BMM4733_Quality Engineering Industrial Engineering Chapter 1 Introduction to IE (Part 2) Mohamad Zairi bin Baharom Faculty of Mechanical Engineering Universiti Malaysia Pahang Mohamad Zairi bin Baharom Faculty of Mechanical Engineering Universiti Malaysia Pahang

Learning Objectives & Contents Learning Objective:  Describe the activity in industrial system Contents:  System  I. & S.E. design  I. & S.E. activities  I. & S.E. relationship to total organization

System Mechanical engineer – design mechanical system such as engines, machines components, transportation vehicles Electrical engineer – design electrical system such as IC, control mechanism Industrial engineer – design industrial system for all types of organization, not just manufacturing

System (cont..) WHAT IS SYSTEM??

System (cont..) System definition: System – a set of components which are related by some form of interaction, act together to achieve some objective or purpose Component – individual parts or elements that collectively make up a system

System (cont..) System classifications: Natural vs. man made system a river vs. a bridge built to cross a river Static vs. dynamic system structure (bridge) vs. time varying behavior (global economy) Physical vs. abstract system machine, building, people vs. symbols of architect drawing Open vs. closed system

System performance inputoutput Open loop system System Performance Closed loop system feedback input output System (cont..)

I. & S.E. Design Industrial and system engineers design system at two levels: Human activity systems concerned with the physical workplace at which human activity occurs - manufacturing process- materials & resources - machines & equipments- methods - facilities layout- flow of materials - material handling equip.- workplace design - storage space & location- data recording procedures - safety procedures- maintenance procedures

Management control system concerned with procedures for planning, measuring, and controlling all activities within the organization - mgt. planning syst.- forecasting procedures - budgeting & analysis- wage & salary plan - Incentive plans- recruiting & training - mat. req. planning- inventory control - production scheduling- dispatching - progress & status report- corrective action procedures - information system- quality control system - cost control- resource allocation - organization design- decision support system I. & S.E. Design (cont..)

I. & S.E. Activities Typical I. & S.E activities are: Production operations - product or service - work methods & standards - process - production planning & control - facilities

I. & S.E. Activities (cont..) Management systems - information systems - financial & cost system - personnel Corporate services - comprehensive planning - policies and procedures - performance measurement - analysis

I. & S.E. Relationship to Total Organization

I. & S.E. Relationship to Total Organization (cont..)

Exercises Explain the applicability of industrial engineering principles and methodologies to non- manufacturing systems such as bank, hospitals, and government functions. Analyze your university according to industrial and system engineering design. Describe all the elements of the human activity system and the management control system of your university.