12/15/20031 Network Planning Task Force “Consensus Building: Final Rate Setting for FY ‘05”

12/15/20032 NPTF FY 2004 Meetings Summer 9/15 9/29 10/8 11/3 11/17 12/1 12/15 Focus group sessions Setting the stage Security discussions (Part I) Security discussions (Part II) Operational briefing/baseline activities Strategic discussions Consensus building/preliminary rate setting Consensus building/final rate setting

12/15/20033 Today’s Agenda ■ Discuss revised planning assumptions ■ N&T 6-year budget ■ Draft FY ‘05 rates ■ Discussion and voting on new initiatives ■ Final rate setting

12/15/20034 Revised Planning Assumptions - Security ■ Security concerns are a top priority as various viruses, worms, etc. have reduced Penn’s productivity levels. ■ ISC will provide one-time funding to support these critical security issues in FY ‘04. ■ ISC is seeking supplemental security funding for students from various sources. ■ Should CSF cover faculty/administrative operational cost starting in FY ‘05?

12/15/20035 New Security Tools ■ Tools ■ Vulnerability scanning and reporting to enable LSPs to identify areas needing additional help. ■ Self-service web-based tools to scan your computer. ■ SUS service primarily developed for students on campus and Greek Houses with opt-in available for schools and centers. ■ Benefits ■ Shortened time to identify trouble spots. ■ Assists in work load prioritization. ■ Reduced infections and avoided system rebuilds.

12/15/20036 Security Education and Awareness ■ LSP education and awareness ■ Provide LSPs with documentation, training and advice about security best practices ■ End user awareness ■ Messages crafted so that end users recognize the importance of security ■ Communications and “how-to” documentation ■ Benefits ■ More robust ITA staff that support residents ■ Ensures LSPs and ITAs the knowledge and skills to fully support their end users’ security needs ■ Users secure their own desktop ■ Users ask for help proactively, before it is too late

12/15/20037 Security Support ■ TSS Front Line Support for Greek houses, Sansom residents and some off campus students with laptops ■ Coordinated port traces, disconnections and reconnections with Information Security, N&T and TSS. ■ Working with students to rebuild infected computers ■ Benefits ■ Better response and support

12/15/20038 Response ■ Enhanced identification of infected computers, quicker disconnections and reconnections ■ Benefits ■ Infected computers pulled off network sooner ■ Quicker reactivations of network ports ■ “Healthier” network ■ More productive work environment

12/15/20039 FY ‘05 Security Costs

12/15/ Revised Planning Assumptions - Wireless ■ Wireless is a strategic technology for Penn. ■ Authentication is run by ISC for the wired network. It is important to have public wireless connectivity. ■ ISC will provide one-time funding to support centralized wireless authentication. ■ There is no ongoing cost increases necessary for FY ‘05 and FY ‘06. ■ It is important to have public IP addresses subsidized by the CSF. ■ Wireless support costs need to be part of the service delivery.

12/15/ Projected N&T 6-Year Cash Flow

12/15/ FY2004 Projected CSF Expenses (Fall, 2002 data)

12/15/ FY2005 Projected CSF Baseline Expenses (Fall, 2003 data)

12/15/ FY2005 Projected CSF Baseline Expenses with Allocated Staff (Fall, 2003 data)

12/15/ Changes to CSF Baseline ■ Reduce Internet2 bandwidth from 105 Mbps to 90 Mbps ■ Savings $6,500 ■ Eliminate one ISP Internet Service Provider ■ Savings $38,250 ■ Eliminate Clarinet ■ Savings $9,000

12/15/ FY2005 Projected CSF Baseline + Security Expenses (Fall, 2003 data)

12/15/ Next Steps ■ NPTF makes rate recommendations. ■ Finalize N&T FY ‘04 - FY ‘09 budgets. ■ Rate recommendations presented to Provost. ■ Final FY ‘05 rates established. ■ Informal rate announcement to BAs, SUG, NPTF, IT Roundtable in December. ■ Formal rate announcement in Almanac in January.