Provider Recruitment, Credentialing & Onboarding Ericka Splawn, MHRD Sr. Physician Recruiter
Highlighted Topics Essential Steps of Provider Recruitment CAP = Communication, Accountability, Process Provider Onboarding Portal Recruitment + Med. Staff = Partnership
Essential Steps of Provider Recruitment Did you do your research? Is this person the best fit ? Supply vs. Demand Compensation Plans Technology/Support Preferred Med. Staff Privileges Available Clinical Strengths Career Highlights Education & Personality
Curriculum Vitae/CV Personal Info – Home Address, Phone Number & Email 1 Personal Info – Home Address, Phone Number & Email 2 Education/Training – Undergrad, Med. School & Residency 3 Professional Experience – Interns, Employment & Volunteer 4 Professional Memberships – Medical Assoc., Honor Societies 5 Publications/Presentations – Research, Abstracts, etc. 6 Activities/Hobbies – Hiking, Marathons, Quilting, etc.
Preparing for Interviewing #1 Dress/Grooming 1. Symposiums 2. Grand Rounds 3. Lunches 4. Dinners 5. Interviews Preparing for Interviewing #1 Dress/Grooming
CAP = Hiring Managers Initial interest Feedback in 48 hours Call Candidate as Promised Follow-up with Next Steps Flexibility in Scheduling Onsite Visit Timely Proceed with Employment Offer
CAP = Medical Staff Connecting with Recruiters and Hiring Managers Proactive vs. Reactive Notifying Departments of Challenges Gathering Important Information Keeping Process Clear & Concise
CAP = Provider/Candidate Availability to Interview Provide Information for Credentialing Process Revealing Employment Gaps, Licensing Issues etc. Follow-up: Questions or Concerns Building Bridges with Honesty
Provider Onboarding Portal Centralized House for Documents Password Protected and Expired Date Tracking of Progress Available 24/7
After the Interview
Recruiter + Med. Staff = Partnership Recruiters are reinforcing the on boarding message. Hiring Managers are staying in the loop. Medical Staff Office reinforcing the message. Medical Staff are connecting with Recruiters. “Bumps in the Road” – Everyone knows! “Deadlines are Mutual” – Candidate & Hospital! “Goals are Met” – Everyone goes home happy!
A Portal!!! I got an Idea Understanding what are the pros and cons! Leadership “Buy In”. Recruiters vs. Med. Staff – Any relationship! Cost Effective for your organization??
Future Portals 1 2 3 Pre-Employment Process New Hire Orientation Onboarding 3 Department/Division Onboarding
Conclusion Thank you for your Time!!! What questions do you have? Ericka Splawn - esplawn@ghs.org