PTI / tLandings User Support 2015. Season Summary ~58% of all Salmon tickets thru eLanding 129,146 Salmon landings processed in 2015. The bulk of these.

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Presentation transcript:

PTI / tLandings User Support 2015

Season Summary ~58% of all Salmon tickets thru eLanding 129,146 Salmon landings processed in The bulk of these came thru tLandings Note: These numbers are as of 11/13/2015 and are not final

That’s HUGE! Thank you for all you do to make near-real time reporting happen

It was not without difficulties

1 - Difficulty installing PTI Attempted to install PTI to a shared network drive where one user did not have rights to edit the log files. User did not have rights to install files.

2 - Use of 2014 tLandings thumbdrives in 2015 Please delete old thumbdrive at the end of the season.

3 - Numbers reuse Same Land Report Id Number used on Two Tickets PTI detected the problem and allowed the user to correct during upload Do not copy thumbdrives

4 - Corrupt thumb drive Drive unrecognized and unmountable Occurred once Cause unknown

5 - Processor Issued New Proc Code had to recreate ~150 operations and user privileges Not a bug, just a Big Pain

6 - Same Report / Different Results Two staff in the same office ran the same report and got different answers – Differences in user authorization

Season Summary Overall, the season was a lighter year for user support than previous years.

Next Year? We anticipate – More Processors and Users – More Landing Reports

Next Year ? (Cont.) So we plan – Simpler operations and user authorization – Training Materials (DVDs, wiki) – More Testing / Monitoring – Queued Jobs that results

Questions?