1. Infrastructure Deployment Services Dell Networking Deployment Services

2. Infrastructure Deployment Services Agenda 2 Introductions Networking Deployment overview Why Dell? Customer Success Stories

3. Infrastructure Deployment Services Networking Deployment Overview 3 Confidential

4. Infrastructure Deployment Services Complexity There is no such thing as a standard networking deployment because each Data Center environment is unique. There are many challenges – some well known, some not. Disruption to Data Center environments yields: Customer downtime, impacting sales and satisfaction Employee downtime impacting productivity Increased time-to-live for remediation activities IT staff is diverted from primary focus Potential for application disruption, data corruption or loss Data Centers are fully interconnected. Any touch of a single element within a Data Center impacts the whole. Customer challenge Network deployments can be complicated and risky Complexity Impact Risk 4 Confidential

5. Infrastructure Deployment Services Deployment engagements Just another day’s work for Dell 1 2 3 4 5 5 Confidential Expansion/Virtualization: Consolidating or adding storage and/or flattening network topology Refresh: Introducing new technologies into the existing environment or overhauling the entire infrastructure Upgrade: Adding additional computing or networking components to meet demand Relocation: Space constraints, power and cooling issues or the expiration of a lease may trigger the need to move a data center New Build-out: Building a new data center from the ground up

6. Infrastructure Deployment Services What we do: Networking Deployment Let Dell reduce the risk of project delays, downtime and business impact ! Dell doesn’t underestimate the challenges in implementing new networking solutions 6 Confidential Dell delivers a full spectrum of capabilitiesTo build this… Onsite basic configuration and installation Edge switching configuration Core switching configuration Advanced switching Enterprise routing Subnet setup Firewall setup Security configuration Knowledge transfer Wireless security setup Wireless coverage verification

7. Infrastructure Deployment Services How we do it Networking Deployment Every project is overseen by a trained project manager who is a customer’s single point of contact from purchase to close Before Dell comes onsite, a planning engineer contacts the customer to confirm details of their environment and create an deployment plan specifically tailored to their needs Once the HW is delivered, a networking engineer will come onsite, physically install the equipment and configure it according to the deployment plan As part of every project, Dell validates customer requirements are fulfilled as defined in the agreed deployment plan Dell provides a customer orientation to the new solution, delivers network configuration documentation and confirms the job has been done to the customer’s satisfaction Project Management Planning Installation & Configuration Validate Hand-off 7 Confidential

8. Infrastructure Deployment Services Why Dell? 8 Confidential

9. Infrastructure Deployment Services Why Dell? Networking Deployment Services People, process and technology We have all the needed resources: Networking deployments are infrequent activities that require specialized skills. Retraining IT staff is not cost effective. Dell experience and knowledge reduces time-to-deploy Dell understands networking services: Dell maintains extensive, documented best practices and processes Dell has seen and solved most of the problems that one is likely to encounter Dell is prepared to deal with unexpected challenges Dell can plan and execute projects more quickly and a lower cost than most in-house staffs Dell offers a greater level of accountability and less risk than using local integrators Dell runs on Dell Datacenter and Networking technologies: Dell’s not just an integrator, but designs and builds its own data center technologies. Dell deploys and services its own datacenters globally 9 Confidential

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