© Copyright 2008 STI INNSBRUCK TrustYou Ioan Toma.

Slides:

Advertisements

Similar presentations

Mobile Chicago User Group. LP Mobile Each Month… 60 Million Visits Monitored 4 Million Messages Sent.

Advertisements

@position Rajiv Parikh CEO, Position Social Media Strategies Panel May 19, 2010.

Social Media for Business IFSA March Considering Your Options.

Open Data at the World Bank Open about what we do Open about what we know Open to new engagement Supporting.

Measuring Interest Group Expectations and Trust Meeting the demands of a changing world Theme 1: Reputation and Image Analysis Presenter - Gemma van Halderen.

1 © 2010 SAGA Worldwide, LLC. All Rights Reserved.

© Copyright 2012 STI INNSBRUCK Competitor Analysis.

Social media monitoring, measurement & engagement - Copyright © 2009 Radian65/17/2015.

Open Data at the World Bank. Open Data at the World Bank Open about what we do Open about what we.

Social Media Sessions Social Media - Research Alan Long Senior Account Director.

Social, Mobile and Local – The Now and Future of Hotel Internet Marketing Presented by Lisa Klueppel and Philip Faircloth.

Presented by Christian Becker TripAdvisor: How reviews influence consumer purchases 5/14.

Sales: (866) PAGE 1 Jim Jabaay- VP of Sales Presenter November 2014 | Sales: (866)

© Copyright 2008 STI INNSBRUCK Bowi.

Promoting Your Business Online Chris Wellings

Web – 3 - X.0 Change from static websites to the Internet of Things Change from static websites to the Internet of Things.

© 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

© Copyright 2012 STI INNSBRUCK Net Communication Management (Ncm.at) OC meeting, Serge Tymaniuk.

Lecture 10 Trends and future applications. Breaking Down Social Media  Media:  the means of communication, as radio and television, newspapers, and.

Managing Guest Feedback In Real Time With Maestro’s MAESTRO USER CONFERENCE 2015.

Welcome to Simplify360 Webinar How to set-up your social media monitoring system? 2012 (c) Copyrights InRev Systems.

© Copyright 2012 STI INNSBRUCK listen – measure – engage.

ENTERPRISE RESEARCH PLATFORM One Solution. One Flat Price. Survey Analytics is a suite of interconnected and easy- to-use information collection and analysis.

© Copyright 2008 STI INNSBRUCK Ioan Toma.

© Copyright 2008 STI INNSBRUCK GuestCentric OC Working Group – Serge Tymaniuk.

Social Media & Hospitality Prepared for HP Hotels.

Linked2Media WP1: European-wide Requirements, Use Cases and Knowledge Map Linked2Media, 2nd Project Meeting, 9-10 February 2012, Thessaloniki, Greece Expert.

© Copyright 2012 STI INNSBRUCK Facebook strategy of a hotel Case study: Hotel Rotes Wildschwein Carmen Brenner.

Media Relations in a Social Media World By Julie DeBardelaben Deputy Director of Public Affairs CAP National Headquarters.

© Copyright 2008 STI INNSBRUCK TourComm Germany Your Navigator in the Tourism Market Martin Kammerlander STI.

Contact: Zubin Tavaria (650)

© Copyright 2012 STI INNSBRUCK Toocan Nelia Lasierra.

Distribution & Sales Systems 14 th January Distribution & Online Marketing Tools.

© Copyright 2011 STI INNSBRUCK Social Media Dashboard.

Attract & More... Blogging Easily create remarkable content that will help your business get found. Social Inbox Publish and see Social Analytics across.

© Copyright 2008 STI INNSBRUCK SOCIAL MEDIA

© Copyright 2008 STI INNSBRUCK Locu José María García.

The Million Dollar Question What is this social media they speak about? What is the return on investment?

© Copyright 2008 STI INNSBRUCK August 2, 2012 – Carmen Brenner.

Digital Marketing Profile for ABC. ABOUT US  VINOSHATECH is a Digital Marketing company founded in Our group companies are listed with Ministry.

Social Media Measurement Tools Disclaimer: All images such as logos, photos, etc. used in this presentation are the property of their respective copyright.

© Copyright 2008 STI INNSBRUCK Birgit Juen.

