Jay Barber Judith Oldham The Air Force DODAAC Web Management System

Background  AF Global Logistics Support Center  401 Supply Chain Management Squadron  AF DODAAC Service Point 7,500 AF DODAACs and 12,850 BPNs (F) 1,200 AF Contractor (E) 1148 Map Procurement (J)

AF MAJCOM Monitor ADD CHG DAASC D035T AF DODAAC Website DODAAD DEL AF Service Point CHG DEL ADD AF DODAAC Development process before Lean project DODAAC Available to Customer

Process Review  Input process labor intensive  DODAAC requests inconsistent, unorganized; duplicated efforts  Responsibilities misplaced  AF Service point limited manpower  Many gaps in process  Annual validation incomplete and labor intensive  No feedback to customer about status of request

Solution  Redesign the AF DODAAC Process  Make the system user friendly—guide the customer  Make the system do as much work as possible—create “flow”  Make the system “pull” the product  Reduce the amount of manual data entry—enter data once  Place workload where it belongs—eliminate waste  Provide Feedback to customer and metrics for continual improvement

DAASC Request form DODAAC WEBSITE ACCEPT REJECT Submit ACCEPT REJECT NEW SYSTEM

FB2300

DAASC Request form DODAAC WEBSITE ACCEPT REJECT Submit ACCEPT REJECT

DAASC Request form DODAAC WEBSITE ACCEPT REJECT Submit ACCEPT REJECT oracle

DAASC Request form DODAAC WEBSITE ACCEPT REJECT Submit ACCEPT REJECT oracle

DAASC Request form DODAAC WEBSITE ACCEPT REJECT Submit ACCEPT REJECT oracle

Wrap-up  System provides “one” process versus multiple  Customer oriented and user friendly  Saves time--average 4-5 day process reduced to 1-2 days  January 05--same day service  Reduces administrative workload at least 75% system wide  System creates metrics for continual improvement  System keeps electronic records of all transactions Bottom Line—Improved support of warfighter!