Cisco Confidential © 2013 Cisco and/or its affiliates. All rights reserved. 1 Cisco Learning Credits Leverage Training to Drive Customer Value

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2  CLCs are pre-paid training dollars that are converted to units called "credits"  Each Learning Credit carries a face value of $100 USD and is used towards training with authorized, participating Cisco Learning Partners  CLCs foster learning by making it a default part of every network solution  CLCs are ordered like a Cisco product or service  CLCs are valid for one year from date of activation  Credits are registered, redeemed and monitored in an online database called the Learning Credits Management Tool (LCMT)

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Authorized Training Cisco Authorized Learning Partners Cisco Technical Education (CTE) Advanced Services Education (ASE) Certification Labs as part of authorizd training Registration to Cisco Live Events

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 CLCs empower customers to better optimize their Cisco network investment and benefit from a well-trained IT staff Specifically, CLCs: Eliminate the need to allocate funds for training on an ad hoc basis Reduce the time, effort, and expense of generating multiple purchase orders for training Simplify the administrative process between the customer and the Authorized Cisco Learning Partners Offering a training mechanism, which is an integral and indispensable piece of the networking solution Encourage discussion about training needs at the point of technology acquisition instead of as an afterthought

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 CLCs enable Partners to Close Deals! Provide CLCs in lieu of greater discounts Drive Incremental Revenue Increase Deal Size CLCs help open new opportunities: Support Advanced Technology Growth Provides Competitive Advantage Address RFP Requirements for training Build customer loyalty Drive more effective use of Partner SE’s time: less post sales support & training Partners can use to develop their own staff and meet internal training requirements Distributors and DVARs receive 10% Resell Margin

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 CLCs enable Account Teams to Close Deals! Provide CLCs in lieu of greater discounts Incremental Revenue—include training with product sales Increase Deal Size CLCs help open new opportunities: Support Advanced Technology Sales Provides Competitive Advantage Meet RFP Requirements for training Build customer satisfaction and loyalty Drive more effective use SE’s time: less post sales support & training delivery CLCs Sales are eligible for Sales Compensation

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 CLCs Maintain Learning Integrity. Only Authorized Cisco Learning Partners can offer: Latest content authorized by Cisco and created by Cisco product teams Certified Cisco Instructors Strict quality guarantee managed by a Cisco online evaluation system Virtual practice labs using the latest Cisco equipment Simulations created by Cisco to help prepare for Cisco exams Comprehensive learning needs and skills-gap analysis Customized courses that use Cisco intellectual property

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Sell as line item on your order, just like you would sell a router or switch Leasing: Add to your Lease with Cisco Capital Use money available from a Cisco Trade-In Migration Program (CTMP) to purchase CLCs Discounts—Use Learning Credits as an alternative to cash discounts Revenue Transfers (requires an approved DSA)

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 Visit the Cisco Learning Locator to locate available training and Learning Partners in your region. Work with an Authorized Cisco Learning Partner to customize a training plan with specific courses For rough estimates, use generic technology based approach, depending on customer training requirements Technology Solution Purchase Order Line item Learning Credits per student Training Value in USD Core Routing & SwitchingAdd 170 Cisco Learning Credits$17,000 Data Center TrainingAdd 170 Cisco Learning Credits$17,000 IP Telephony TrainingAdd 150 Cisco Learning Credits$15,000 Security Training Add 150 Cisco Learning Credits $15,000 Wireless TrainingAdd 80 Cisco Learning Credits$8,000

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 To learn more about the benefits of Cisco Learning Credits and how they can drive growth, accelerate implementation of Features and decrease Operational expenditures, use the following sites : Public: Global Learning Locator: Cisco Technical Education: Cisco Advanced Services Education: Cisco Live Events: Learning Credits Management Tool: Learning Credits are NOT valid in all countries. For a list of available countries, select the Countries of Operation document at: Contact the Learning Credits Support Team create a case at:

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