Leadership  James MacGregor Burns One who instills purposes,not one who controls by brute force  Daimler Chrysler’s CEO Bob Eton “….Someone who can take.

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Leadership James MacGregor Burns

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Presentation transcript:

Leadership  James MacGregor Burns One who instills purposes,not one who controls by brute force  Daimler Chrysler’s CEO Bob Eton “….Someone who can take a group of people to a place they don’t think they can go

Characteristics of Quality Leaders Priority Attention to External & Internal Customers Empower Subordinates Improvement Than maintenance Prevention than Cure Coordination than Competition among Depts Training & Guide Than Directing& Controlling

Characteristics of Quality Leaders Learn from problems Communication –Top to lower Mgt- vice versa Commitment to Quality Suppliers Based Quality not Price Organization Structure –Quality Encourage Team Work

Leadership Concepts oTo become successful,leader requires to understand human natures-Basic needs,wants and abilities of people oGives Security & independence,rewards & punishments,word of praise,Trust& distrust.