1. Copyright © SIRF Roundtables Smarter together A SHARED LEARNING NETWORK FOR LEADERS WHO UNDERSTAND THE VALUE OF SHARING KNOWLEDGE AND INFORMATION

2. Copyright © SIRF Roundtables Smarter together  Between 65 and 80 percent of Change projects fail (including IT/IM) to meet their objectives, run significantly late or cost far more than planned.  Resistance to the change means low levels of user adoption of systems when they are completed  15% of an organization's revenues are spent creating, managing & distributing documents  ABS tells us that the workforce participation rates are declining due to major contributing factors such as ageing workforce Todays organisational challenges http://www.thepaperlessproject.com/facts.html http://www.bizjournals.com/portland/stories/2008/10/20/smallb4.html?page=all

3. Copyright © SIRF Roundtables Smarter together  Silo mentality in the workforce creates lack of trust, collaboration and poor communication  Unnecessary costs due to high levels of duplication and rework in the organization  Low levels of innovation and creativity in the workplace  Pressure for increased productivity to be delivered in the workplace - A typical employee spends 30% - 40% of their time recreating or looking for information that they know exists within the organisation. Todays organisational challenges.(Gartner, Shell 2005)

4. Copyright © SIRF Roundtables Smarter together The Knowledge Management Roundtable (KMRt) provides key players across your organisation with the opportunity to learn from their peers, share experiences and lessons learnt in a safe, stimulating environment.

5. Copyright © SIRF Roundtables Smarter together  Learning from peers and practitioners as well as local and international thought leaders in this space willing to share best practice approaches – 2 seats means you choose who is the best person to go to which event based on their roles  Tools, methodologies and approaches that are cutting edge or have demonstrated track records in addressing these type of workforce challenges in organisations  A vehicle to provide a stimulating learning and networking experience for your key people to share with and learn from many of Australia’s top organisations The Benefits?

6. Copyright © SIRF Roundtables Smarter together  Presentations from and site visits to organisations who have implemented similar solutions to facilitate sharing of strategies, processes and lessons learnt  Our resource library (wiki) that contains members shared; presentations, strategies, process documents, templates and detailed solution descriptions or tools that members can adapt for their needs significantly reducing cycle time to implementation.  Access to the extended SIRF Roundtable network of organisations across Australia and New Zealand as well as significant discount to additional SIRF events and products. The Benefits?

7. Copyright © SIRF Roundtables Smarter together 250+ member companies across Australia and New Zealand — Smarter together.

8. Copyright © SIRF Roundtables Smarter together The KMRt is made up of companies from a broad spectrum of industries, with individuals from many different functions. This diversity enables members to share a range of experience and knowledge that is unique to this community. Regular meetings and workshops keep you up to date emerging and proven methodologies. Given the universal application of knowledge and information sharing, all roles and industries are welcome. There are no boundaries to sharing and learning. Peer interaction is a vital tool in broadening your skills and experiences. Knowledge and information sharing within your organisation is everyones responsibility, it requires a diverse set of strategies, tools and most importantly, contribution from all levels. This is why the KMRt is structured to provide opportunities for learning and sharing including the Director of HR and CIO to the hands on practitioners delivering to customers inside or outside the organisation.

9. Copyright © SIRF Roundtables Smarter together Some examples of how members Have received value from the KMRt Example1 : The member challenge was needing an approach to address an ageing workforce and loss of organisational memory problem in their manufacturing organisation. The KMRt facilitator helped them locate potential solutions in the Wiki - A Knowledge continuity toolkit shared by a member who was in Service sector. This kit was adapted to meet their organizational style and language and delivered on the accountability in 6 days vs the 3 – 6 months of research or expensive consulting costs that had been budgeted for. Value - reduced cycle time of the project, reduced cost not needing consultant to design and deliver, owned and developed by the business to reflect their culture. Mitigated their risk by introducing the process quickly.

10. Copyright © SIRF Roundtables Smarter together Some examples of how members Have received value from the KMRt Example 2: A member was required to deliver an accountability of KPI’s for knowledge sharing to be developed and implemented to overcome a major problem of silo behaviour that was creating problems within their business The KMRt facilitator helped them locate potential solutions in the Wiki – this was a comprehensive spread sheet including behaviours, measures and ranking scales to enable managers to have constructive and specific conversations with their staff on what was required. This spreadsheet was adapted to meet their organizational culture and language with input from their own organization (as recommended in the lessons learnt shared with the documentation). They adapted the work (more than 70% was relevant). Value - a significant reduction in cycle time to deliver on the accountability as well as savings of not having to engage expensive consultants which was the initial proposal. The process used to adapt the KPI’s enabled employee engagement which mitigated the risk of resistance by both managers and staff concerned

11. Copyright © SIRF Roundtables Smarter together Some examples of how members Have received value from the KMRt Example 3: A member organization in the power industry was required to develop an induction program for their company. The KMRt facilitator initiated a Site Visit for interested members to attend where a member organisations in manufacturing, volunteered to share their process. Many member organisations attended and found value in the sharing. The member who initiated the enquiry was extremely happy with the opportunity to explore the development and implementation of the program, finding the lessons learnt to be of great assistance. They were able to take away and adapt the onboarding process to meet their business needs. Value - a significant reduction in cost as the member now had a clear picture of what they needed to do and an overview of the steps they needed to take as well as the takeaways lessons of what not to do. This also delivered a reduction in cycle time for delivery of the project.

12. Copyright © SIRF Roundtables Smarter together Some examples of how members Have received value from the KMRt Example 4: The member explains that the accountabilities in her role are such that she is the only person in the organization who was working in that space. This meant much of the time she is working in isolation on challenging and often complex problems both technical and cultural. “The KMrt, for me, forms part of my Professional Development. As the single knowledge resource in an SME, I do not always have the benefit of gaining feedback based on shared experiences within the organisation. My peers on the KMRt provide me with the opportunity to gain feedback on KM and community related functions, as well as introduce me to new concepts, tools and resources that could be utilised within my organisation. This helps my manager feel confident that I am continuously up-skilling, increasing my knowledge and experience, and providing my organisation with best practice KM functions.” Value - it’s a no brainer that the KMRt is her professional development as well as a rich resource to share and learn practical lessons about what not to do, as well as what works.

13. Copyright © SIRF Roundtables Smarter together Some examples of how members Have received value from the KMRt Example 5: The member who has recently won awards for the outstanding work they did in their IM change program that had failed numerous times before. This time they focused on people engagement and involvement, communications and not so much on the technology. The results were very successful. Numerous members have used this real business case study to get traction on how they need to move forward with their projects. It was seen as a powerful way to achieve stakeholder support by showing tangible results that are applicable to their organization. Value - reduced cycle time for the project implementation, a proven roadmap with templates of how to undertake the change management approach as well as how to develop and integrate an effective communications methodology designed to deliver outcomes.

14. Copyright © SIRF Roundtables Smarter together contact – Michelle.lambert@sirfrt.com.au These are but a few of the benefits that members have found being part of this network – for more information