Quality Assurance in Done by :Salim Mohammed\ Muslim\ Mahmoud \Tariq E-learning

Outline E-learning ? Framework of e-learning E-Portfolio in e-learning Example QA in e-learning

WHAT IS E-LEARNING? e-Learning is the use of technology to enable people to learn anytime and anywhere.

Learning models will need to change INDUSTRIAL AGE LEARNING MODEL DIGITAL AGE LEARNING MODEL How do people learn in a digital environment? Is e-learning effective? Are learners ready? New learning model are needed

Traditional & E-learning Approach

Quality Assurance PlanningAssessmentCorrectionDevelopment CONTINUOUS IMPROVEMENT M e c h a n i s m s f o r Q u a l i t y A s s u r a n c e

There are number of e-Learning courses being offered at various universities, institutes etc. “How good is a course learning?” “How effective is the learning?” or ?

e-Learning environments consists of : (LMS) (CMS) Learning Management Systems Content authoring tools The Content itself. Content Management Systems

Learner is the customer who needs to be kept happy in learning environment.

The performance of the system in terms of imparting effective learning, availability of the system, durability of the content, interoperability of the systems across the platforms becomes important. To make sure that the vendors stick to some values, standards are here for e-Learning content development and e- Learning tools. These standards are driven by various organizations such as IEEE, DOD, ISO etc. IEEE’s Learning technology Standard Architecture (LTSA), DOD’s Advanced Distributed Learning (ADL) standards for content: Shareable Content Object Reference Model (SCORM) etc.

These standards are driven by various organizations IEEE’s Learning technology Standard Architecture (LTSA), DOD’s Advanced Distributed Learning (ADL) standards for content: Shareable Content Object Reference Model (SCORM)

The performance of the system in terms of imparting : effective learning, availability of the system, durability of the content, interoperability of the systems across the platforms becomes important

Garvin [1] has suggested some quality criteria for managing quality of any product, which are → performance, → features, → reliability, → conformance, → durability, → serviceability, aesthetics → perceived quality.

Nichols [2] has recognized five levels of e- Learning. They are: 1. Information Repository, 2.One-Way Communications, 3.Online Exercises, 4. Two- Way Communications 5.Learning Objects.

Nichols has also explained four distinct quality assurance procedures: The training process – quality assurance for e-Learning levels one to three; the consultancy and training process – for development at level four; The full project process – used in the development of major learning objects (level five) and development of courses into an RBL (resource-based learning) mode; the minor / single task project process –that ensures quality in additional activities.

A suggestive framework for Quality assurance bringing- out the e-Learning environment to be considered, parameters to be quantified for quality assurance, database for storing the quantified metrics, standards compliance testing software for content and tools, a tool for Quality Assurance aggregation and analysis which takes the inputs from various sources to generate reports on the Quality levels of the e-Learning environment is depicted in the Figure 1.

In this suggested framework of quality assurance three important aspects of quality are considered. They are given below:  Operational characteristics (such as usability, security, reliability)  Transition characteristics (such as portability, interoperability)  Revision characteristics (such as testability, modularity)

ePortfolio Defined “a collection of authentic and diverse evidence, drawn from a larger archive. representing what a person or organization has learned over time on which the person or organization has reflected, and designed for presentation to one or more audiences for a particular rhetorical purpose” * (NLII 2003 and FuturEd 2005) From previse lecture

Basic concepts Digital creation/storage and presentation Tools and services Production and “consumption” Creator and user Process and product Not just a digital CV ePortfolio” is a System of From previse lecture

Examples of ePortfolio Google sites Blogger Edublogs Wix WikiSpace s Ning Foliomaker From previse lecture

Dimensions and criteria Dimension 1: Curriculum Design Dimension 2: Management of resources Dimension 3: Effectiveness of the Teaching and Learning process Dimension 4: Evaluation

– Dimension 1: Design Curriculum – Criteria : 1.Selection and admission 2.Student Outcome Profile - Seal Telecentre.org Academies 3.Tutor Profile 4.Content and instructional design plans and programs 5.Protocols for the translation and adaptation of plans and programs 6.Credit system 7.Articulation Curriculum (courses, diplomas) 8.Advance curricular (sequential, non-sequential prerequisites) 9.Teaching and learning methodologies 10.Assessment methodologies 11.Modality 12.Number students per tutor 13.Certification

Dimension 2: Management of resources Criteria: 1. Human resource a. Expert Content - Selection of experts - Training and Habilitation - Evaluation b. Academic tutors and monitoring tutors - Selection of tutors - Training tutors and Habilitation - Teacher evaluation 2. Resources to support the process a. Hypermedial resources b. Virtual libraries 3. Technology infrastructure a. LMS b. Servers & Hosting

Dimension 3: Effectiveness of teaching and learning process Criteria : Module sizing for nivelation new students Following students ( enrollment-exit-progression-certification ) Following to tutors (interaction quality) Tutoring for lagging Support process (technical and pedagogical) Measuring results