Financial Rep Meeting February 17, 2014

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Changes to Accounts Receivable From a staff perspective we are able to see accounts receivable in much greater detail Student Central provides an itemized breakdown of all activity on an account ◦ Including clearly delineated referential integrity  Tying payments, waivers, and adjustments to the charges that they affect, right on the screen 3

Accounts Receivable 4

The system also delivers a robust internal collection engine Provides electronic workflow and routing of accounts Should result in a higher collection rate on student and organizational accounts ◦ Without the assistance of external collection agencies Simplicity of the views + agility of configurable items ◦ Better service quality as well as better revenue collection 5

Key Concepts EMPLIDs uniquely identify students or other entities that can be charged for goods or services in Campus Solutions Charges cannot be added unless the student or customer has an EMPLID Creating and Identifying AR Customers/EMPLID Item types are the foundational building blocks of charges and payments in Campus Solutions They are 12 byte numeric sequential codes that represent the accounting structure of a department Item Types 6

Additional Concepts Charges in Campus Solutions should be posted with a Term and Due Date If no term or due date are provided by departments, these values are defaulted to the current term and due date as understood by Student Financials Terms / Due Dates Student Financials produces monthly statements that include charges for students and non- students Statements sent at the end of each month with pertinent information to the charge or originating department Statements/Billing 7

New Features Self Service Allows students to view charges, bills, and account activity online Students can make payments with ECheck, FSUCard, or major Credit Card A convenience fee will be assessed for online transactions Payment Priority Allows Student Financials to establish a hierarchy to determine which charges will be paid first 8

Student Financial Services Contacts John Bembry Associate Controller Angelise Card Coordinator of Collections 9