By: Christopher Kanyesigye Application of the WSP Self Assessment Tool in NWSC – UGANDA Water Safety Conference 2010

The Assessment tool introduced The tool was sent to me by Ms Sarah Tibatemwa, Director IWA Africa Office through e- mail Initially it appeared complicated, needed expert’s introduction Ms Sarah went through together with me, thereafter found to be user friendly Two NWSC Branches, Kampala Water and Entebbe were selected, applied the self assessment tool in March 2010 Water Safety Conference November , Kuching, Malaysia RUDO: Easy but has to be introduced

Assessment methodology Assessment was done at the NWSC Training Centre, with facilities such meeting rooms, library (for reference materials such as Annual Reports and network maps) and refreshments Assessment exercise required experienced staff with up-to- date facts of all stages of the WS system i.e. catchment, treatment, distribution and customer premises For each group, a chair for reading the questions as arranged in the tables and a rapporteur for recording the answers to the questions were selected Any member who knew the answer for a particular question was given opportunity to speak and justify, where necessary Water Safety Conference November , Kuching, Malaysia

Water Safety Conference November , Kuching, Malaysia

Lessons learnt By the end of the exercise, areas of good performance, gaps in the system and areas that need more focus were recorded Duration of assessment was longer for Kampala Water (bigger branch)- 2 days than Entebbe Area - 1 day Exercise became a training opportunity i.e. members learnt and appreciated the roles and linkages to other sections Members agreed to carry out the assessment annually to take stock of weaknesses and achievements, and link it with the annual business plan preparation and budgeting Water Safety Conference November , Kuching, Malaysia

The graphs of the results were not tarrying with the data input: Red bars stand for what, blue bars stand for what? Direct submission on line was not possible, had to print, scan and mail Water Safety Conference November , Kuching, Malaysia Problems noted

Address the gaps, consolidate the good performance Apply the WSP assessment tool in the rest of the Areas Thanks for yr attention Water Safety Conference November , Kuching, Malaysia Way Forward New residential area, what WQ challenges?