Regionalbanking Alison Watkins Managing Director Australia and New Zealand Banking Group Limited 24 August 2001.

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Presentation transcript:

Regionalbanking Alison Watkins Managing Director Australia and New Zealand Banking Group Limited 24 August 2001

Page 2 ANZ Regionalbanking aspires to be the standout regional bank A significant and distinctive business Offers real growth potential Distinctive strategy, recognising current competitive position Goals include 10% pa earnings growth, largely based on revenue uplift

Page 3 Regionalbanking is a substantial business Multi-segment customer base NPAT – $150m 407 branches 3,200 FTE 750,000+ customers SME Wealth Consumer Total A$ Million, NII & fees** Agri $670m ** Year ended Sept 2000 Revenue

Page 4 Performance has been relatively flat Mar-00 Sep-00 Mar-01 Operating IncomeProfit After Tax Mar-00 Sep-00 Mar-01 Mar-00 Sep-00 Mar-01 Mar-00 Sep-00 Mar-01 FTE* Cost Income $m % * incl. NZ

Page 5 Real growth potential Strong branch network – opportunity to leverage Underpenetrated SME & agri relationships Excellent corporate relationships in key agricultural sectors (eg wheat, cotton, wine, forestry)

Page 6 Regional Reach Streamlining of Small Business & Relationship processes Resource optimisation Tailored agribusiness offerings Small Business Offer Wealth Management offer Leverage Corporate relationships Key part of community Define customer offers Branch network as a strategic asset Channel integration KRAs & Incentives Local autonomy & Breakout culture Measure & improve customer experience & staff satisfaction Relationships with other BUs Four key strategies will help us to realise Regionalbanking potential People & Channels Productivity & growth Performance measurement

Page 7 “Regional Reach” will drive revenue Process changes Free up time Outstanding sales growth in Regionalbanking Confidence Mindsets and behaviour shifts Incentives, training, information Salesforce enablers Strong, local plans Skills and processes

Page 8 A significant core business with upside, especially on revenue Low risk strategy – focused on getting the basics right Summary Goals 10%+ earnings growth Be recognised as the standout regional bank