Copyright © 2014 by The University of Kansas Developing Facilitation Skills.

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Copyright © 2014 by The University of Kansas Developing Facilitation Skills

Copyright © 2014 by The University of Kansas Developing Facilitation Skills We use facilitation skills to guide and direct key parts of our work. A facilitator is someone who helps a group meet their goals.

Copyright © 2014 by The University of Kansas Three principles of facilitation Draw out opinions and ideas Focus on HOW, WHAT Never take sides

Copyright © 2014 by The University of Kansas Encourage participation: Check comfort level. Allow all ideas to be heard. Make members feel good about their contributions. Ideas and decisions should be group nominated. Be Supportive.

Copyright © 2014 by The University of Kansas Why do you need facilitation skills? Good planning Keep members involved Leadership opportunities Increase skills Good communication Resolve conflicts

Copyright © 2014 by The University of Kansas Being a good facilitator includes: Understanding goals Keeping the group and the agenda moving forward Involving everyone Decisions are made democratically

Copyright © 2014 by The University of Kansas Planning a good process Climate Environment Logistics Room Arrangements

Copyright © 2014 by The University of Kansas Common Ground rules One person at a time Raise your hand Listen to others No mocking or attacking Be on time Respect each other

Copyright © 2014 by The University of Kansas The meeting process Start on time Welcome, thank everyone Make introductions Review agenda, objectives, and ground rules Encourage participation Stick to the agenda Seek commitments Bring closure to each item Summarize results and follow-ups Thank the participants Close the meeting

Copyright © 2014 by The University of Kansas Preventing disruptions Get agreement early Listen and show respect Show respect Learn expectations Stay cool

Copyright © 2014 by The University of Kansas Interventions for disrupters Individual domination Intimidation Tension Someone expressing doubts Side conversations If these fail Last resort

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