1 The Money Advice Service – what support can we offer? Practitioner Event 23/1/13 Allison Barnes
What we do We give free, unbiased money advice to help people make informed choices, whatever their circumstances We give our advice through the following channels.
How we do it
Our content Website content Guides News Comparison Tables Videos Interactive tools Welsh Versions
Money management Results Health Check Budget planner
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7 Comparison Tables – Basic Bank Account
Articles 8
9 Resources Printed Guides
Universal Credit ■ Available now: UC category on website containing guides; Universal Credit – an introduction Action Plan – Get ready for Universal Credit Changes to other benefits in
Universal Credit ■ From 11 February: Full UC information hub; Guides: Choosing a bank account for your Universal Credit payment Managing rent payments on Universal Credit Joint Universal Credit payments for couples How to budget a monthly benefit payment How to use the Budget Planner Video – ‘Get ready for Universal Credit’ Interactive timeline – what is happening, when will it impact you Partner toolkit – downloadable from ‘Resources’ area 11
Universal Credit timeline 12
Current thinking on tools 13 Phase 1 – For April 2013 Launch enhanced version of current Budget Planner more user friendly tool tips and guidance to aid completion some improved functionality Phase 2 – by October 2013 Develop new budgeting tools Test prototypes April onwards in Universal Credit regional pilot
Partnerships Syndication Self-serve registration via Money Advice Service portal Account approval, automated permissions Package up any selection of Money Advice Service content relevant to your audience Automated and low tech integrations supported; From web feeds to ftp transfers of files direct to your server If required, a completely bespoke solution Tools and Comparison Tables made available via iframes Automated compliance tracking and change notifications We are unable to white label our content, logos and links must remain unchanged. Guides: 600+ News: stories daily Comparison Tables: 16 Welsh Versions Tools: 17
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Debt advice ■ Our role Commissioning of advice Coordinating to improve quality, consistency, availability ■ 2013/14 In discussion with Scottish Government and stakeholders regarding placement of funding. 16
Questions? 17