Definitions a person’s capability to adapt to new cultural contexts a person’s capability to function effectively in situations characterized by cultural.

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Presentation transcript:

Definitions a person’s capability to adapt to new cultural contexts a person’s capability to function effectively in situations characterized by cultural diversity Cultural intelligence is…

Final CQ Model Beliefs Attitude Motivation Being Disposition Way of life

Yang Lan - The generation that is remaking China Yang Lan, a journalist and entrepreneur who's been called "the Oprah of China," offers insight into the next generation of young Chinese citizens — urban, connected (via microblogs) and alert to injustice.

Pause  Identify any personal beliefs that you may have regarding cross-cultural interaction/situations  How do you think these beliefs may be manifested in your disposition/behaviour

Mind your manners/etiquette in cross-cultural situations During Meetings (verbal & nonverbal) During Interactions During Meals During Outings **Refer to Pg of Handbook

BEHAVIOUR Can I act properly in a new culture? Behaviour Verbal aspects Non-Verbal aspects High Self-Monitor Ability to suppress inappropriate behaviour Flexibility

III. Experiential Learning Theory / Styles DO Active Experimentation OBSERVE / RELFECT Reflective Observation THEORY/CONCEPT Abstract Conceptualisation FEEL Concrete Experience TRANSFORMING / GRASPING EXPERIENCES

My personal insights by Ong BY Keep an open mind Celebrate & Enjoy diversity My motto in cross-cultural context: “Not right, Not wrong, Just different”

Cross-cultural tips by Wei BZ Respect Awareness & Sensitivity Seek to understand first before being understood. Focus on what we have in common rather than what we don’t.

中西文化对比的图片 Generalization or Stereotype or Truth?

生活方式

对待愤怒

排队

聚会

在餐厅

领导

Take the opportunity of this trip to do the following:  make your personal observations and interact with the locals so that you can come to your own conclusion about what you have heard and seen  discover something about yourself & others (related to CQ)  reflect and discuss the readings available on the Cross-cultural Insights on wikispace.

References Ang, S. et al. (2005). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation, and task performance. Management and Organization Review. Earley, P.C. and Ang, S. (2003). Cultural Intelligence: Individual Interactions Across Cultures. CA: Stanford University Press. Earley, P.C. and Mosakowski, E. (2008). Cultural Intelligence. Harvard Business review. Osborn, T.N. (2006). CULTURAL INTELLIGENCE: Another Aspect of Emotional Intelligence. Thomas, D.C. and Inkson, K. (2004). Cultural Intelligence: People Skills for Global Business. Berrett-Koehler Publishers, Inc.