Greenlight Presentation Oracle 11g Upgrade February 16, 2012

2 Business Problem Platform Obsolesces: - End of life and support for Oracle 9.x and 10.x version from vendor Performance Issues: - High CPU usage (~100%) in production environment leads to frequent outages. Managing work load among various platforms is challenging Infrastructure Limitations: - Current environment is running on old obsolete HW (6+ years since FronTier) except few productions Sun M5000 and IBM X3850. Constant Oracle upgrade requests, however there is no capacity on current Infrastructure without adding more Oracle licenses and H/W Scalability Issue: - Number of instances have grown 30% in the past 2 years, Storage across all environments has nearly doubled in the 3 years

3 Oracle Platform Strategy  Upgrade Oracle 9i to Oracle 11g (Software) –Supportability of Oracle 9i –Performance increase by 25% (new compilers for PL/SQL and Java, new feature such as caching, faster streams and etc.) –New features (stronger security, greater availability, enhanced database management capabilities, better application tuning, etc.)  Standardize/Consolidate the Oracle Platform (Hardware) –SPE needs to standardize HW/OS platform –Single platform benefits Optimize the server/storage utilization Simplify the management of environment (Server/Storage/DBA) Reduce costs by consolidation both HW/SW Capex/Opex  Implement the governance policy on Non Production –Reduce the number of Oracle instances Developers are constantly asking for a dedicated/isolated Oracle environment for their application –Manage the Storage growth There should be some governance on maximum number of environment (full DB copies) per application

4 Project Scope  In-Scope All Oracle applications on 9.x, 10.x version New H/W installation to support Oracle 11g  Out of Scope Any vendor application that cannot be upgraded due to dependencies on the vendor

5 Executive Summary Project Costs Hardware:$ 800K DBA Labor : $ 300K (1 TCS on shore, 1 off shore) Labor:$ 1.1M (PM, TCS and BRM Testing) Total Costs:$ 2.2M Funding required per FY Funding Needed FY12 $1.09M Funding Needed FY13 $ 1.11M

6 Solution Summary (3 Year Cost) Current Environment –Existing OpEx + Partial H/W and S/W Upgrade (CapEx + OpEx) IBM/HP/Cisco –New Infrastructure cost to replace all existing Oracle environment for Oracle 11g –Initial H/W and 3 year Servers and Oracle DB maintenance included –The solution includes some additional capacity in addition to the existing environment replacement

7 Project Timeline JanFebMarAprMayJunJulAugSepOctNovDecJanFebMar Gree nlig ht H/W Setup Database Upgrade activities  Upgrade timelines includes –  New H/W Setup  Database migration and upgrade (DBA)  Application related changes (App teams)  Testing (Functional + Performance)  UAT  Rollout  Upgrade to be performed in batches (simple, medium, complex)  Upgrade timelines includes –  New H/W Setup  Database migration and upgrade (DBA)  Application related changes (App teams)  Testing (Functional + Performance)  UAT  Rollout  Upgrade to be performed in batches (simple, medium, complex)

Appendix 8

9 Project Costs  EIS Upgrade Cost ($1.1M) 1.HW Platform Consolidation Cost ($800K) IBM AIX Solution 2.EIS DBA Labor Hours ($300K) 3362 migration hours (1 x TCS on-shore and 1 off-shore for 1 year)  ADM Application and QA Labor Cost ($1.1M) 1.Labor Cost Estimate Project Manager ($200k) TCS Apps Labor ($600k) BRM Apps Labor ($300k) Total Project Cost Estimate: $2.2 M  EIS Upgrade Cost ($1.1M) 1.HW Platform Consolidation Cost ($800K) IBM AIX Solution 2.EIS DBA Labor Hours ($300K) 3362 migration hours (1 x TCS on-shore and 1 off-shore for 1 year)  ADM Application and QA Labor Cost ($1.1M) 1.Labor Cost Estimate Project Manager ($200k) TCS Apps Labor ($600k) BRM Apps Labor ($300k) Total Project Cost Estimate: $2.2 M

10 Risks  Lack of available resources on application teams could delay the project and increase costs  Impact to any application’s functionality due to this upgrade could delay the project and increase costs.