1. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 1 User Commands WISL Demos use standard Microsoft PowerPoint commands, such as the following : Escape Key, Minus Key (-), Ctl+Break S or Plus Key (+) Right Click, Backspace, Up Arrow Left Click, space, N, Down Arrow Left and Right Click together for 2+ seconds Move mouse for 2 seconds Next Slide Previous Slide End Demo Pause or Resume Demo Restart entire Demo Shows the mouse pointer Left Click to Continue

2. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 2 Frustrated by slow in-store lineups ? The WISL Telephone Order Generation (WISL TOG) is a group of computer programs that provides for the acceptance of store orders via telephone and the generation of the financial and shipping records and documents necessary to complete the transaction. WISL TOG has been designed to interface with multiple inventories to permit the inclusion of any stocked item in the transaction. A customer data base is also incorporated to provide access to address and other biographic information. Any device with the capability to connect to the system may be used as the workstation. Left Click to Continue

3. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 3 WISL has the answer !! A pick list is generated to serve as control over the assembling of the items in the order. Following the picking process the document may be used as input to point of sale. If some items ordered are not in stock a back-order may be established through the WISL TOG data entry routine; this will be reflected on the invoice and bill of lading. If WISL BA is implemented then a credit card pre-authorization may be performed during the telephone discussion. If WATPOS is implemented then the detail of the sale transaction may be generated from the invoice record by invoking the desired invoice at the SKU prompt. Left Click to Continue

4. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 4 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

5. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 5 Waterloo Information Systems Limited presents WISL Telephone Order Generation WISL Telephone Order Generation (WISLTOG) is a group of computer programs that provides for the acceptance of store orders via telephone and the generation of financial and shipping records and documents necessary to complete the transaction. Left Click to Continue

6. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 6 WISL T.O.G. Data Flow Left Click to Continue Inventory Data Base(s) Customer Data Base WISL T.O.G Pick List Picking Process Bank Authorization Point of Sale Shipping B.O.L./ Invoice B.O.L / Inv Sales Receipt

7. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 7 A telephone call from a customer initiates the transaction. The order clerk first establishes the identity of the customer by accessing or creating a customer record. The order clerk then solicits the order items and records them in the order list. After completion of the order list the order clerk requests method of payment information. If WISL BA is implemented, a credit pre- authorization may be performed upon provision of a credit card number by the customer. A pick list is printed upon completion of the telephone transaction. The pick list is used as the control document to pick the items from inventory. Following the picking process, the bill of lading/invoice is generated from WISL TOG and used as input to point of sale. If some items ordered are not in stock a back-order may be established through the WISL TOG data entry routine and a pick list will be generated when inventory is available. WISL Telephone Order Generation Scenario

8. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 8 Left Click to Continue A telephone call from a customer initiates the transaction. The order clerk first establishes the identity of the customer by accessing or creating a customer record. The order clerk then solicits the order items and records them in the order list. After completion of the order list the order clerk requests method of payment information. If WISL BA is implemented, a credit pre- authorization may be performed upon provision of a credit card number by the customer. A pick list is printed upon completion of the telephone transaction. The pick list is used as the control document to pick the items from inventory. Following the picking process, the bill of lading/invoice is generated from WISL TOG and used as input to point of sale. If some items ordered are not in stock a back-order may be established through the WISL TOG data entry routine and a pick list will be generated when inventory is available. WISL Telephone Order Generation Scenario

9. TOG Phone Call Clerk INVOICE WISLTOG Pick List Items Picked Delivery Left Click to Continue INVOICE Sales Receipt POS Updated Pick List INVOICE Sales Receipt Shipping Labels Manifest

10. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 10 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

11. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 11 Telephone Order Generation Demo This is the Main page of Telephone Order generation system. Passing the mouse over to the desired button will initiate the maintenance of Customers, invoices or Trucks Left Click to Continue

12. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 12 Waterloo Information Systems Limited presents WISLTOG Customer File Mtce. Customer maintenance allows a database of customer information to be retained and accessed for TOG transactions, dramatically speeding repeat transactions as well as providing analytical data. Left Click to Continue

13. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 13 Telephone Order Generation Demo Passing the mouse over to the ‘Customer’ button on the home page brings you to the main menu of customer maintenance procedures. A customer can be Added, maintained or deleted by using the appropriate button. The customer’s address label can also be printed from this page. To add a new customer, click on the ‘Add Customer Information’ button. Left Click to Continue

14. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 14 Telephone Order Generation Demo This is the page to enter the new customer’s main information. Left Click to Continue

15. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 15 Telephone Order Generation Demo Enter all of the customer data on this page and then click on the ‘Update Record’ button at the bottom of the page. This will save the entered customer data and display the Tender Type page. Enter all of the customer data on this page and then click on the ‘Update Record’ button at the bottom of the page. This will save the entered customer data and display the Tender Type page. Left Click to Continue

16. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 16 Telephone Order Generation Demo This page is used for entering the customer’s Tender Type’ info, which are used for invoicing purposes. The customer’s id and name is shown on top of the page. Left Click to Continue

17. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 17 Telephone Order Generation Demo Enter the Tender Type information on this page. More than one tender Type can be entered. Click on the ‘Update Record’ button to save the data. Use the ‘Return’ button on top of the page to exit this page. Enter the Tender Type information on this page. More than one tender Type can be entered. Click on the ‘Update Record’ button to save the data. Use the ‘Return’ button on top of the page to exit this page. Left Click to Continue

18. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 18 Telephone Order Generation Demo To maintain an existing customer, pass the mouse over to the Customer Button on the Home page and then click on the ‘Maintain Customer Information’ button on the customer’s drop-down menu. To maintain an existing customer, pass the mouse over to the Customer Button on the Home page and then click on the ‘Maintain Customer Information’ button on the customer’s drop-down menu. Left Click to Continue

19. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 19 Telephone Order Generation Demo The customer’s Search page is presented at this time. Any of the search criteria can be entered to find a customer in the database. If more than one customer is found, a list of customers will be presented, then appropriate customer name can be clicked to be selected. Click on the ‘Submit’ button to perform the search. Left Click to Continue

20. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 20 Telephone Order Generation Demo This page shows the data about the selected customer. Any of the information can be changed on this page. Click on the ‘Update Record’ button to save the changes. Click the Tender Type button to update the Tender Type information. Left Click to Continue

21. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 21 Telephone Order Generation Demo Any of the tender type info can be changed on this page. Click on the ‘Update Record’ button to save the changes. The ‘Return’ button can be clicked to go back to the Customer’s main information page, when finished. Left Click to Continue

22. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 22 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

23. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 23 Waterloo Information Systems Limited presents Order/Invoice Maintenance accepts and updates TOG transactions and produces the relevant documentation for the picking, billing and shipping processes. Information is also prepared for direct insertion into a Point of Sale entry system. Left Click to Continue WISLTOG Order/Invoice Mtce

24. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 24 Telephone Order Generation Demo Invoice/Order maintenance programs can be initiated by passing the mouse over to the ‘Order/Invoice’ button on the Home page. This is the main menu for Invoice maintenance. To add a new invoice Click on the ‘Add Orders’ button. Left Click to Continue

25. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 25 Telephone Order Generation Demo This is the main page to add Invoice/Order information. A customer can be entered in the ‘Customer ID’ prompt or a customer can searched by clicking on the ‘Customer ID’ label. Click on the ‘Customer ID’ label to search for the customer. This is the main page to add Invoice/Order information. A customer can be entered in the ‘Customer ID’ prompt or a customer can searched by clicking on the ‘Customer ID’ label. Click on the ‘Customer ID’ label to search for the customer. Left Click to Continue

26. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 26 Telephone Order Generation Demo The customer search page will display. Enter any of the search criteria. We will use ‘Black’ as Surname for search then click on the ‘Submit’ Button. The customer search page will display. Enter any of the search criteria. We will use ‘Black’ as Surname for search then click on the ‘Submit’ Button. Left Click to Continue

27. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 27 Telephone Order Generation Demo The search for the customer with surname ‘Black’ was performed and the Customer’s ID, name, Address of a customer are filled in the appropriate boxes and also the Tender Descriptions are filled in the drop-down box. The search for the customer with surname ‘Black’ was performed and the Customer’s ID, name, Address of a customer are filled in the appropriate boxes and also the Tender Descriptions are filled in the drop-down box. Left Click to Continue

28. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 28 Telephone Order Generation Demo Selecting the ‘MASTERCARD’ from the Tender Description’s drop-down Will also retrieve the Card Number and Card Expiry Date from the customer’s Database. Selecting the ‘MASTERCARD’ from the Tender Description’s drop-down Will also retrieve the Card Number and Card Expiry Date from the customer’s Database. Left Click to Continue Bank! $$$$$$

29. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 29 Telephone Order Generation Demo Enter all of the order information to the complete the form. Click on the ‘Update Record’ button to save the information and this will take you to the Product entry page. Enter all of the order information to the complete the form. Click on the ‘Update Record’ button to save the information and this will take you to the Product entry page. Left Click to Continue

30. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 30 Telephone Order Generation Demo This is the product entry page for the Invoice/Order. Invoice ID and Customer name are shown on top of this page. This is the product entry page for the Invoice/Order. Invoice ID and Customer name are shown on top of this page. Left Click to Continue

31. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 31 Telephone Order Generation Demo To add a product to the invoice, Product ID can be entered in the ‘Product ID’ prompt or a keyword can be entered for search. Select the Search Type from the drop-down. We will select ‘Title of a Book’ from the drop-down. Click on The ‘Product LookUp’ button to perform the search. To add a product to the invoice, Product ID can be entered in the ‘Product ID’ prompt or a keyword can be entered for search. Select the Search Type from the drop-down. We will select ‘Title of a Book’ from the drop-down. Click on The ‘Product LookUp’ button to perform the search. Left Click to Continue

32. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 32 Telephone Order Generation Demo A popup page will appear with a list of available products for the given search. Click on a ‘SKU’ to select one product. This will close the popup page and the product info will be filled in on the main page. We will click on the first ‘SKU’ in the list for demonstration. A popup page will appear with a list of available products for the given search. Click on a ‘SKU’ to select one product. This will close the popup page and the product info will be filled in on the main page. We will click on the first ‘SKU’ in the list for demonstration. Left Click to Continue

33. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 33 Telephone Order Generation Demo Enter the other information about the selected product and the click on the ‘Update Record’ button to save the product info. Enter the other information about the selected product and the click on the ‘Update Record’ button to save the product info. Left Click to Continue

34. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 34 Telephone Order Generation Demo The saved product information is displayed in the table area of this page and the form area is cleared out for the next product entry. Left Click to Continue

35. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 35 Telephone Order Generation Demo To demonstrate the selection of the next product(s), we will use ‘WAFFLE PANT’ as the product keyword and search type as ‘Description of a GM Product’. Clicking on the ‘Product LookUp’ button will display the following popup. To demonstrate the selection of the next product(s), we will use ‘WAFFLE PANT’ as the product keyword and search type as ‘Description of a GM Product’. Clicking on the ‘Product LookUp’ button will display the following popup. Left Click to Continue

36. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 36 Telephone Order Generation Demo All items can be selected by pressing the ‘Select All’ button. We will select line number 1 and 5 for demonstration. All items can be selected by pressing the ‘Select All’ button. We will select line number 1 and 5 for demonstration. Left Click to Continue

37. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 37 Telephone Order Generation Demo Click on the ‘Save Selected Lines’ button after checking on the desired line number’s check-box. This will close the popup and save the selected products on to the invoice database. The new saved items will be shown in the table area of the product page. Click on the ‘Save Selected Lines’ button after checking on the desired line number’s check-box. This will close the popup and save the selected products on to the invoice database. The new saved items will be shown in the table area of the product page. Left Click to Continue

38. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 38 Telephone Order Generation Demo This is the product page after adding the new items. Use the ‘Return’ button to exit. To maintain any product click on the ‘Product ID’ in the table area, and that product’s information will be shown in the form area of this page. This is the product page after adding the new items. Use the ‘Return’ button to exit. To maintain any product click on the ‘Product ID’ in the table area, and that product’s information will be shown in the form area of this page. Left Click to Continue

39. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 39 Telephone Order Generation Demo After selecting any item you can change any of the product info. We will Change the Discount to 20% for line number 3. Click ‘Update Record’ button To update the Invoice database. After selecting any item you can change any of the product info. We will Change the Discount to 20% for line number 3. Click ‘Update Record’ button To update the Invoice database. Left Click to Continue

40. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 40 Telephone Order Generation Demo The Discount column shows the 20% discount for table row number 3 after Updating. The Discount column shows the 20% discount for table row number 3 after Updating. Left Click to Continue

41. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 41 Telephone Order Generation Demo A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. To print the picking slip, click on the ‘Print Picking Slip’ button on the Invoice’s Menu. A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. To print the picking slip, click on the ‘Print Picking Slip’ button on the Invoice’s Menu. Left Click to Continue

42. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 42 Telephone Order Generation Demo Enter the Invoice ID or any other selection criteria to print the picking slip. Click on the ‘Submit’ button to initiate picking slip printing. Enter the Invoice ID or any other selection criteria to print the picking slip. Click on the ‘Submit’ button to initiate picking slip printing. Left Click to Continue

43. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 43 Telephone Order Generation Demo A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. Left Click to Continue

44. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 44 Telephone Order Generation Demo A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. Left Click to Continue

45. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 45 Telephone Order Generation Demo A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. Left Click to Continue

46. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 46 Telephone Order Generation Demo A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. A picking slip may now be printed for this order so that the physical goods may be retrieved from inventory. Left Click to Continue

47. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 47 Telephone Order Generation Demo Picked quantities can be maintained by clicking on the ‘Maintain Picked Quantities’ button on the Invoice’s Menu. Picked quantities can be maintained by clicking on the ‘Maintain Picked Quantities’ button on the Invoice’s Menu. Left Click to Continue

48. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 48 Telephone Order Generation Demo Enter the Invoice ID for the invoice and click on the ‘Submit’ button. Left Click to Continue

49. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 49 Telephone Order Generation Demo This page shows all the product on the invoice. To maintain the Picked Quantity for any product click on the Product ID. This page shows all the product on the invoice. To maintain the Picked Quantity for any product click on the Product ID. Left Click to Continue

50. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 50 Telephone Order Generation Demo The selected product’s info will be filled in the form area of this page. Enter the desired Picked quantity then click on the ‘Update Pick Quantity’ button to save changes. Repeat the same procedure for the rest of the products. Left Click to Continue

51. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 51 Telephone Order Generation Demo The Picked Qty column shows the picked quantities for all the products. Use the ‘Return’ button to exit this page. The Picked Qty column shows the picked quantities for all the products. Use the ‘Return’ button to exit this page. Left Click to Continue

52. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 52 Telephone Order Generation Demo Carrier’s probill information can be added by clicking on the ‘Add Carrier Probill to Invoice’ button Carrier’s probill information can be added by clicking on the ‘Add Carrier Probill to Invoice’ button Left Click to Continue

53. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 53 Telephone Order Generation Demo Enter the search criteria to find the invoice in the database. We are using Invoice ID for search. Enter the search criteria to find the invoice in the database. We are using Invoice ID for search. Left Click to Continue

54. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 54 Telephone Order Generation Demo Enter the carrier’s probill info on the presented page and then click on The ‘Update Record’ button to save info. Enter the carrier’s probill info on the presented page and then click on The ‘Update Record’ button to save info. Left Click to Continue

55. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 55 Telephone Order Generation Demo Invoices can be printed by clicking on the ‘Print Invoice’ button on the Main invoice menu. Invoices can be printed by clicking on the ‘Print Invoice’ button on the Main invoice menu. Left Click to Continue

56. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 56 Telephone Order Generation Demo Enter the search criteria for the invoice to print. We are using ‘Invoice ID’ to initiating printing. Enter the search criteria for the invoice to print. We are using ‘Invoice ID’ to initiating printing. Left Click to Continue

57. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 57 Telephone Order Generation Demo Left Click to Continue The printed invoice reflects the actual picked quantities and the associated charges for the order.

58. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 58 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

59. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 59 Waterloo Information Systems Limited presents Truck Maintenance produces the relevant documentation for the picking, billing and shipping processes for multiple orders/invoices. Left Click to Continue WISLTOG Truck Maintenance

60. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 60 Telephone Order Generation Demo Truck maintenance programs can be initiated by passing the mouse over to the ‘Trucks’ button on the Home page. This is the main menu for Truck maintenance. To build trucks click on the ‘Build Trucks’ button. Left Click to Continue

61. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 61 Telephone Order Generation Demo This screen requires parameters for building trucks. Default parameters are filled in when this page is displayed. Click on the ‘Build Trucks’ button after entering the required values. If everything goes fine then it will take you back to the Truck Maintenance’ main page otherwise it will stay on this page and display the appropriate message. Left Click to Continue

62. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 62 Telephone Order Generation Demo Click on the ‘Print Truck Pick List’ button to print the truck’s pick lists. Left Click to Continue

63. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 63 Telephone Order Generation Demo Enter the truck number to print. ‘*’ can be entered to print all the trucks. Click on the ‘Print Truck Pick List’ button to precede printing. After printing the pick list it will take you back to the Truck Maintenance screen. Left Click to Continue

64. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 64 Telephone Order Generation Demo Click on the ‘Print Truck Invoices’ button to print the truck’s invoices. Left Click to Continue

65. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 65 Telephone Order Generation Demo A list of all the ‘COMPLETED’ trucks will be presented on this page. Click on the appropriate Truck Date to print that truck number’s invoices. The invoices related to this truck will be printed. Click on the ‘Return’ button to go back to the Truck Maintenance main screen. Left Click to Continue

66. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 66 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

67. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 67 Waterloo Information Systems Limited presents Parms Maintenance is used to maintain general parameters and wisl webstore related records. Left Click to Continue WISLTOG Parms Maintenance

68. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 68 Telephone Order Generation Demo Parms maintenance programs can be initiated by passing the mouse over to the ‘Parameters’ button on the Home page. This is the main menu for the Parms maintenance. To maintain general parameters click on ‘TOG Parameters’ button. Left Click to Continue

69. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 69 Telephone Order Generation Demo This screen is used to maintain Textbook Return Deadline, Final Examination Date and Inventory Thresholds. Previous parameter values are filled in when this page is displayed. Click on the ‘Update Parameters’ button after entering the required values. Left Click to Continue

70. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 70 Telephone Order Generation Demo To combine inventory classes into groups, click on the ‘Group Classes’ button. These group name(s) are used in webstore to search products. Left Click to Continue

71. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 71 Telephone Order Generation Demo You will be presented this screen called Group Class Maintenance. To add a new Group, enter the Group Name in the ‘Group Name’ prompt. To maintain an existing group, select a group from the ‘Select Group’ drop down box. For demonstration, we will click on ‘Accessories’. Left Click to Continue

72. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 72 Telephone Order Generation Demo The previously selected classes will be displayed in a table for the selected Group Name. New class(es) can be added to the selected/entered group from the ‘Add Class list box. Click on the ‘Update Record’ button after selecting the class(es). Left Click to Continue

73. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 73 Telephone Order Generation Demo Special products can be entered for GM, Text and Trade to be displayed in webstore. For demonstration we will use ‘GM Specials’ and click on it. Left Click to Continue

74. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 74 Telephone Order Generation Demo The previously entered GM Specials will be displayed on this screen. The current special(s) can be deleted on this screen and the new one can be added. For demonstration we will enter “PRINTER” in the ‘GM Specials’ prompt and click on ‘Product LookUp’ button. Left Click to Continue

75. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 75 Telephone Order Generation Demo A list of all the GM product with “PRINTER” in their description will be displayed. You can select the desired one and click on the ‘Save Selected Lines’ button. The selected item will be added to GM Specials list. We will select line number 6 to show the process. Left Click to Continue

76. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 76 Telephone Order Generation Demo The selected product has been added to the GM Specials list. Click on the ‘Return’ button to go back to the main menu. Left Click to Continue

77. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 77 Telephone Order Generation Demo Certain GM products can be indexed with Textbooks. These GM products will show up with the textbooks listing in webstore when performing search for textbooks. Click on the ‘Course GM SKU Index’ button to view the process. Left Click to Continue

78. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 78 Telephone Order Generation Demo This is the Course GM Index ID Maintenance screen. You can enter a new ‘Course GM ID’ or maintain an existing one. We will select ‘WISL789’ from the “Select Course GM ID” list box for demonstration. Left Click to Continue

79. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 79 Telephone Order Generation Demo The Term, Dept, Course, Section and GM SKUs related to the selected/entered index, will be displayed on the screen. The Term, Dept, Course and section are inter-dependent i.e if one is changed then the next one will have different values to be selected from the drop down box. GM SKUs can be added in the same way as demonstrated in the GM Special section. Click on the ‘Update Record’ button to save the record. Click on the ‘Home’ button to go back to Home page. Left Click to Continue

80. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 80 Type “11” Type “23” Type ”5” Left Click to begin Order/Invoice Demo Demonstration Menu To Restart TOG Customer File Maintenance Demo To Start Order/Invoice Maintenance Demo Type “81” To Show Summary Information To Start TOG Overview “ESC” To Exit Type “59” To Start Truck Maintenance Demo Type “67” To Start Parameter Maintenance Demo

81. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 81 Summary of Features Uses internal and/or external customer databases Allows multiple inventory databases Automatic generation of documents Interfaces with Point of Sale systems. Integrated with WISL’s WATPOS Point of Sale and WISL Bank Authorization

82. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 82 Summary of Features Uses internal and/or external customer databases Allows multiple inventory databases Automatic generation of documents Interfaces with Point of Sale systems. Integrated with WISL’s WATPOS Point of Sale and WISL Bank Authorization Left Click To Exit

83. ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| WISL |||||||||||| 83 The End For Further Information, contact Waterloo Information Systems Limited 33 Dupont Street East Waterloo Ontario N2J 2G8 (519) 884-2604 Left Click to Exit To Restart the Demo, type “1”, or Double-click and Hold for 2 Seconds