Essential Instructional Skills for Professional Driver Trainers UNIT 1: Purpose of Training

North American Transportation Management Institute, Lesson Objectives You ’ ll be able to: Identify the benefits of training to management and employees Define the role of an instructor Identify the purpose of training Demonstrate how training is integral to a company ’ s operations

North American Transportation Management Institute, The Instructor A resource person: one who has information to be shared or who can cause information to be shared. Every one of us is a possible “resource” person.

North American Transportation Management Institute, Training Training is the intentional act of providing means for learning to take place. Training is a process to cause a change in someone’s behavior. Training is a problem-solving approach; it is designed to overcome or avoid problems.

North American Transportation Management Institute, Why Train? Training has benefits to both the company and the employee. Training is cheaper than mistakes in the long run. A skilled employee is any organization’s greatest asset. Trained employees are better employees.

North American Transportation Management Institute, Benefits to Management Better production Lower operating costs Easier policy enforcement Less supervision More candidates for advancement

North American Transportation Management Institute, Benefits to Management (Cont’d) Time saved in employee development Few misfits Improved administration Less labor trouble Loyalty

North American Transportation Management Institute, Benefits to Employee Improved skills New or different skills Increased earning power Expanded trade knowledge More satisfaction Better morale

North American Transportation Management Institute, Benefits to Employee (Cont’d) Less effort needed Fewer accidents Standardized methods Better judgment Better job understanding

North American Transportation Management Institute, Who Needs Training? Everyone! Top management to non-skilled, even temporary labor.