Wolverhampton in Profile A Local Information System for Wolverhampton – The Journey Debbie Turner Wolverhampton City Council

Situated to the west of Birmingham, Wolverhampton is one of the 4 local authorities in the Black Country sub-region Documented history dating back to 985AD Amongst the most densely populated local authority areas in England 239,354 people living in its 26.8 square miles (ONS 2010) – but only 6 miles across It is estimated that over a quarter of the city’s population are ethnic minorities (28% 2009 ONS) Wolverhampton?

Many firsts… 1 st automatic traffic lights (still in full working order) 1 st signatory on the declaration of independence is Gwinnett Button, former resident of Wolverhampton 1 st car to break the 200 mile an hour speed limit, The Sunbeam, made in Wolverhampton Had the worlds largest tram network 1 st all weather, flood lit race track in the country Longest serving Member of Parliament in history. Represented Wolverhampton, Charles Pelham Villiers (60+ years) Wolverhampton the innovators

You don’t know what you don’t know Data isolation – good quality work in silos, limited sharing Potential for duplication by users and providers – leading to inefficiency Evidence based decision making Limited co-ordination of activity to tell the Wolverhampton story Open Data/transparency agenda Why does Wolverhampton need an LIS?

Who are…… Strategic decision makers Evidence hungry; and Have a drive to do things in the most efficient and effective way Convincing key stakeholders Key stakeholders City Council Strategic Partnership Police Fire Voluntary Sector Council Wolverhampton Homes Primary Care Trust

Business case to key stakeholders Procurement Set up project to develop the LIS o Delivery team o Staged delivery Designing the LIS The good, the bad and the User testing – user testing – user testing Data upload o Strategy mapping and gapping Profiles – beyond data Branding and Communications – The Launch How the LIS was developed

Direct access to up to date information which is: Rationalised Contextualised Quality assured Directly relevant; and Efficient The capability it delivers: Overview of the city’s population Community profiles Theme profiles Needs assessments Direct first line support from data analysts The Wolverhampton Story (evidence – strategy – delivery) What the LIS delivers

Want it to meet everyones needs Getting officers and analysts to engage Getting the context Functionality – wanting it all! Transparency? Some of the issues we’ve faced…

A complete process not just a system Information that is collected once, accessed in one place and used many times by many people Confidence that decisions are made using robust, up to date information and intelligence More effective and efficient use of resources – transforming the way we do things The complete Wolverhampton story Less stress and frustration What does success look like?

Buy in Ownership – Wolverhampton in Profile belongs to all agencies in the city Delegated authority Training – of analysts and stakeholders/audiences Quality assurance Communications o On-going communications plan o case studies Accountability Eventual CULTURE CHANGE! Sustaining the LIS

Thank you for listening