-Disclosure  Luft and Ingham – Johari Window  Part I  Open area=known to self and others  Part II  Blind area=not known to self, known to others  Part III  Hidden area=known to self, not known to others  Part IV  Unknown area=not known to self and others

39. 39 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Benefits and Risks of Self-Disclosure  Privacy management  Choices people make to reveal or conceal information about themselves  http://www.youtube.com/watch?v=mPOEmH czkCw http://www.youtube.com/watch?v=mPOEmH czkCw

40. 40 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Benefits and Risks of Self-Disclosure  Benefits of self-disclosure  Catharsis  “Get it off your chest”  E.g. post secret http://postsecret.com/http://postsecret.com/  Reciprocity  You want to get others to share info  Self-clarification  Self-validation  Social influence

41. 41 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Benefits and Risks of Self-Disclosure  Risks of self-disclosure  Rejection  Negative impression  Decrease in relational satisfaction  Loss of influence  Hurting the other person

42. 42 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Self-Disclosure in Relationships  Guidelines for Self-Disclosure  Is the other person important to you?  Are the amount and type of disclosure appropriate?  Is the risk of disclosing reasonable?  Will the effect be constructive?  Is the self-disclosure reciprocated?  Do you have a moral obligation to disclose?

43. 43 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Alternatives to Self- Disclosure  Silence  Lying  Benevolent lie  Helpful at times to the receiver, unmalicious  Equivocating  Use an equivocal message to hide actual feelings  Hinting

44. 44 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Alternatives to Self- Disclosure  The Ethics of Evasion  Is an indirect message in the interests of the receiver?  Is this sort of evasion the only or best way to behave?

45. 45 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Catfish  https://www.youtube.com/watch?v=UluZ HRB_hik https://www.youtube.com/watch?v=UluZ HRB_hik  https://www.youtube.com/watch?v=LfBy 3i9NDfA https://www.youtube.com/watch?v=LfBy 3i9NDfA  What is a catfish?  What are the dangers of catfishing?  How do catfishes self-disclose information?  What did you learn from this episode of Catfish?

46. 46 COMMUNICATION AND IDENTITY: CREATING AND PRESENTING THE SELF Chapter Review  Communication and the Self Communication and the Self  Presenting the Self: Communication as Identity Management Presenting the Self: Communication as Identity Management  Self-Disclosure in Relationships Self-Disclosure in Relationships  Alternatives to Self Disclosure Alternatives to Self Disclosure