INTRODUCTION Welcome to the First Class! www.customerpillars.com copyright Strive Coaching Inc, 2008.

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Presentation transcript:

INTRODUCTION Welcome to the First Class! copyright Strive Coaching Inc, 2008

OUR GOALS FOR YOU… Grow your revenues Grow your revenues Grow your profits Grow your profits Learn a powerful system Learn a powerful system Gain more control over customer management Gain more control over customer management Learn from and contribute to others Learn from and contribute to others copyright Strive Coaching Inc, 2008

WHAT ARE YOUR GOALS? What would you like to gain over the duration of this course? copyright Strive Coaching Inc, 2008

CELEBRATIONS How we will start each meeting copyright Strive Coaching Inc, 2008

POWER POINTS Key Learning Areas in the Introductory CUSTOMER PILLARS Chapter copyright Strive Coaching Inc, 2008

POWER POINT 1 Have Specific Growth Goals copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss the exercise on workbook pages copyright Strive Coaching Inc, 2008

POWER POINT 2 Own the Responsibility for Your Growth copyright Strive Coaching Inc, 2008

POWER POINT 3 The System is Based Around Nine Customer Pillars copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss the exercise on workbook pages copyright Strive Coaching Inc, 2008

POWER POINT 4 The Pillars Have a Huge Impact on a Company copyright Strive Coaching Inc, 2008

POWER POINT 5 Excellent Execution of the Basics copyright Strive Coaching Inc, 2008

POWER POINT 6 Ideas from Other Industries copyright Strive Coaching Inc, 2008

POWER POINT 7 The Growth Efficiency Ratio copyright Strive Coaching Inc, 2008

POWER POINT 8 Develop a Growth Mindset copyright Strive Coaching Inc, 2008

WORKBOOK EXERCISE Let’s discuss some of the other exercises you selected to work with in the introductory chapter copyright Strive Coaching Inc, 2008

BUDDY TIME How to be a great buddy coach and gain from your buddy relationship copyright Strive Coaching Inc, 2008

BUDDY TIPS… Always have a next meeting Encourage and support Hold them accountable Challenge them to be better Ask good questions – dig deeper copyright Strive Coaching Inc, 2008

BUDDY TIPS (cont.) Expect a lot from your buddy Encourage them to talk about their biz Brainstorm solutions together Acknowledge them for progress Keep it on a positive note copyright Strive Coaching Inc, 2008

BUDDY UP Take a few minutes to get to know your buddy partner for the first portion of the course copyright Strive Coaching Inc, 2008

OVERALL REACTION What struck a chord with you in the introductory chapter copyright Strive Coaching Inc, 2008

BULL’S EYE POINTS POINTS Let’s brainstorm 20 different things you will walk away with from this chapter copyright Strive Coaching Inc, 2008

FOR NEXT SESSION… Read Pillar 1 in the book Complete Workbook Exercise pp 25 Complete Workbook Exercise pp 26 Complete 1 – 2 Other Workbook Exercises Connect with Your Buddy copyright Strive Coaching Inc, 2008

END OF CLASS Have a great week and feel free to contact me if you have questions copyright Strive Coaching Inc, 2008