1. Accommodation Product
Chapter 3.
Accommodation Product

2. Accommodation Product
Main product of the hotel
Consists of a room, facilities and services
Front office employees must know all details

3. Hotel Rooms Classification
By number and size of beds
Décor, room size and view
Location and type of guests
Pg. 31 The Accommodation product of King’s Hotel!

4. Number and Size of Beds Type of Room Type of Bed Single Room
1 Single Bed
Twin Room
2 Single Beds
Double Room
1 Double Bed
Suite
1 or more larger beds

5. Bed Sizes

6. Suite Types
Suite – a type of hotel room which has two distinctive areas: one for sleeping and one lounge area.
1 Room Suite – Junior Suite
1-Bedroom Suite (living room and bedroom)
2 (and more)-Bedroom Suite
Presidential Suite

7. Suite Types
Hotel Plaza Athenee Paris, Junior Suite

8. Suite Types
Raffles Dubai Landmark Suite Floor Plan

9. Suite Types
Raffles Dubai Royal Suite Floor Plan

10. Suite Types
Raffles Dubai Landmark Suite & Royal Suite

11. Other Room Types By Size, Décor, View: Standard Superior Deluxe
By Function:
Adjoining
Executive Level
Adjoining Rooms

12. Executive Level
Separate floors in the hotel providing extra services for business guests. These services may include:
Check-in / check-out at executive floors
Meeting facilities
Executive lounge with F&B services
Free use of Internet & IT equipment
Business / working areas in hotel rooms

13. Executive Level
Marriott Hotel Amsterdam Executive Lounge

14. Class Activity
Pg. 34 – Activity 2 (a), (b)

15. Room Rates Rack Rate Corporate Rate Commercial Rate Airline Rate
Children’s Rate
Group Rate
Frequent Traveller Rate
Complimentary Rate

16. Types of Visitors Domestic Tourist FIT – Free Independent Traveller
GIT – Group Inclusive Tourist
SIT – Special Interest Tours
Individual Business Traveller
Corporate Business Traveller
Trade Delegates / Conference Participants

17. Classwork
Work with your partner and review and discuss the questions below:
Activity 1 – 8, Pg. 42 – 43
Review chapter 4 The Front Office Department and read the Case Study:
Accommodation Management: You must be joking! Pg

18. References
Raffles Dubai. (2013). Royal Suite. Retrieved from
Raffles Dubai. (2013). Landmark Suite. Retrieved from suites/
Dorchester Collection. (2013). Hotel Plaza Athenee, Junior Suite. Retrieved from paris.com/junior-suites
Marriott. (2013). Hotel Amsterdam City Centre. Retrieved from amsterdam-marriott-hotel/