4 Free Tools to monitor your Social Media online reputation.

© Copyright 2012 STI INNSBRUCK August 30 th, 2012.

EUROPEANA - ONLINE VISITOR SURVEY Methodology and aims Profile of survey respondents Reasons for visiting Europeana Finding out about Europeana.

© Nous Infosystems Pvt. Ltd. – Confidential Social Engagement for Banks and Financial Services Leveraging 19 years of expertise in global software services.

Social Media Monitoring Keeping an eye on your efforts and what’s trending.

CONFIDENTIAL Guest Feedback Suite 360 ° View of All Guest Feedback.

We believe in qualitative quantity

Connect and share in real-tinme. Add a ‘follow’ Add a ‘follow’ for Customer Service in Real-time.

Online by Budapest Airport. Advertising at bud.hu The bud.hu page visitor numbers.

Personal Branding. Objectives How do you see yourself? How do others see you? What is your personal brand?

Introduction Before the internet became an integral part of our lives, advertising a business was done mainly on outdoor billboards, posters, tv ads and.

A consistent social media presence is key to a good SEO strategy. Create engaging content that will encourage people to share. Encourage sharing on your.

Welcome to Brainguru Technologies. SEM Company Brainguru Technologies is a Leading SEM Company in the sector of Noida. SEM stands for Search Engine Marketing.

13 Social Media and Networking. Introduction Social Media Types of Social Media Benefits and Challenges Measuring Social Media Performance.

Hosted by Dynamic Communities reIMAGINE 2015.

PJ SEO Specialists Developing and Optimizing User-friendly Sites for a First Class Web Page Visibility on Google, Bing and MSN

of customers say buying decisions are influenced by

Digital CB Business Solutions - CoffeeBot

Social Media Measurement Tools

Digital Marketing Company in India

Online Reputation Management

Manage Your Online Reputation

Social Media Marketing Analytics 社群網路行銷分析

Manage Your Online Reputation

90% SOCIAL MARKETING GROW YOUR BUSINESS WITH SOCIAL MEDIA

Social Media and Corporate Social Responsibility

Presentation transcript:

© Copyright 2008 STI INNSBRUCK TrustYou Ioan Toma

Agenda TrustYou in short Social media monitoring Social semantic search Summary

TrustYou in short Data and technology provider for social content. Provides data widgets and software as a service (SaaS) solutions to collect, analyze and market social data such as online reviews, posts and tweets Focuses on the hospitality industry with aggregated and analyzed social content for 400,000 hotels, accommodations and restaurants.

Motivation Information chaos Millions of posts, reviews about hotels on different social web channels Customers don’t know where and how to get the important message of these reviews in order to do their booking Travel sites simply list all reviews – no structure. Hoteliers don’t know what customers are thinking about them as their reviews are spread across various channels

Social Media Monitoring Collects reviews, posts and tweets form social web channels (Facebook, twitter, yahoo, TripAdvisor, etc.) Detects trending topics and sentiments Categories reviews, posts and tweets automatically Provides an interface for online reputation monitoring

Social Media Monitoring

Social Media Monitoring - Product ReviewAnalyst Listen Create your own guest satisfaction survey Collect reviews across the social web for your hotels and brands Understand Web-based dashboard Analysis of strengths & weaknesses based on all feedback from the social web Benchmark against unlimited competitors, groups, regions Portfolio management Brand monitoring Convince Respond & engage with customers for all hotels on the social web Integrate reviews and scores for your whole hotel portfolio on your corporate website

Social Semantic Search Provide search on aggregated and analyzed user reviews. Support a wide array of languages (German, English, French, Spanish, Portuguese, Chinese, …) and verticals (hotels, restaurants, …).

Social Semantic Search

Social Semantic Search

Social Semantic Search - Products ReviewDisplay Display meta data as well as a complete reputation analysis on more than 400,000 hotels Easy integration via html and JSON widgets SemanticEngine “Semantic technologies” to analyze & structure content Benefit for better SEO and new use cases such as review summaries or better search

Summary Social media analysis and monitoring Search based on aggregated and analyzed social content (reviews, posts) They do this for multiple languages and verticals (hotels, restaurants, etc.)