1. Developed by:Presented by: The Successful Job Search: From Preparation to Closing the Deal Session 2: Interviewing Tips Presenter may insert organization name and/or logo here – logo must be proportionate to ASPR Logo

2. Acknowledgements ASPR would like to acknowledge and thank the following organizations that contributed to the development of this presentation: Baystate Health Bright Health Physicians of PIH Cleveland Clinic Foundation Dean Clinic The Nebraska Medical Center Upstate New York Physician Recruiters

3. What Do I need to Know? Timelines – When Do I Start Looking? Self-Assessment – What Do I Want? In-House v. Out-House Curriculum Vitae and Cover Letter And The Search Begins! The Interview – Tips and Expectations Compensation and Benefits (Session 3) Contracts and Negotiation (Session 3)

4. The Phone Interview Pre-schedule a time convenient for you when you will have no distractions (on-call nights are not a good idea) Set aside adequate time If you are unable to make the call or foresee distractions – request to reschedule Use a phone line with a good connection

5. The Phone Interview The phone interview could make or break an invitation for an on-site interview Be PREPARED! −Prepare a list of questions −Check out the practice and community websites −Get names of key decision makers Communicate honestly Remember…they can’t see your face −Be enthusiastic and sincere −Be aware of the tone of your voice

6. The Phone Interview Questions to Anticipate: Why are you pursuing this opportunity? − Type of Practice you are looking for − Type of Community you want − Lifestyle needs Questions regarding malpractice history, license suspensions or restrictions, etc. When would you be available to start? Discuss any visa related issues Behavioral Interviewing is being used more frequently – prepare for these questions

7. The Phone Interview Questions to Ask: Organization structure, Partnership, Call, Benefits, Malpractice, etc. Why are they recruiting? Growth? Retirement? Replacement? If a replacement, try to find out why Physicians – who are they? Training, duration in organization, group personality dynamics, etc. Community/Lifestyle/Personal Needs

8. The Phone Interview Salary should not be your first question – ask later on at an appropriate time Ask for an information packet on the organization and community Ask what the next step is – often you will have another phone call prior to being invited to interview

9. Evaluate Decide if this is a job you’d consider accepting before taking the time to interview – you only have so much time to devote to interviews – use it wisely Pre-employment (or pre-interview) credentialing paperwork may be required Be sure to complete whatever paperwork is requested ASAP!

10. Preparing for the Interview (Site Visit)

11. Preparing for the Interview (Site Visit) Continue to do your homework Consider special concerns you would like addressed while visiting the community: −Schools −Cultural activities −Religious activities −Sports/Leisure activities −Spouse’s career −Other… Share these with your in-house recruiter!

12. Interview Tips Bring your spouse or significant other Be prepared and READ all materials that have been forwarded to you Dress and behave professionally Bring copies of your CV Be punctual Turn your cell phone OFF

13. Interview Tips Make eye contact Smile! Use a firm handshake Remain positive throughout the visit (even if you’ve answered the same question 5 times) Be yourself – we want to know who you are!

14. Interview Tips Behavior-based Interviewing is prevalent: −Premise---Past behavior is the best predictor of future behavior −Sharing specific ‘true stories’ −Helps determine fit with the organization’s culture Example Questions: −Tell me about a time… −Describe for me… −Give me an example of a specific 3 Elements of Your Response (SBO): −Describe a specific past Situation you’ve encountered −Relay your Behavior related to the situation −What were the Outcomes?

15. Interview Tips Understand the expectations of the practice: −Clinical −Cultural (mission, vision, values and how you’ll fit) −Productivity (how structured) −Path to Partnership (time and buy-in/buy-out details) −Call (ratio & format) Other topics to address: −Practice and Administrative Structure / Governance −Market setting, competition, group reputation, −Patient and payer mix −Mentoring −Marketing the new practice −Support staff, office, equipment, technology, etc. −Scheduling −Referral patterns and specialist support

16. Interview Tips Assess the Community: is this a place you and your family could be comfortable living? −Tour the area with a realtor to assess the housing market −Visit schools or daycares −Visit grocery stores, restaurants, shops −Evaluate the cultural and recreational opportunities available – attend a concert or event while on your visit visit the local gym, dance studio, go on a hike, play golf, ski, etc. check out the local craft store

17. Post-Interview Promptly send Thank You notes to all involved with your interview −Hand written notes go a long way! −At a minimum, send an email Follow-up with any questions you have Be responsive to additional requests for information If NOT interested; be honest right away If you ARE interested, begin to make a list of your negotiation points

18. Next Session Understanding and Negotiating Contracts Compensation Benefits Malpractice Insurance Offer Process Contract Terms Negotiation Closing the Deal