1. SSI Sustainable Solutions International, LLC Developers of SPM ™ Preparing the Workplace for the 21 st Century! the 21 st Century! Preparing the Workplace for the 21 st Century! the 21 st Century! John Collins, CPIM Mark Fiquett, CPIM, CIRM 205-492-2188 256-454-0912 205-492-2188 256-454-0912 jcollins@ssi-spm.com mfiquett@ssi-spm.com jcollins@ssi-spm.com mfiquett@ssi-spm.com www.ssi-spm.com

2. a 21 st Century Work place is A Synchronous Flow Organization Are you there? SSI

3. What’s A Synchronous Flow Organization? Incorporates the benefits of Lean thinking, Six Sigma philosophies, Work Force empowerment, and ISO discipline. Benefits from having common goals and focuses shared by all employees. Leverages those benefits in the market to create a competitive advantage

4. SSI 5 key areas of a Synchronous Flow Organization 1.Manufacturing Flow –Order receipt and processing –Shop floor 2.Organization –Work force development –Leadership –Performance Appraisals and Compensation –Communication 3.Continuous Improvement –Customer Feedback, Safety, Process Action, Stretch Targets 4.Metrics –Actual versus Targets –Sales/marketing and financial aligned with operations 5.Global Supply Chain  Flow -based master scheduling –Inventory management –Supplier alliances –Capacity planning

5. SSI Manufacturing Flow 1.Does material flow one way throughout the plant? 2.Is the manufacturing process designed to have operators touch material only one time? 3.Are production areas aligned to end-customer products? 4.Are work centers designed to meet daily customer requirements? 5.Is product passed between operations one piece at a time? 6.Is the flow of production visible and understandable? 7.Do operators flex between work centers? 8.Is mfg. synchronization greater than 75%?

6. SSI Organization 1.Are flow path leaders held accountable for end- product performance results? 2.Are cross-functional teams used on the flow path? 3.Are the roles/responsibilities for all team members defined and documented? 4.Do operators know all steps in the flow process for their areas? 5.Are support roles clearly defined and involved in flow path efforts? 6.Is there a formal two-way communication process? 7.Is management conducting performance appraisals based on flow performance? 8.Is compensation linked to performance?

7. SSI Continuous Improvement 1.Are changeover times on bottleneck resources less than 10 minutes? 2.Is there a formal continuous improvement program? 3.Is response time less than 15 minutes for defects found in the production process? 4.Do team members have the authority to stop the flow path when defects are discovered? 5.Is the company philosophy “Everything has a place and everything in its place”? 6.Are stretch goals included in metrics? 7.Are work instructions and product quality specifications visible at all work areas? 8.Are timetables posted for preventative maintenance or continuous improvement efforts?

8. SSI Metrics 1.Are performance measures visible and current on the flow path? 2.Are updated charts on productivity, quality, safety, and problem solving visible to all teams? 3.Is performance reviewed daily by flow path teams? 4.Is schedule adherence 100% on time? 5.Are manufacturing cycle times less than one day? 6.Is the flow path targeted performance continually improving? 7.Do flow path work center operators own and report their performance data? 8.Are performance metrics linked to financial metrics?

9. SSI Global Supply Chain 1.Do flow paths build to customer demand? 2.Is material pulled between stations? 3.Does the shop floor produce to a daily build schedule? 4.Is the material replenished to an A,B,C segregation? 5.Are shop floor operations rules documented and understood? 6.Are firm planning cycle times less than one day? 7.Is a supplier certification process, with measurements, displayed? 8.Does the daily build plan meet customer and financial commitments?

10. SSI Synchronous Process Management A Holistic View Sustainable Solutions International, LLC

11. SSI SPM – The Holistic Solution A disciplined process control system A common sense approach A visual system to manage the execution of processes throughout the business A team-based, high involvement approach A systematic way to organize, prioritize, and manage

12. SSI Manufacturing Flow Deliverables with SPM: 1.Product grouping 2.Process mapping 3.Routing analysis 4.Workload balancing 5.Kanban sizing 6.Cell layout 7.Standard work 8.Visual flow 9.Defined, auditable processes (Answer Book)

13. SSI Organization Deliverables with SPM: 1.Product focused teams 2.Flow path management 3.Roles and responsibilities 4.Focused leadership 5.Training matrix 6.Communication process 7.K.S.F.I.T. appraisals 8.Audit process

14. SSI Continuous Improvement Deliverables with SPM: 1.Work instruction review 2.Visual controls 3.Line stop rules 4.Flow metrics 5.Process action feedback system 6.Stretch goals

15. SSI Metrics Deliverables with SPM: 1.On time delivery 2.Process lead time 3.Actual versus targeted costs 4.First pass yield 5.Inventory turns 6.Mfg. cycle time 7.Cash-to-Cash 8.Productivity 9.Customer linkage

16. SSI Global Supply Chain Deliverables with SPM: 1.Forward plan 2.Mix modeling 3.Level loading 4.Daily financial and sales review of loading plan 5.Workable work 6.Kanban pull signals 7.ABC parts handling 8.Customer/supplier alignment 9.Operational rules

17. SSI Sustainability Synchronous Process Management Sustainable and Profitable Operational Strategies require all three!

18. SSI Make management commitment the first priority Provide EVERYONE with clear expectations and the ability to meet those expectations Ensure more involvement to achieve better ownership Move fast, get results quickly Burn the camp (New mgt. roles to go with the “new” focus) Key Characteristics of Sustainability

19. SSI Sustainable Solutions International, LLC Developers of SPM ™ Preparing the Workplace for the 21 st Century! the 21 st Century! Preparing the Workplace for the 21 st Century! the 21 st Century! John Collins, CPIM Mark Fiquett, CPIM, CIRM 205-492-2188 256-454-0912 205-492-2188 256-454-0912 jcollins@ssi-spm.com mfiquett@ssi-spm.com jcollins@ssi-spm.com mfiquett@ssi-spm.com www.ssi-spm.com